Insurance Underwriting Support Specialist

Our client is seeking an Underwriting Services Assistant to support underwriting operations by completing entry‑level policy transactions, managing workflow from shared queues, and triaging emails within a shared inbox. This role is ideal for candidates with insurance or mortgage operations exposure who are comfortable in a production‑driven environment and eager to grow.

No Visa Sponsorship | No Relocation Assistance

Contract Duration: 6-12 months (potential to convert) | W2

Work Schedule: 9AM-3PM

Work Model: Hybrid – 3 days onsite; Thursday anchor day

Please Note: Candidates residing within a reasonable commuting distance of 30-45 minutes will only be considered

Responsibilities:

• Triage, route, and organize emails within a shared mailbox.
• Maintain accuracy, documentation standards, and throughput expectations.
• Participate in side‑by‑side training; all work is reviewed until authority is earned.
• Process entry‑level underwriting tasks including binds, endorsements, cancellations, and basic policy changes.
• Work from production queues and an Outlook‑based workflow to complete assigned items accurately and on time.

Qualifications (Must-Haves)

• Proficiency with Excel and Outlook.
• High School Diploma or GED required.
• Strong customer service and communication skills.
• Experience working from queues/shared inboxes.
• Ability to learn quickly, follow structured processes, and maintain accuracy.
• 1+ year of experience in insurance office, underwriting support, mortgage operations, or similar production environment.

Preferred Skills:

• Analytical mindset with strong attention to detail.
• Experience in high‑volume processing or production environments.
• Exposure to insurance industry workflows (carrier, brokerage, MGA, agency)