• •• Provide critical care nursing to 2-3 ICU patients per shift including ventilator management, hemodynamic monitoring, and vasoactive drip titration
• •• Manage complex cases including sepsis, ARDS, DKA, and post-cardiac surgery patients in 30-bed medical/surgical ICU
• •• Serve as charge nurse 2-3 shifts per week, coordinating care assignments for 12 nursing staff and managing bed flow
• •• Precept 6 new graduate nurses through 12-week ICU orientation program with 100% retention rate
• •• Led implementation of early mobility protocol reducing ICU length of stay by 1.8 days and ventilator days by 1.2 days

• •• Managed 5-6 patient assignments on 36-bed medical-surgical unit across cardiac, respiratory, and post-operative populations
• •• Administered medications, performed wound care, and managed IV therapy for diverse patient population
• •• Identified early signs of sepsis in 3 patients using SIRS criteria, initiating rapid response and bundle protocols
• •• Served on unit-based council for quality improvement, reducing fall rates by 30% through bedside shift reporting
• •• Trained and mentored 4 nursing students during clinical rotations

• •• Completed 800+ clinical hours across medical-surgical, pediatrics, OB/GYN, and community health rotations
• •• Assisted RN preceptors with patient assessments, vital signs, medication administration, and documentation
• •• Received Outstanding Student Nurse Award based on clinical evaluations and patient feedback

Magna Cum Laude. Sigma Theta Tau International Honor Society. Clinical excellence award.

CCRN board certified. 150+ CEU hours in critical care nursing.

Methodist Le Bonheur Healthcare

• Perform 80-100 inpatient and ER draws per shift, maintaining a 98% first-stick success rate • Handle pediatric, geriatric, and hard-stick patients, taking referrals from other phlebotomists • Sustain specimen rejection rate below 0.5%, best on a team of 12 • Train 6 new phlebotomists on hospital draw protocols and LIS specimen labeling

Quest Diagnostics

• Performed 60+ draws daily at a patient service center, including glucose tolerance and drug screens • Maintained 100% accuracy on chain-of-custody documentation for employment drug testing • Processed, centrifuged, and packaged specimens for courier pickup with zero lost samples • Earned a 4.9/5 average patient rating across 300+ post-visit surveys

Concorde Career College, Memphis

NHA Certified Phlebotomy Technician (CPT)

• •• Room and prep 30-40 patients daily, recording vitals, histories, and chief complaints in Cerner EHR
• •• Administer injections, perform EKGs, and collect lab specimens with zero documentation errors in annual audits
• •• Reduced average patient wait time by 12 minutes by redesigning the rooming workflow
• •• Train and mentor 5 new medical assistants on clinic protocols and EHR charting

• •• Supported 3 physicians in an internal medicine practice seeing 100+ patients per week
• •• Managed prior authorizations and prescription refill requests, clearing a 200-item backlog in first 60 days
• •• Performed phlebotomy and point-of-care testing with a 98% first-stick success rate
• •• Handled appointment scheduling and insurance verification at the front desk during staff shortages

AAMA Certified Medical Assistant (CMA)