Megan O'Connor

megan.oconnor@email.com(612) 555-0188Minneapolis, MNlinkedin.com/in/meganoconnor-mn

Summary

Welcoming Receptionist with 4 years of front-desk experience in corporate and medical settings. Handles 80+ daily calls on multi-line systems while greeting visitors and keeping schedules accurate. Praised for a calm, professional presence and for turning the front desk into the best first impression of the company.

Experience

Corporate Receptionist

Colliers Minneapolis

2022-09 - Present
  • • Greet and badge 70+ daily visitors for a 150-person corporate office while managing a 12-line phone system
  • • Coordinate 8 conference rooms and catering for 30+ weekly meetings with zero double-bookings
  • • Sort and distribute mail and courier deliveries, cutting misrouted packages to zero
  • • Maintain lobby presentation standards that contributed to a 95% visitor satisfaction survey score

Front Desk Receptionist

Park Dental

2020-06 - 2022-08
  • • Scheduled and confirmed 60+ daily appointments across 4 providers, reducing no-shows by 20% with reminder calls
  • • Verified insurance eligibility and collected co-pays, posting payments with 100% end-of-day balance accuracy
  • • Answered 80+ calls daily, triaging urgent dental concerns to clinical staff
  • • Digitized 3,000+ paper patient files into the practice management system

Education

Associate of Science in Business

Normandale Community College

2018-08 - 2020-05

Skills

Multi-line Phone Systems • Visitor Management • Appointment Scheduling • Microsoft Office • Calendar Coordination • Data Entry (75 WPM) • Insurance Verification • Mail & Courier Handling • Customer Service • Discretion & Professionalism

Receptionist Resume Example

BusinessClassic Template

A welcoming receptionist resume demonstrating multi-line phone handling, scheduling, and visitor management. Ideal for front-desk professionals in corporate or medical offices.

Key Skills & Keywords

receptionistfront deskmulti-line phonesappointment schedulingvisitor managementdata entryMicrosoft Officecustomer serviceoffice supportgreeting

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