Megan O'Connor
Summary
Welcoming Receptionist with 4 years of front-desk experience in corporate and medical settings. Handles 80+ daily calls on multi-line systems while greeting visitors and keeping schedules accurate. Praised for a calm, professional presence and for turning the front desk into the best first impression of the company.
Experience
Corporate Receptionist
Colliers Minneapolis
- •• Greet and badge 70+ daily visitors for a 150-person corporate office while managing a 12-line phone system
- •• Coordinate 8 conference rooms and catering for 30+ weekly meetings with zero double-bookings
- •• Sort and distribute mail and courier deliveries, cutting misrouted packages to zero
- •• Maintain lobby presentation standards that contributed to a 95% visitor satisfaction survey score
Front Desk Receptionist
Park Dental
- •• Scheduled and confirmed 60+ daily appointments across 4 providers, reducing no-shows by 20% with reminder calls
- •• Verified insurance eligibility and collected co-pays, posting payments with 100% end-of-day balance accuracy
- •• Answered 80+ calls daily, triaging urgent dental concerns to clinical staff
- •• Digitized 3,000+ paper patient files into the practice management system
Education
Associate of Science in Business
Normandale Community College
Skills
Multi-line Phone Systems • Visitor Management • Appointment Scheduling • Microsoft Office • Calendar Coordination • Data Entry (75 WPM) • Insurance Verification • Mail & Courier Handling • Customer Service • Discretion & Professionalism
Megan O'Connor
Summary
Welcoming Receptionist with 4 years of front-desk experience in corporate and medical settings. Handles 80+ daily calls on multi-line systems while greeting visitors and keeping schedules accurate. Praised for a calm, professional presence and for turning the front desk into the best first impression of the company.
Experience
Corporate Receptionist
Colliers Minneapolis
- •• Greet and badge 70+ daily visitors for a 150-person corporate office while managing a 12-line phone system
- •• Coordinate 8 conference rooms and catering for 30+ weekly meetings with zero double-bookings
- •• Sort and distribute mail and courier deliveries, cutting misrouted packages to zero
- •• Maintain lobby presentation standards that contributed to a 95% visitor satisfaction survey score
Front Desk Receptionist
Park Dental
- •• Scheduled and confirmed 60+ daily appointments across 4 providers, reducing no-shows by 20% with reminder calls
- •• Verified insurance eligibility and collected co-pays, posting payments with 100% end-of-day balance accuracy
- •• Answered 80+ calls daily, triaging urgent dental concerns to clinical staff
- •• Digitized 3,000+ paper patient files into the practice management system
Education
Associate of Science in Business
Normandale Community College
Skills
Multi-line Phone Systems • Visitor Management • Appointment Scheduling • Microsoft Office • Calendar Coordination • Data Entry (75 WPM) • Insurance Verification • Mail & Courier Handling • Customer Service • Discretion & Professionalism
Receptionist Resume Example
A welcoming receptionist resume demonstrating multi-line phone handling, scheduling, and visitor management. Ideal for front-desk professionals in corporate or medical offices.
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Nia Carter
Recent Business Graduate
Summary
Recent business graduate with internship experience in operations reporting, process documentation, and cross-functional project support. Built an Excel tracker that reduced weekly reporting time by 30% and led a five-person capstone team. Seeking an entry-level operations or business analyst role.
Experience
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- •• Respond to 15-25 calls for service per shift across a district of 90,000 residents
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- •• Completed 40-hour Crisis Intervention Team training; resolved 100+ mental health calls without use of force
- •• Authored 800+ incident and arrest reports with a 98% prosecutor acceptance rate
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- •• Processed intake and release documentation with zero booking errors across 2 years
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Education
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