Senior Lead Digital Product Manager

About this role:

At Wells Fargo, we are redefining how more than 200,000 employees experience technology every day. As the Senior Lead Digital Product Manager, Experience & Adoption within Workplace Technology, you will play a pivotal role in transforming the digital workplace, leading enterprise strategies that drive employee engagement, accelerate adoption of innovative technologies, and unlock measurable business value across the organization.

This is more than a product leadership role. It is an opportunity to influence how work gets done across one of the world's largest financial institutions. Partnering with senior executives and cross-functional leaders spanning product, engineering, UX, communications, training, and business teams, you will champion the intersection of technology, human-centered design, and organizational change to deliver experiences that employees embrace and businesses depend on.

We are seeking a strategic, influential leader who combines deep expertise in employee experience, adoption strategy, and change enablement with the ability to inspire stakeholders, align enterprise priorities, and turn vision into enterprise-wide impact.

If you thrive on shaping transformation, driving meaningful adoption, and leaving a lasting mark on the future of workplace technology, this role offers a platform to do it at an exceptional scale.

In this role, you will:

• Lead enterprise-wide experience and adoption strategies for workplace technology products and services.

• Partner across technology and business organizations to maximize employee experience and business value realization.

• Drive measurable improvements in user engagement, satisfaction, and technology adoption.

• Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment.

• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise.

• Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking.

• Coordinate highly complex activities and guidance to others.

• Provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact.

• Strategically engage with all levels of professionals and managers across the enterprise.

• Serve as an expert advisor to leadership.

Required Qualifications:

• 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Demonstrated success shaping enterprise employee experience, change enablement, and adoption strategies for large-scale technology transformations with measurable business impact.

• Proven success leading enterprise technology deployments with measurable adoption and engagement outcomes.

• Experience partnering across product management, engineering, UX, communications, training, and business teams.

• Strong understanding of employee experience (EX), user-centered design, adoption strategy, and organizational change enablement.

• Experience developing and executing enterprise change management, readiness, communication, and adoption strategies that drive sustained behavioral change and business outcomes.

• Ability to define, measure, and communicate outcomes related to adoption, engagement, employee experience, and business value realization.

• Experience operating effectively in large, complex, highly regulated environments.

• Exceptional executive communication, stakeholder management, storytelling, and influence skills.

Job Expectations and Core Values:

• Be Humble: You're smart yet always interested in learning from others.

• Work Transparently: You always deal in an honest, direct, and transparent way.

• Take Ownership: You embrace responsibility and find joy in having the answers.

• Learn More: You regularly self-educate and improve your skill set.

• Show Gratitude: You show appreciation and respect to those you work with. 

No Visa Sponsorship available for this role

Hybrid work schedule, 3 days a week in office

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.