Risk Support Analyst
U.S. Bank
Get more Customer Service Rep openings
A short daily email when similar roles appear in Minneapolis. No account needed.
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
The Analyst supports the execution, administration, and continuous improvement of enterprise governance programs, including the SOX Program and other supported control programs. This role partners with program leadership, business stakeholders, Internal Audit, external auditors, and supporting functions to coordinate program deliverables, maintain governance documentation, monitor compliance activities, and support effective execution of the organization's control and certification frameworks.
The analyst serves as a central coordinator for governance processes including planning, certifications, issue management, reporting, change activities, quality assurance reviews, and support. This position coordinates monthly and quarterly certification activities, maintains program documentation and schedules, supports Change Management Requests, activities, performs quality assurance reviews, monitors shared communications, and helps ensure certification requirements are completed accurately andtimely. This role also drives process improvement initiatives, reporting enhancements, operational efficiencies, and governance standardization efforts across risk and compliance programs.
Key Responsibilities
Maintain governance calendars, inventories, procedures, methodologies, certifications, and program documentation.
Coordinate annual, quarterly, monthly, and ongoing governance activities across supported control programs.
Support program-level communications and help ensure completion of certification activities.
Coordinate governance reviews related to certification populations, control ownership, attestation requirements, and regulatory reporting control coverage.
Support governance activities related to control design, control ownership, change management in Archer eGRC systems.
Review submitted Change Management Requests for completeness and accuracy.
Support implementation of approved changes and perform production reviews, when required, to verify that updates were completed correctly.
Monitor certification completion, testing progress, remediation activities, and governance health metrics.
Prepare recurring dashboards, scorecards, executive summaries, trend analyses, and program reporting.
Consult the activity calendar for applicable schedules, deadlines, and instructions that could affect monthly USBE activities.
Maintain procedures, job aids, training materials, templates, and governance resources supporting control programs.
Support governance transformation initiatives, process enhancements, and technology-enabled improvements.
Promote consistency, sustainability, and effective governance practices across risk, compliance, and regulatory reporting programs.
Required Qualifications
Bachelor's degree, or equivalent work experience
Typically more than five years of applicable experience
Preferred Qualifications
Bachelor's degree or equivalent work experience in Accounting, Finance, Business Administration or a related field.
Experience supporting risk management, internal controls, SOX compliance, regulatory reporting, governance, certification, audit, or compliance programs.
Strong organizational, project management, and stakeholder coordination skills.
Demonstrated attention to detail and ability to perform effective quality assurance reviews.
Strong analytical, problem-solving, written, and verbal communication skills.
Ability to manage multiple priorities and recurring deliverables in a deadline-driven environment.
Advanced proficiency in Microsoft Excel, Word, PowerPoint, Outlook, Teams, SharePoint, and related tools.
Experience supporting SOX, regulatory reporting, certification, attestation, audit, or governance programs.
Demonstrated ability to work in a complex environment.
Familiarity with governance, risk, and compliance platforms such as Archer, Workiva, or similar solutions.
Experience supporting issue management, remediation tracking, risk assessments, and control-related activities.
Experience developing governance reporting, executive presentations, dashboards, and program metrics.
Knowledge of internal control frameworks, regulatory compliance requirements, and risk management practices.
Applicable professional certifications preferred including CIA, CPA, CISA, PMP.
Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $92,820.00 - $109,200.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
The average job posting receives 250 applications.
Stand out by tailoring your resume to this specific role. Our AI resume builder highlights the skills and experience that matter most to this employer.
More open roles at U.S. Bank
Sr. Portfolio Manager 2 (Delivery, Strategy & Portfolio Governance)
Hopkins
Software engineer 1 – AI/ML Engineer (Generative AI)
Chicago
Relationship Banker II - Prior Lake
Prior Lake
Relationship Banker I - Fruita, CO
Fruita
Data Governance and Standards Lead
Chicago
Mutual Fund Relationship Manager 3
Milwaukee
More customer service rep roles in Minneapolis
Tangible Property Services Tax Intern - Summer 2027
RSM
Service Center Repair Technician II
Medtronic
International Tax Global Employer Services Intern - Winter 2027
RSM
Microsoft Customer Engagement Consulting Intern - Summer 2027
RSM
Specialist, HR Service Center
U.S. Bank
Digital Product Support Manager - Business Banking
U.S. Bank