Account Setup Support and Enablement Analyst New Accounts - Business Banking Operations
U.S. Bank
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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Key Responsibilities
- Process new business banking account requests, including checking, savings, and money market accounts, ensuring completeness and accuracy of documentation
- Review account applications and supporting materials for compliance with internal policies, procedures, and regulatory requirements
- Coordinate account setup activities, including client communication, document collection, and digital signature processes
- Complete account booking within internal systems following established procedures
- Serve as a point of contact for internal partners and business banking clients, responding to inquiries and resolving operational issues
- Maintain strong working relationships with stakeholders, including relationship managers and internal operational teams
- Proactively identify potential risks, process gaps, or compliance concerns and escalate as appropriate
- Support client onboarding and ongoing servicing activities by providing timely updates, training, and follow-up communication
- Manage a high volume of requests by prioritizing tasks and balancing new and existing work items
- Contribute to process improvements, including adoption of digital tools and enhancements to operational efficiency
- High school diploma or equivalent
- Typically five or more years of customer service experience
- Experience in business banking or deposit account operations
- Familiarity with account opening and onboarding processes for business clients
- Experience working with internal banking systems used for account setup or servicing
- Demonstrated ability to manage competing priorities in a high-volume environment
- Strong communication and collaboration skills across multiple teams
- Attention to detail and accuracy in reviewing and processing documentation
- Strong organizational and time management skills
- Ability to work independently while contributing to a team environment
- Effective problem-solving and critical thinking skills
- Customer-focused mindset with the ability to deliver a professional client experience
**The role offers a hybrid schedule, which means there's an in-office expectation of 3 or more days per week at one of the posted hub locations.**
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $27.50 - $36.68U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
The average job posting receives 250 applications.
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