Integration Support Specialist- Enterprise Systems

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

Job Description

Integration & Systems Support

• Support LIMS (eLIMS, ELN and EQMS) setup, configuration, and stabilization for newly integrated laboratory sites.
• Cross train to learn legacy LIMs or quoting process and recreate quotes and quote framework for eLIMs.
• Provide LIMS support for smaller sites without dedicated system resources.
• Provide support for CRM integrations as needed.

Project & Implementation Support

• Assist in building and maintaining LIMS implementation frameworks, project plans, and integration playbooks.
• Support development of implementation-related quotes and project documentation to enable timely go-live readiness.
• Coordinate integration activities to ensure labs can focus on new work post–go-live rather than transition tasks.

Training & Enablement

• Assist with training of key personnel at newly integrated lab sites on LIMS setup, workflows, and best practices.
• Provide post-integration support to ensure system adoption and operational stability.

Operational Flex Support

• Provide ongoing support for integrated sites, enabling integration leadership to transition to subsequent M&A projects.
• Assist with administrative and coordination tasks in support of integration leadership.
• Flex to support overflow quoting, LIMS support, or enterprise system needs across BPT/MDS North America sites during periods of lower integration demand.

Qualifications

Qualifications & Experience

• Bachelor’s degree or equivalent experience in project management, business operations, IT systems, or a related field.
• Experience supporting laboratory information management systems (LIMS) or enterprise systems preferred.
• Authorization to work in the United States without restriction or sponsorship

Preferred Qualifications

• Exposure to laboratory operations, CRO, GMP, or regulated environments strongly preferred.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced integration environment.
• Demonstrated ability to learn systems quickly and support cross-functional stakeholders. 
• Project coordination and execution
• Systems support and troubleshooting
• Strong communication and documentation skills
• Detail-oriented with a continuous improvement mindset
• Ability to work effectively in cross-functional, matrixed teams

Additional Information

Position is full-time, Monday-Friday, 8:00 a.m.-5:00 p.m. with additional hours, as needed. Candidates currently living within a commutable distance of Lancaster, PA are encouraged to apply. 

 We offer excellent full-time benefits including:

• Comprehensive medical coverage,
• Life and disability insurance,
• 401(k) with company match,
• Paid holidays and vacation, 
• Dental and vision options.

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.