Program Support Specialist

Summary

The U.S. International Trade Commission is an independent Federal agency that provides the President and Congress with high-quality analysis and technical support on international trade, tariff and competitiveness issues; investigates and makes determinations in proceedings involving imports claimed to injure a domestic industry or violate U.S. intellectual property rights; and maintains the U.S. Harmonized Tariff Schedule.

Duties

This position is located in the Office of the Secretary, Hearings and Information Division. As a Program Support Specialist, your assignments will include: organizing and maintaining official records for the organization; reviewing, processing, and distributing incoming correspondence, requests, and other official Commission mail; processing Commission notices; creating and maintaining office memoranda and correspondence tracking systems; processing surety bonds submitted in section 337 investigations; and tracking, ordering, and maintaining office supplies; Ensures compliance with all requirements for gaining access to and handling confidential business/business proprietary information; prepares responses to requests for confidential treatment, as well as responses to requests for information; and submits pertinent investigative documents to EDIS (Electronic Document Information System) for incorporation in the official record. Provides assistance in handling the logistical arrangements for hearings and meetings, including drafting pertinent documents and support in conducting Commission hearings, conferences, and votes; and provides administrative support to the FOIA program as well as all other programs in the Hearings and Information Division.

Qualifications and evaluation

The self-assessment questions are related to the following knowledge, skills, abilities, and competencies (KSA's). You do not have to respond to the KSA's. BASIS OF RATING: Your resume will be evaluated by a Subject Matter Expert Panel (SME). Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience(s) and education (if applicable) as it relates to this job opportunity. In order to fully evaluate your application and receive proper credit, your resume should include: (1) paid and non-paid experience, job title, dates held (month and year for qualifying purposes to receive credit), number of hours worked per week, and salary (2) knowledge of the subject matter and technical skills pertinent to this position; (3) specific duties performed that fully detail the level and complexity of the work; and (4) names and phone numbers of your current and/or previous supervisor(s). Your resume should contain sufficient information to make a valid determination that you fully meet the basic/specialized experience requirements as stated in this job opportunity announcement for each grade level(s) for which you are applying. If you are selected for an interview, you can expect a structured panel interview process, which will include between 2 and 4 members. Your experience is also evaluated using an assessment questionnaire, which is available at the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13090390

Education

GS-9: To substitute education for specialized experience, you must possess a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related; or you may combine specialized experience and graduate level education which totals at least 100 percent. (school transcript required by closing date) FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

How to apply

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on 10/30/2026 to receive consideration. 1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. 2. Click the Submit My Answers button to submit your application package. It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date. 3. To verify that your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. 4. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete. The Vacancy ID is 13090390

Required documents

To receive consideration, you must complete the occupational questionnaire and submit the documentation specified below by 10/30/2026 1. Resume: Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience(s) and education (if applicable) as it relates to this job opportunity. In order to fully evaluate your application and receive proper credit, your resume should include: (1) paid and non-paid experience, job title, dates held (month and year for qualifying purposes to receive credit), number of hours worked per week, and salary (2) knowledge of the subject matter and technical skills pertinent to this position; (3) specific duties performed that fully detail the level and complexity of the work; and (4) names and phone numbers of your current and/or previous supervisor(s). Your resume should contain sufficient information to make a valid determination that you fully meet the basic/specialized experience requirements as stated in this job opportunity announcement for each grade level(s) for which you are applying. We will review your resume and supporting documents, to ensure you meet the basic qualification requirements. 2. Occupational questionnaire: A completed job-specific occupational questionnaire should be submitted through your Application Manager account. 3. Veterans' Preference: If claiming veterans' preference, you must indicate the type of veterans' preference you are claiming on your resume. A. For 5-point veterans' preference, you must provide: a copy of your DD 214 Certificate of Release or Discharge which shows the type of discharge and dates of active duty (Member 4 copy preferred). B. If you are currently on active duty, to receive 5-point preference you must provide an official statement of service from your command/unit which states: - your branch of service; - period(s) of service; - campaign medals or expeditionary medals earned; - expected discharge type and date; and - date you will be separated or be on approved terminal leave If you supply a statement of service at this stage, your preference/eligibility will be verified by a DD 214 prior to your appointment with our agency. C. To receive 10-point veterans' preference, you must provide: -any documentation required by this form to support your claim. If we cannot verify your 10-point preference status, you will receive 5-point preference if you meet the requirements. You can obtain an SF-15 through this link: http://www.opm.gov/forms/standard-forms/. To access to your DD 214 online, please visit: http://www.archives.gov/veterans/military-service-records/. 4. Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP) Eligibles. You must submit the following documents: a copy of your agency notice; a copy of your most recent performance rating; and a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location. 5. Education Documentation: Transcripts. (for Individual Occupational Requirements and/or Substitution of Education for specialized experience): You MUST submit copies of your college transcripts for verification of the education requirements. Unofficial copies are acceptable, however, if selected you will be required to furnish official transcripts. It is your responsibility to provide adequate proof that you meet the above educational requirements. Inadequate or illegible information could result in non-qualification and loss of consideration. 6. Cover Letter. This is optional.

Additional information

As a condition of employment for accepting this position, you will be required to serve a one-year probationary period (competitive service) or a two-year trial period (excepted service) during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary or trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Surplus or Displaced Federal Employees: The Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) Programs are available to federal employees that qualify. Those eligible for these programs are granted special priority selection rights. To be considered, you must be deemed well-qualified by receiving a score of 85 or higher. If you are a federal employee claiming CTAP/ICTAP, you must provide the documents listed under the Required Documents section to verify your eligibility. Also, you must indicate in your application that you are applying as a CTAP or ICTAP eligible. For additional information regarding CTAP/ICTAP, please visit: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you are registered with the Selective Service or are exempt under Selective Service regulations. For additional information concerning Selective Service requirements, please visit http://www.sss.gov/. Severely disabled persons program information: https://www.opm.gov/policy-data-oversight/disability-employment/hiring/ Cover page to fax paper application - OPM Form 1203fx: http://federalgovernmentjobs.us/forms/opm1203fx.pdf Assessment Question: https://apply.usastaffing.gov/ViewQuestionnaire/13090390 Vacancy ID number: DE-27-005-SP Reasonable accommodations: This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the contact listed on the vacancy announcement. The decision to grant a reasonable accommodation is made on a case-by-case basis. Verification of information: Any information claimed on your resume and in application materials, such as education, credentials, employment history, etc., will be verified as part of the security clearance process.