RECORDS & INFO MANAGEMENT SPECIALIST (KNOWLEDGE MANAGEMENT)

Summary

This is a Washington Air National Guard Title 32 Excepted Service Unit Technician position: RECORDS & INFO MANAGEMENT SPECIALIST (KNOWLEDGE MANAGEMENT) Location: 194th Communications Squadron Camp Murray, Washington 98430 Air National Guard Units Appointment Type: Permanent, excepted service Advertised as: ENLISTED May be used to fill one or more vacancies. *Ensure you read this announcement in its entirety, complete all application requirements, and your USA Jobs profile name is accurate*

Duties

A GS-0308-11, RECORDS & INFO MANAGEMENT SPECIALIST (KNOWLEDGE MANAGEMENT): Works with non-homogenous work centers throughout the wing to integrate planning, development and implementation of knowledge programs and systems. Applies enterprise processes and technologies to capture, store, organize, share, and control tacit and explicit knowledge. Implements Continuous Process Improvement techniques to improve mission and business processes. Uses various software to enhance access to relevant cross-functional information. Provides training to managers and end-users regarding knowledge management principles, costs and benefits. Administers Enterprise Information Systems (EIS) to facilitate knowledge management and collaboration by developing, designing and maintaining websites. Provides EIS web management and administrative support. Ensures all site content adheres to applicable policies and standards. Provides training, consultation and instruction to end-users on database and file management techniques. Provides guidance to Wing leadership moving the organization towards the implementation of effective knowledge management practices. Promotes Wing's use of knowledge management and information sharing practices. Possess a thorough understanding of Air organizations, missions and procedures, and recommends appropriate technologies to support current policies and practices and advise on opportunities presented by emerging technologies. Facilitate a clear understanding of the needs and requirements of information required by the end-users. Promotes knowledge sharing between information owners and users through the organization's operational processes and systems. Facilitates collaboration for the Wing, tenants and GSUs through use of the latest technologies. Designs, builds, implements and maintains knowledge initiatives and provides a framework to ensure the harnessing of explicit knowledge. Develops integrative dashboards of data to enable informed decision making. Analyzes, evaluates, advises and improves work methods and procedures through information management automation. Bestows technical expertise and conducts training on system operation, hardware, and web management. Provides software support. Manages overall processes for organizations to plan, coordinate, share and control information. Possess knowledge of the organization's core business/mission processes and procedures. Identifies and assists in establishing roles and responsibilities for supporting a knowledge management environment; builds knowledge working groups/teams. Migrates content to support and promote knowledge management. Supports and maintains the continuous development of new communities of practice through the analysis of current and projected work methods. Determines how knowledge will be structured, shared, controlled and accessible for the various needs of the organization. Defines roles and responsibilities related to data governance and provides clear accountability for stewardship of the commander's principle information assets. Serves as the primary liaison between users, functional areas, and technology. Validates all data related business requirements for managing and protecting data are clearly defined and communicated. Provides customer service by assisting and educating users on authoritative data sources, data services, and presentation tools to meet organizational objectives. Manages the Records Management (RM) and Records Life Cycle Program. Enforces statutory records management requirements, to include training, policies, and technologies. Identify, organize, protect, share, archive, and dispose of official government records through automated management systems. instructions, and general guidance Collaborates with Wing IT security specialists to conduct risk analyses, security tests, evaluations. Creates security reports for submission. Administers user access controls, electronic records structure, permissions, storage, password controls and procedures using applicable security policies and regulations. Partners with knowledge managers at all levels to ensure that available tools have the capacity to support effective Air and Joint collaboration. Develops and implements policy and guidance governing the implementation of knowledge management initiatives. Develops reports, matrices, and requests for information, as well as collaborative planning tools to ensure timely delivery of decision-quality information to organizational stakeholders. Other duties as assigned.(temporary, minor, or incidental tasks)

Requirements

MILITARY REQUIREMENTS: Military Grades: E5 - E7 Desired Military Assignments: 1D774D - Applicants need not be assigned to the position or possess the AFSC to apply or be considered for selection. Selected applicant must be assigned to a compatible Military position and attain AFSC within 1 year of appointment action. - May be required to successfully complete a trial period. - Participation in direct deposit is mandatory. - Males born after 31 December 1959 must be registered for Selective Service. - Must maintain membership in the WA Air National Guard for continued employment. - Must be able to obtain and maintain the appropriate security clearance of the position. - This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position. - Position requires ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission. - May occasionally be required to work other than normal duty hours; overtime may be required. - The duties and responsibilities of your job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission.

Qualifications and evaluation

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. You may also be excluded from consideration if you indicate that you are unwilling to accept the lower grade and a determination is made that you are not qualified at the higher grade. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration. Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, as well as the general and specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received in verbatim will not be considered. In your resume you will need to address the general and specialized experience listed above. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, and other characteristics). NOTE: You do not have to respond to the KSA's separately but your resume should contain sufficient information to demonstrate possession of the KSA's. Knowledge of the theory and principles of management and organization, including administrative practices and procedures common to organizations, such as those pertaining to areas of responsibility, channels of communication, delegation of authority, routing of correspondence, filing systems, and storage of files and records. skill in conducting interviews with supervisors and employees to obtain information about organizational missions, functions, and work procedures. Ability using qualitative and quantitative analytical techniques such as: literature search; work measurement; task analysis and job structuring; productivity charting; determining staff to workload ratios (e.g., span of control); organization design; space planning; development and administration of questionnaires; flowcharting of work processes; graphing; and calculation of means, modes, standard deviations, or similar statistical measures.

Education

Education Requirements: High School Diploma or GED Degree Required:N/A Degree Required to qualify with Education Only (No Specialized Experience): N/A You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position. If you are selected for a vacancy that requires a specific degree and/or coursework you will be required to provide official transcripts prior to appointment. Substitution of Education for Specialized Experience:Not Applicable.

How to apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. A complete application package must be submitted by 11:59 PM (EST) on 10/09/2026 to receive consideration. Failure to submit all required documents by the closing date will result in disqualification. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/

Required documents

To apply for this position, you are required to submit a complete application package. If you fail to provide this documents/information, you will be marked as having an incomplete application package and will not be considered any further. A complete application package includes: Resumes must be in your own words. Resumes that are verbatim, from this announcement, will not be considered. Resume must NOT exceed two (2) pages, IAW Merit Hiring Plan and must include: Contact information Full Name Email Address Phone Number Relevant work history that demonstrates specialized experience for the position you are applying to Position Title Organization/Department/Unit Hours worked per week Dates (format must include Month and Year) you were/are employed and physically performing the work. Omit extended leave from your employment history. For example, if you hold a federal job but were on military leave for two years, do not list those two years under that position. Duties performed Series and grade for federal positions, if held Resumes exceeding 2 pages will not be considered. For more guidance please see new resume guidance. If your resume includes the below listed content, it will not be used to make an eligibility/qualification determination, and you will not be considered for this vacancy. Classified or government sensitive information Social Security Number (SSN) Photos of yourself Personal information, such as age, gender, religious affiliation, etc. Mil Form 174 Mil Form 174 is required. Applications without the Mil Form 174 will not be considered If you do not have prior military service, please indicate so on the form. (This position requires Military membership in the Washington State Air National Guard). Other support documentation (optional or required based on the vacancy announcement) Cover Letter DD-214 SF-50 (latest non-award SF-50) Transcript (s) ***For current Guard/Reserve members, please document your military work experience as follows: (You may adjust the format, so that you do not exceed the two (2) page resume limit, as long as your resume clearly reflects your military employment history.) List month joined (to/from) based on your enlistment contract (DD4) or (Oath) for Officers. If you have gaps in service, list them separately. Example:04 Sep 2019 to 03 Sep 2023 Washington Air National Guard Traditional Member 20 hours per month POSITIONS TITLE MOS/AFSC Personnel Superintendent 3S091 Duties Military Orders During this period: (list multiple periods if everything else is the same: Order Type, Duties, & Purpose) 04 Nov 2019 to 03 Dec 2019, 40 hours per week 15 Mar 2020 to 14 May 2020, 40 hours per week Type of Order: ADOS/AT/ST/AGR Order Purpose: Duties: ***If there are multiple purposes on a single order (ie. BMT then Tech Training/AIT), list specific periods. Example: Order cover 02 Sep 2020 to 12 Mar 2021: List 02 Sep 2020 to 01 Nov 2020 as BMT and 02 Nov 2020 to 12 Mar 2021 as Tech Training/AIT For access to Required Documents please refer to: http://mil.wa.gov/federal-human-resources

Additional information

- Certain incentive(s) may be available pending funding and approval but are not guaranteed. - If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx). - Military Technicians are ineligible for enlistment, retention, and student loan repayment bonuses. Acceptance of a Technician position will terminate these incentives. - Military Technicians in the excepted service will wear the appropriate uniform while performing as a Technician. - Veteran's preference does not apply to National Guard Technician positions in accordance with Title 32 USC 709 (f). - May be required to successfully complete a trial period. REEMPLOYED ANNUITANT: In accordance with Section 9902(g) of Title 5, United States Code (U.S.C.), annuitants reemployed in the DoD will receive full annuity and salary upon appointment. They will not be eligible for retirement contributions, participation in the Thrift Savings Plan, or a supplemental or redetermined annuity for the reemployment period. Discontinued service retirement annuitants (i.e., retired in accordance with Section 8336(d)(1) or Section8414(b)(1)(A) of Title 5, U.S.C.) appointed to the DoD may elect to be subject to retirement provisions of the new appointment as appropriate. EQUAL OPPORTUNITY: The WA National Guard is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. If you are unable to upload a document online please send the document via email to our WA HRO Distro Box.