IT SPECIALIST (SYSADMIN/CUSTSPT)

Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a IT SPECIALIST (SYSADMIN/CUSTSPT), Position Description Number D2726000 (GS-09) and D2727000 (GS-11) and is part of the ID G4 SASMO, National Guard. THIS POSITION IS PERMANENT.

Duties

GS-09: 1. Utilizes an extensive knowledge of sustainment programs/operations and a clear understanding of automated systems to manage projects and programs for systems integration of Combat Service Support (CSS) automation in the Sustainment Automation Support Management Office (SASMO). Administers tactical local area network (LAN) clients, monitors ongoing operation of tactical network systems to ensure hardware and software functions, and meets operational standards. Identifies and resolves complex tactical network related problems occurring within the assigned area of responsibility. Responds to customer requests for assistance, ensuring trouble reports are handled expeditiously. Troubleshoots hardware, software, and LAN/Client operating system problems. Ensures software and vulnerability updates are applied in proper order. Coordinates and communicates with the Department of the Army (DA) and National Guard Bureau (NGB) regarding CSS operations and automated systems support, problem resolution, software upgrades, and change packages. Assists functional users in automated CSS systems management and operation. Serves as a Systems Administrator for all CSS automated logistics information systems and programs and, as a technical expert within the state/territory, is responsible for providing technical and functional guidance for specified automated sustainment systems to operators and supervisors. Provides input to supervisor to ensure SASMO Standard Operating Procedures (SOPs) are current. Receives trouble tickets and reviews priorities on a weekly and/or monthly basis. Troubleshoots, diagnoses, and resolves technical problems identified in trouble tickets and performs initial setup of specified automated system computers to include loading software, configuring modem and network card(s), assigning Internet Protocol (IP) addresses with correct subnet, connectivity to the network, and completing technical inspections. Performs other duties as assigned. GS-11: 1. Serves as an advisor to the SASMO supervisor and Systems Administrator on all CSS automated sustainment systems. Exercises knowledge and oversight for all matters pertaining to the fielding and operation of automated sustainment systems. Utilizes an extensive knowledge of logistics programs/operations and a clear understanding of automated systems to manage projects and programs for systems integration of CSS automation. Identifies funding requirements to support SASMO operations, justifies and submits budget requirements for State operating budget, and executes funds received. Is the technical expert within the state/territory responsible for providing technical and functional guidance for serviced automated sustainment systems. Serves as project leader/supervisor responsible for developing, assigning, and coordinating duties and projects for systems administrators. Serves as the senior SASMO systems administrator responsible for planning, coordinating, modifying, implementing, and troubleshooting to support customer needs. Reviews SASMO Standard Operating Procedures (SOPs) to ensure they are current (i.e., help desk, repair operations, etc.). Evaluates trouble tickets escalated from the help desk and setting priorities on a weekly and monthly basis. Coordinates automation initiatives with State G6 and G3 elements. Operates as the Quality Control Specialist for the Quality Control Program and Quality Control Plan. Oversees a variety of studies, analyses, and reports regarding the integrity of all automated sustainment systems. Conducts quality inspections, customer feedback, and continuous improvement initiatives associated with the Quality Control Plan. Performs other duties as assigned.

Qualifications and evaluation

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Education

There are no additional educational requirements for this position. The following education can be used in lieu of NO specialized experience, or a combination of education and specialized experience may be used also to qualify for this position: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree You MUST provide transcripts or other documentation to support your Educational claims.

How to apply

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13003403 A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Required documents

To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing: Contact Information-your name and the best way to contact you. Relevant work experience-include the employer's name, job title, start and end dates (month/year), the number of hours worked per week and describe how you meet the required qualifications of the job. Federal jobs should include series and grade. Education, certifications or licensures. 2. Other optional supporting documents: SF50, DD214, Education transcripts, etc.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)). As a condition of employment for accepting this position, you will be required to serve a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: - your performance and conduct; - the needs and interests of the agency; - whether your continued employment would advance organizational goals of the agency or the Government; and - whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. MORE THAN ONE SELECTION MAY BE MADE FROM THIS ANNOUNCEMENT IF ADDITIONAL IDENTICAL VACANCIES IN THE SAME TITLE, SERIES, GRADE AND UNIT OCCUR. THE EFFECTIVE/START DATE FOR THIS POSITION WILL BE IAW THE SECRETARY OF DEFENSE GUIDANCE ON THE TITLE 32 DUAL STATUS MILITARY TECHNICIAN HIRING FREEZE EXEMPTION DATED 29 MARCH 2025.