Nurse - Caregiver Support Program Coordinator

Summary

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.

Duties

Duties include but are not limited to: Develop and implement the Program of Comprehensive Assistance for Family Caregivers (PCAFC) for the assigned area, in coordination with the facility Caregiver Support Program Manager, local facility, and VA Central Office (VACO) initiatives. Complete required in-home assessments. Stay current on training, policy changes, guidelines, and deadlines from facility, VISN, and national leadership. Manage a caseload of caregivers and Veteran-caregiver dyads in accordance with VACO and facility field guides, directives, standard operating procedures, and memorandums. Complete workload for the assigned area while ensuring compliance and collaboration with local facility and VACO Caregiver Support Program initiatives. Apply advanced RN knowledge and skills; demonstrate leadership, motivation, self-direction, initiative, and expertise in quality-management activities. Maintain knowledge of clinical treatment modalities; administrative and clinical support systems; and national, VISN, and facility healthcare-delivery systems as they relate to clinical-practice guideline development and implementation. Communicate directly with caregivers and Veterans to identify and assess caregiver stress burden and apply directed clinical treatment interventions. Use sound judgment in decision-making and demonstrate a strong quality-management and/or risk-management background. Lead application of the nursing process to patient care, organizational processes, and systems to improve program- or service-level outcomes. Work directly with the facility Program Manager to implement caregiver-support services and benefits. Use advanced clinical knowledge to increase awareness of caregiver issues and improve the quality and access to caregiver services. Serve as a consultant on incorporating caregiver issues at the facility, VISN, and national levels. Refer caregivers and Veterans to VA medical and mental-health treatment, VA services and benefits, community-based social services, and other non-VA entitlement programs. Create educational tools, develop programs, and implement training addressing specific caregiver needs and issues. Provide education and in-service training to VAMC employees, Veterans, families, and caregivers. Apply current trends and relevant theory related to operational efficiency, evidence-based practice, and optimization of care-delivery systems. Conduct caregiver and family clinical interventions to identify caregiver stress, psychiatric illness, emotional distress, and social needs as treatment issues. Coordinate and integrate findings from needs assessments, inter-rater reliability assessments, and program evaluations into learning activities. Coordinate and participate in Annual National Family Caregivers Month events, summits, resource fairs, and ongoing outreach activities, including announcements, advertising, participant mobilization, education sessions, recognition events, and caregiver-support programming. Safely and effectively use required patient-care equipment; report equipment requiring repair. Recognize subtle abnormal signs, symptoms, and changes in patient condition; respond appropriately and provide clinically competent nursing care. Assess patient learning needs, preferences, and readiness to learn; modify teaching approaches based on human behavior, motivations, and reactions to situations. Accurately document patient findings and care provided in the medical record. Use a team approach and group process to identify, analyze, and resolve patient-care problems, improving outcomes at the unit, team, or work-group level. Complete the role-specific competency checklist and maintain competency in all measured areas. Revise interdisciplinary plans of care based on ongoing patient assessment and evaluation. Function effectively as a charge nurse, team leader, or other leadership role that guides and directs personnel providing patient care. Use the electronic health record and other appropriate software in accordance with policy. Organize and complete assignments safely and timely; assist team members as needed. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Functional Statement #: 10340F, 10341F, 10342F, 10343F, 10344F Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday - Friday, 0730 - 1600 OR Monday - Thursday, 0730 - 1800 Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Education Debt Reduction Program (EDRP): Authorized/Approved

Requirements

U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement. Requires BLS Certification.

Qualifications and evaluation

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. NOTE: Candidate's education, scope, and length of nursing practice (experience) will be considered in determining the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy. Experience as an RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following five dimensions of nursing: Practice, Veteran/Patient Driven Care, Leadership, Professional Development, and Evidence/Based Practice/Research. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. NOTE: Education must be accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE) Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Applicants with foreign education can obtain a credential evaluation through the International Consultants of Delaware (ICD) to determine education equivalency in the US. For more information, please see: http://www.icdeval.com/

Benefits

Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

How to apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 08/19/2026 to receive consideration. To preview the questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/13029143 . To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Required documents

To apply for this position, you must provide a complete Application Package which includes: Resume Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field. Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field. The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position. Cover Letter DD-214/ Statement of Service Disability Letter (VA) License CV/Resume Professional Certification Resume SF-50/ Notification of Personnel Action Transcript Veterans' Preference Note: Preference eligible candidates and other Veterans will be given preference when qualification of candidates are approximately equal for Title 38 positions in VHA. When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

Additional information

This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.