Pharmacy Technician

Summary

The incumbent will work within the Clinical Pharmacy Resource Section of Pharmacy Service under the Supervision of a Supervisory Pharmacist performing assignments in the specialized area of pharmacy copayments. He/she will gather, evaluate, analyze data, and apply management and leadership principles in researching the accuracy of Veteran medication copayments.

Duties

Major duties include, but are not limited to the following; Makes independent clinical determinations of medication charges relating to disease state treatment for both Service Connected and Special Authority presumptive conditions. Gathers treatment information from the clinical patient record, evaluates therapeutic drug treatments for clinical conditions, and analyzes their relationship to accurate prescription billing practices. Corrects billing for prescription drug copayments based upon expert clinical determinations matching patient diagnosis and approved drug therapy. Identifies clinical parameters for thorough billing reviews to include additional eligibilities that may have been identified when the case was received. Calculates dosages based upon provider instructions to ensure quantities of medications prescribed are sufficient for the length of treatment being billed. Exhibits extensive working knowledge of the Clinical Pharmacy Resource operations and applies specialized pharmaceutical knowledge in conjunction with utilization of VA information systems (such as VistA, CPRS, VIS, VBMS, VES, and Capri) to evaluate prescription billing appropriateness for Veterans and family members. Works cooperatively and in conjunction with Pharmacy Service Supervisory Pharmacists on performance improvement activities, patient safety issues, and effective communication recommendations between VA Medical Center, Revenue Utilization Review, Veterans and their families. Evaluates and implements rules, laws, regulations, and policies to ensure accuracy of medication dispensing processes and determine course of action specific to the situation. Provides Veteran medication co-payment validations on a national scope and resolves medication copayment questions from Veterans, VISNs and all VA facilities upon request. Provides guidance and assistance to Third Party Administrators requesting Prior Authorization for continuation of medication therapy. Utilizes advanced communication technologies such as MyHealtheVet to communicate results of prescription billing reviews to Veterans. Pharmacy Technician: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Pharmacy-Technician-Career-Flyer.pdf Work Schedule: Tour of Duty: Monday - Friday between the hours of 7:00 am - 5:30 pm (40 hours per week) Telework: Telework is not authorized for this vacancy. Virtual: This is not a virtual position. Remote: This is not a remote position Functional Statement #: 32201-A Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical evaluation (if applicable). Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications and evaluation

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Education

Education may not be substituted for experience at this grade level.

How to apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 08/18/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13035290. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Required documents

NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.To apply for this position, you must provide a complete Application Package which includes: Resume The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. Cover Letter DD-214/ Statement of Service Disability Letter (VA) License Other (1) Performance Appraisal Professional Certification Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript

Additional information

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.This job opportunity announcement may be used to fill additional vacancies.This position is in the Excepted Service and does not confer competitive status. Veterans' preference does not apply for internal or other current permanent Federal agency employees. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.