Program Support Services Specialist

Summary

Who May Be Considered: U.S. Citizens View common definitions of terms found in this announcement.

Duties

In this position, you will serve as a Program Support Services Specialist. Typical work assignments include: Analyzing program requirements and providing recommendations to improve efficiency and effectiveness. Overseeing emergency preparedness and response activities, such as developing and coordinating evacuation procedures. Serving as the primary point of contact to the Agency's managed security provider, Overseeing agency supply operations, including procurement, storage, distribution, inventory monitoring, and evaluation of supply usage trends.

Requirements

Must be a U.S. Citizen or National Suitable for Federal employment, determined by a background investigation May be required to successfully complete a probationary period Selective Service registration required. Complete the initial online assessment and USAHire Assessment, if required All employees are required to participate in Direct Deposit/ Electronic Funds Transfer for salary payments. All qualification requirements must be met by the closing date of this announcement and clearly documented in your resume. Relocation expenses are not authorized. Other recruitment incentives may be authorized.

Qualifications and evaluation

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Recruitment methods and selection procedures will based solely on merit after fair and open competition, and will be made without regard to political, religious, or labor organization affiliation or non-affiliation, marital status, race, color, sex, national origin, non-disqualifying disability, sexual-orientation or age. Rule of Many: This announcement uses the cut score method under 5 CFR § 332.402. All applicants tied at the cut line will be referred. We will provide the selecting official with a sufficient number of names, when available, to consider at least three candidates per vacancy. If fewer than three eligible and available candidates per vacancy result, we will expand the group in accordance with our pre-announced supplement strategy and OPM policy. Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Veterans: Veterans' preference points are added to the passing score of candidates eligible for either 10-point or 5-point preference. Disabled veterans with a 10% or more service-connected disability are placed at the top of a certificate of eligibles regardless of score. Ties in ratings are broken by veterans' preference eligibility, that is, preference eligible candidates are listed ahead of non-preference eligibles within each rating. If you are determined qualified, you may be referred to the hiring manager for consideration and may be called for an interview. Preview the Application Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/13077161

Education

Education must be from an accredited institution recognized by the U.S. Department of Education. For additional information, refer to the U.S. Department of Education web site at http://www.ed.gov.Submit a copy of your college transcript (unofficial is acceptable) or you may submit a list with all of your courses, grades, semester, year, and credit for the courses. Foreign Education: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information. All materials must be submitted by the closing date of the announcement.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Required documents

To apply for this position, you must submit a complete Application Package which includes: A resume: All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) USA Jobs restricts resume uploads to a maximum of 2 pages. Resumes attached in other sections (such as "Documents" or "Other") will not be considered in the determination of specialized experience. If multiple resumes are submitted, the resume submitted last (based on time stamp) will be the only one reviewed as a part of your application. To ensure readability, resumes must be formatted using an easy-to-read font (such as Calibri, or Arial) with a minimum font size of 10-points and margins no smaller than 0.5 inches. Failure to follow these formatting guidelines may result in disqualification from further consideration. Your responses to the job questionnaire and the USA Hire Competency Based Assessment Other supporting documents: Cover Letter, optional Official or unofficial College Transcript(s) , if qualifying based on education Veterans' Preference documentation, if applicable (e.g., DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.) If your application is rated as well-qualified (score 85 or above) and you are claiming special priority selection rights under the Interagency/Career Transition Assistance Program (I/CTAP)? You must submit: a copy of your agency notice; a copy of your most recent performance rating; and a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.

Additional information

Additional selections may be made from this vacancy. Identification of promotion potential in this announcement does not constitute a commitment or an obligation of management to promote the employee selected at some future date. If you are claiming CTAP/ICTAP eligibility, you must submit proof by 11/05/2026 that you meet the requirements of 5 CFR 330.605(a) for CTAP and 5 CFR 330.704 for ICTAP or you will not receive priority consideration. The proof includes a copy of the agency notice, your most recent Performance Rating, & your most recent SF-50 noting current position, grade level, and duty station. To be considered well-qualified & exercise selection priority of this vacancy, you must earn a minimum score of 85 (prior to the assignment of veteran's preference) on the rating criteria for this position. VETERANS PREFERENCE: If claiming 5-point veteran preference you MUST submit copy number 4 of the DD-214. If you are claiming 10-point veteran preference you MUST submit an SF-15, Application for 10-point Veteran's Preference AND all other required documents in order to be granted the preference. All documents must be received by 11/05/2026. Additional information on veteran's preference is available at: http://www.fedshirevets.gov/job/veterans.aspx If you are selected for this Federal position, you will be required to complete a "Declaration of Federal Employment", (OF-306), prior to being appointed to determine your suitability for Federal employment and to authorize a background investigation. Failure to answer all questions truthfully and completely or providing false statements on the application may be grounds for not hiring you or dismissing you after you begin work, and may be punishable by fine or imprisonment (U.S. Code, Title 18, Section 1001). The application contains information subject the Privacy Act (P.L. 93-579, 5 U.S.C. 552a). The information issued will be used to determine qualifications for employment, and is authorized under Title 5 U.S.C. Section 3302 and 3361. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire