DIRECTOR/CHIEF EXECUTIVE OFFICER

Summary

As NEXCOM CEO, you will provide strategic direction and executive leadership for a worldwide enterprise encompassing Navy Exchange retail operations, hospitality and lodging, Ships Stores, the Navy Uniform Program, Navy Clothing and Textile Research Facility, and Personal Telecommunications Program Office. You will have full responsibility for the organization's strategic direction, operational performance, fiduciary stewardship, technology, and enterprise-wide mission execution.

Duties

Through subordinate Command senior executives (5 of whom are at the NF6 grade level) and 2 senior military personnel (06/05 level), and in close coordination with senior Navy and DoN/DoW leadership, the NEXCOM CEO is accountable for programmatic direction, oversight, and successful delivery of all NEXCOM non-appropriated and appropriated fund programs worldwide, which encompass annual revenues of about $3 billion. Responsible for optimizing business processes and institutionalizing performance standards throughout the Command aimed at improving operating plans and standards and ensuring optimum efficiency. Incorporate innovative and evolving concepts and trends into the Command's business practices. Establish system-wide policies and strategic direction that are aligned with higher echelon strategic objectives and priorities. Serves as the proponent for the strategic corporate mission and serves as NEXCOM's primary representative to many key groups that have an interest in NEXCOM's six business lines, including the Congress, military chain of command including Secretary of War, Secretary of Navy, Chief of Naval Operations, Naval Supply Systems Command, external organizations, corporate business officials, and representatives of public organizations. Manages changes in policymaking and program planning and provides command and control over NEXCOM's organization. Ensures strong corporate internal controls that safeguard assets, support accurate financial reporting, and maintain compliance with regulatory standards, directly contributing to achieving clean financial audits and fostering a culture of transparency and accountability. Exercises fiduciary responsibility for non-appropriated fund investments of approximately $2 billion, pension plan assets of over $1.8 billion, and employee 401(k) plan assets of over $520M. Oversees development and execution of appropriated fund requirements of approximately $120M in support of NAF and Uniform R&D programs. Establishes annual NEX program operating budgets and profit forecasts to be used in the development of Morale, Welfare and Recreation (MWR) profit distribution plans. Establishes annual and long-range NEX capital investment programs for Navy MWR/NEX Board of Directors approval. Establishes annual program operating budgets and annual and long-range capital investment programs for NEXCOM Hospitality Group. As a DON NAF Component Head, formulate, coordinate, interpret, and appraise civilian personnel policies and procedures and exercise general supervision over the entire Human Resources Program. Plan, develop, review, and establish policies to achieve an optimum Human Resources Program for NEXCOM and field activities. Exercise centralized control over the hiring, career development, promotion, placement, training, and performance appraisal of all managers throughout NEXCOM Enterprise. Develop training programs for all elements and levels of the Enterprise to ensure effective mission accomplishment. Procure equipment, merchandise, services, and supplies; develop and monitor purchasing policies and procedures. Possesses inherent procurement authority using NAF. Establishes and promulgates uniform policies, procedures, and instructions for the procurement of goods, services (including concessions and other revenue-generating services), construction, and resale items. Develop merchandising techniques and operational controls. Conduct quality tests and evaluations for the improvement of merchandise offerings and operational techniques. Manage and establish operating policies and procedures for the Ships Stores Program; administer Ships Store Profits, Navy (SSPN) General Fund (GF); provide and maintain adequate reserves for Navy Exchange and NEXCOM Hospitality Group facilities; provide for insurance and Fidelity bonds; replacement of major equipment, standard forms and other benefits for the Navy Exchange and NEXCOM Hospitality Group Programs. Develops and implements practices which will promote employee morale and resolve problems of employee relations and/or complaints. Ensures that equal employment opportunity is provided for all employees and job applicants, and principles of fairness, equity and transparency permeate the Command.

Requirements

Candidate must meet all qualification requirements by the closing date of this announcement. A one-year probationary period will be required upon selection. A Social Security Card must be presented at appointment time. If you are selected for this position, the documentation you present to complete the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS E-verify system. Federal Law requires verifying the eligibility of all new hires. The Navy Exchange Service Command is an E-Verify Participant. Incumbents of this position must be U.S. Citizens. Candidates/incumbents must be eligible for and obtain a Top-Secret Clearance. The incumbent of this position is required to annually file a Standard Form 278 - Executive Branch Personnel Public Financial Disclosure Report. Successful completion of a pre-employment drug test is required. A tentative offer of employment will be rescinded if the applicant fails to report to the scheduled drug test appointment. Incumbents of drug-testing designated positions will be subject to random testing. Drug test results will be provided to the employing activity/command.

Qualifications and evaluation

You will be evaluated on the quality and extent of your total accomplishments, experience, and education. A rating and ranking panel will evaluate resumes, and highly qualified candidates will be requested to participate in the next steps of the selection process.

Education

A four-year bachelor's degree in a relevant field or a combination of college education and experience may be used in determining basic qualification requirements.

Benefits

2026 Open Enrollment Video: NAF Health Benefits Retirement Video: https://vimeo.com/862518472/e9470b72e9?share=copy

How to apply

Please click the link below - then select apply online: https://nexcom.taleo.net/careersection/.nexcom_ext_prof_cs/jobdetail.ftl?job=260003GY&tz=GMT-04%3A00&tzname=America%2FNew_York You can also visit our career site at https://www.mynavyexchange.com/nex/work-for-us and select, search under Find Management and Corporate Jobs.

Required documents

To apply for this position, you must provide a complete Application package which includes: To meet the minimum qualification requirements for this position, you will need to show that you have the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume. Resume (including vacancy announcement number (#260003GY), your full name, your contact information, job titles, employers' names and addresses, dates of employment assignments, including month and year, job-related training courses, special skills, certificates, and licenses, honors, awards, and publications.) Including accomplishments that apply to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. Completion of Automated Application.

Additional information

CONTROLS OVER POSITION The NEXCOM CEO reports to the Commander, Naval Supply Systems Command (COMNAVSUPSYSCOM). NEXCOM strategic objectives are developed to align and support strategies developed by DoW, SECNAV, CNO, and COMNAVSUPSYSCOM. The CEO also receives direction from and is accountable to the MWR/NEX Board of Directors, which provides strategic direction for NEX and MWR programs, sets financial goals and objectives, determines profit-sharing formulas, and conducts periodic reviews of operating results. The CEO uses exceptional initiative and ingenuity to direct NEXCOM operations. Performance is evaluated in terms of results achieved and effectiveness in accomplishment of the mission. The CEO provides annual reports to the DASW (MC&FP) and testifies at Congressional proceedings as called.