Management and Program Analyst

Summary

We are looking to fill Management and Program Analyst, GS-0343-7/9, positions in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS). Click on "Learn more about this agency" for more details! Primarily, you can expect to utilize qualitative and quantitative methods for the analysis and evaluation of internal, organizational programs, and administrative operations to determine their efficiency and effectiveness.

Duties

Perform limited studies, analyze and evaluate the efficiency and effectiveness of a health care, health regulatory, or human services related programs, or a segment of any program, within CMS. Develop routine policies, guidelines, instructions, and procedures for administrative and management requirements. Compile data and prepare administrative status reports for review at all levels. Analyze and evaluate the effectiveness of managerial operations in meeting established goals and objectives.

Qualifications and evaluation

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Recent Graduate candidates will meet the qualification requirement consistent with the OPM qualification standards applicable to the position being filled. Recent Graduate candidates who meet all requirements will be placed in one of the following categories based on category rating and selection procedures: Well Qualified - for those who excel in the evaluation criteria Qualified - for those who only meet the minimum qualification requirements If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration. The category rating process does not add veterans' preference points or apply the "rule of three" but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Veterans' preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent will be listed in the highest quality category (except in the case of professional or scientific positions at the GS-09 level or higher). Veterans' preference applies to selections made under the Pathways authority in accordance with Part 302 of 5 Code of Federal Regulations (CFR).

Education

Qualifications, continued: NOTE: If you are using specialized experience to qualify for this position, your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration. NOTE: A certificate program is defined as post-secondary education, in a qualifying educational institution, equivalent to at least one academic year of full-time study (30 undergrad credits/18 grad school credits) that is part of an accredited college-level, technical, trade, vocational, or business school curriculum.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents sections. The complete application package must be submitted by 11:59 PM (ET) on 11/05/2026. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION. We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Determining length of general or specialized experience is dependent on the above information and failure to provide ALL information WILL result in a finding of ineligible. Official Position Title (include series and grade if Federal job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates by month and year (e.g. June 2007 to April 2008) Full-time or part-time status (include hours worked per week) Salary The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation in USA Staffing. Click the Submit Application button prior to 11:59PM (ET) on 11/05/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://usajobshelp.opm.gov/hc/en-us/articles/52879898157843-How-to-see-your-application-and-job-status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Commissioned Corps Officers (including Commissioned Corps professionally boarded applicants) who are interested in applying for this position must send their cover letter and professional resume (not PHS Curriculum Vitae) to CMSCorpsJobs@cms.hhs.gov in lieu of applying through this announcement. The resume should specifically explain how you are qualified for this position and draw specific attention to your skills and experiences that demonstrates these qualifications. Also send any transcripts, licenses or certifications as requested in this announcement. Please send all documents in 1 PDF file. In the subject line of your e-mail include only the Job Announcement Number. In the body of your e-mail include your current rank name and serial number. Failure to provide this information may impact your consideration for this position. Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with any interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.

Required documents

To apply for this position, you must submit a complete Application Package, which includes: 1. Resume showing relevant experience; cover letter optional. NOTE: As of September 27, 2025, federal agencies will only accept resumes that are two pages or less in length. Your resume must indicate your citizenship and whether you are registered with the Selective Service if you are a male born after December 31, 1959. Your resume must also list your work experience and education (if applicable), including the start and end dates (mm/yyyy) of each employment, along with the number of hours worked per week. For work in the Federal service, you must include the series and grade level for the position(s). Your resume will be used to validate your responses to the assessment tool(s). For resume and application tips, visit: https://usajobshelp.opm.gov/hc/en-us/articles/52879511643411-How-to-add-a-resume-to-your-profile. 2. CMS Required Documents (e.g., SF-50, DD-214, SF-15, etc.). Supporting documents may be necessary to be considered for this vacancy announcement. Click here for a detailed description of the required supporting documents. Failure to provide the appropriate documentation WILL result in an ineligible rating OR non-consideration. 3. All College Transcripts. Since this position requires specific education, you must submit a transcript attesting to your possession of the required education. You must submit an unofficial transcript at the time of application. If you have preceding education, ensure that you submit ALL transcripts to potentially receive credit. An official transcript is required if you are selected for the position. If selected, you must provide an original document before the final job offer may be extended. College Transcripts and Foreign Education: Applicants who have completed part or all of their education outside of the U.S. must have their foreign education evaluated by an accredited organization to ensure that the foreign education is comparable to education received in accredited educational institutions in the U.S. For a listing of services that can perform this evaluation, visit the National Association of Credential Evaluation Services website. This list, which may not be all-inclusive, is for informational purposes only and does not imply any endorsement of any specific agency. 4. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency-Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency-Based Assessments, along with the appropriate supporting documentation for RA, must be received prior to commencing the USA Hire Competency-Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency-Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency-Based Assessments if you received the link after the close of the announcement. To determine if you need an RA, please click here to review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Additional information

Bargaining Unit Position: Yes-American Federation of Government Employees, Local 1923 Tour of Duty: Flexible Recruitment/Relocation Incentive: Not Authorized Financial Disclosure: Not Required Workplace Flexibility at CMS: This position has a regular and recurring reporting requirement to the CMS office listed in this announcement. CMS offers flexible working arrangements and allows employees the opportunity to participate in alternative work schedules at the manager's discretion. Salary Range by Grade: Atlanta, GA: GS-07: $53,361 - $69,371 GS-09: $65,271 - $84,857 Bethesda, MD; Rockville, MD; Woodlawn, MD; and Washington, DC: GS-07: $57,736 - $75,059 GS-09: $70,623 - $91,815 Boston, MA: GS-07: $57,150 - $74,297 GS-09: $69,905 - $90,882 Dallas, TX: GS-07: $54,857 - $71,315 GS-09: $67,100 - $87,235 Denver, CO: GS-07: $56,262 - $73,142 GS-09: $68,819 - $89,470 Kansas City, MO: GS-07: $51,283 - $66,670 GS-09: $62,729 - $81,553 San Francisco, CA: GS-07: $63,081 - $82,007 GS-09: $77,161 - $100,315 Seattle, WA: GS-07: $56,715 - $73,731 GS-09: $69,373 - $90,190 For more information about pay based on locality, please visit the Office of Personnel Management (OPM) Salaries & Wages Page. Conversion Eligibility: Recent Graduates may be eligible for non-competitive conversion to a career, career-conditional, or term appointment after successful completion of the Pathways Recent Graduate program. The position to which converted may have a full-performance level up to a GS-12. NOTE - Full Performance Level (FPL): Employees selected for this position may be eligible for promotion up to the GS-11 level while in the Pathways Program and up to the GS-12 level after successful completion of the Program. There is no obligation to provide future promotions if you are selected.