Deputy Assistant Commissioner, Office of Operations

Summary

The General Services Administration is interested in attracting the best talent for our diverse cadre of SES members from within GSA, the government and the private sector. We have streamlined our recruitment process which will require you to submit an online resume (not-to-exceed 2 pages) to apply for this position.

Duties

The individual serves as the Deputy Assistant Commissioner (DAC) of Operations, Federal Acquisition Service (FAS), Office of Centralized Acquisition Service (OCAS) located in the General Services Administration (GSA). The Deputy Assistant Commissioner of Operations (DAC) is the primary advisor and chief operations officer to the Assistant Commissioner of OCAS, which is responsible for planning, managing, and directing the operational service centers consisting of systems, finance, service delivery and quality assurance. The executive provides strategic direction and operational oversight for these service centers. Additionally, the Deputy Assistant Commissioner: Serves the portfolio by directing all facets of operational mission within the areas consisting of business operations, finance, service delivery, systems, quality assurance and the success of the Office of Centralized Acquisition Services. Including leading, coordinating, communicating, integrating and is accountable for the overall business operational success of the program, ensuring alignment with critical agency priorities. Oversees and manages and aligns key functions of Quality Assurance, Systems, Service Delivery and Business Operations Service Centers to include the day-to-day operations of OCAS Operations Service Center directors and staff. Provides overall recommendations for the management of human, financial, material resources in support of OCAS goals and objectives. Serves as principal advocate for OCAS Operations. Prepares annual business plans outlining program objectives, strategies, goals, and resource requirements. Provides executive-level direction for all financial and performance analytics activities. This involves overseeing budget formulation, rate development, business model execution, and financial performance monitoring, while managing funding commitments and business volume forecasts. The executive leads enterprise-level performance analysis, business forecasting, and strategic case development to support informed decision-making across the portfolio. This responsibility includes establishing analytic governance practices to ensure accuracy, credibility, and consistency across intelligence outputs and coordinating the portfolio's input into agency-wide audits, accountable actions, internal controls, and related risk mitigation processes. Oversees portfolio strategy, planning, and external engagement. The individual provides strategic business guidance for mid- and long-range planning and ensures alignment of strategies with organizational goals. This role involves developing and applying portfolio management methods, managing standardization and efficiencies related to program and project management, and providing proactive decision support to portfolio executives. Leads enterprise-wide operational assessments to proactively identify systemic risks, shortfalls in productivity, and opportunities for process innovation, subsequently driving the implementation of integrated solutions to enhance organizational agility and performance. Cultivate and sustain strategic partnerships with key internal and external stakeholders across the agency to advance operational objectives. Leads inter-agency workgroups and collaborative initiatives, ensuring that OCAS operational strategies are effectively communicated and aligned with broader GSA and FAS mission requirements to drive organizational synergy.

Requirements

OTHER CONDITIONS OF EMPLOYMENT: This position is a Critical Sensitive national security position. Appointment to this position requires the selectee to undergo a background investigation and receive favorable adjudication for the GSA security office to grant you a Top Secret national security clearance. Applicants do not need this level of clearance in order to apply for the position. If you are not a GSA employee, the security office must grant the clearance before you are appointed to this position unless a pre-appointment waiver of this requirement is approved. This position has been designated under Executive Order 12564 as being subject to random drug screening. If tentatively selected for this position, you may be required to submit to a urinalysis screen for illegal drugs prior to appointment. Appointment will be contingent upon your receiving a negative test result. If tentatively selected, you will be required to submit a Declaration for Federal Employment. Male applicants born after December 31, 1959 will be required to complete a certification statement confirming their selective service status. Persons selected for their initial appointment to an SES position must have their executive qualifications approved by the Office of Personnel Management before being appointed to the position. If selected, you will be required to serve a one-year probationary period unless you have previously successfully completed a one-year probationary period in the Senior Executive Service. If selected, you must file a Public Financial Disclosure Report (OGE Form 278) upon appointment in accordance with the Ethics in Government Act of 1978. Veteran's preference does not apply to positions in the Senior Executive Service.

Qualifications and evaluation

An SES review panel will evaluate your resume based on the quality and extent of your total accomplishments, experience, and education. Applicants determined to be highly qualified may undergo a structured interview and/or other assessments, such as providing a writing sample, work plan or other written product; reference checks may also be conducted. If selected, you must be certified by an Office of Personnel Management (OPM) Structured Interview Qualifications Review Board (SIQRB), unless you are a current career SES member, former career SES member with SES career reinstatement eligibility, or have successfully completed an OPM-approved SES Candidate Development Program (SES CDP). You must receive SIQRB certification before you can be appointed to this position. You may preview questions for this vacancy.

How to apply

Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job. If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application. To begin, click the Apply Online button on the vacancy announcement. Sign in or register on USAJobs and select a resume and documents to include in your application. Resumes exceeding two pages will not be accepted by USAJOBS and will prevent your application from moving forward in the hiring process. Please see Required Documents for additional details. Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process. Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job. Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process). Need Assistance? Questions or issues completing an application and/or submitting documentation - contact fedhirehelp@applygovernment.com or 1-866-656-6831 Monday-Friday 7AM - 7PM EST, except for Federal holidays Specific questions on the position - contact the HR representative (Monday-Friday during normal business hours) listed on the announcement, prior to the application deadline You must receive HR approval before deviating from these instructions.

Required documents

All applicants must submit a resume (not-to-exceed 2 pages) that clearly demonstrates your experience, accomplishments, training, education and awards; Additionally, your 2-page resume must corroborate your experience and possession of both the Executive Core Qualifications (ECQs) and the Mandatory Technical Competencies (MTCs) as listed in this announcement. P​lease do not submit letters of recommendation, award certificates, diplomas, college transcripts, training certificates or any other documents not specifically requested in the "Required Documents" section listed below. Please review the following information to determine if you are required to submit any other documents in order to complete your application for this position. NONCOMPETITIVE ELIGIBILITY DETERMINATION: For current or reinstatement eligible career SES applications: In addition to the 2-page resume, you must also submit proof of non-competitive eligibility as a current career or reinstatement SES eligible appointee. Proof consists of: (1) an SF-50 showing your status as a: (a) current Career SES appointee, (b) former Career SES appointee with career SES reinstatement eligibility, or (c) current or reinstatement eligible Career SES-equivalent executive who is/was employed in a Federal government agency that has an interchange agreement with the Office of Personnel Management (OPM) allowing for movement between the agency's SES-equivalent personnel system and the SES. NOTE: This applies only to current or reinstatement eligible Career SES-equivalent executives of the Government Accountability Office, the Transportation Security Administration, or the Office of the Inspector General of the United States Postal Service. OR 2) a certificate of completion from an OPM-approved SES Candidate Development Program (SES CDP). NOTE: This applies only if your ECQ's have been approved by an OPM Qualifications Review Board (QRB) or Structured Interview Qualifications Review Board (SIQRB) through the SES CDP. *The above documents may be used to determine your eligibility for noncompetitive consideration under this announcement. Noncompetitive applicants must submit proof of noncompetitive eligibility as listed above; failure to do so may result in non-consideration of noncompetitive eligibility. COMPETITIVE ELIGIBILITY DETERMINATION: Current civil service employee applications: You must submit an SF-50 that shows your current position title, series, grade and rate of basic pay as well as Tenure Group. This document may be used to determine your eligibility to be considered under this announcement.

Additional information

ORGANIZATIONAL LOCATION FOR THE VACANCY: Federal Acquisition Service Office of Centralized Acquisition Services Washington, D.C. The 1993 Hatch Act Reform Amendments prohibit oral and written political recommendations for Federal jobs. NOTICE REGARDING SALARY: GSA has established Pay Tiers within the Governmentwide SES pay band and categorized each SES position in the agency into one of three tiers. This structure is designed to provide a more refined approach to executive compensation, aligning pay levels with the scope, complexity, and impact of each SES role. This is a Tier II SES position. Current SES members whose salary equals or exceeds the maximum advertised salary for this position, will not lose pay upon appointment.