Human Resources Assistant (Information Systems)

Summary

This position is part of the US International Development Finance Corporation, Office of Human Resources Management (OHRM), Talent Management and Operations (TMO) Division. As a Human Resources Assistant (Information Systems), you will be responsible for a wide variety of human resources support functions, including entering personnel and payroll processing actions, providing technical assistance to human resources specialists, and conducting new employee orientation, among other duties.

Duties

Serves as an authoritative source on processing procedures for processing actions using the Federal Personnel/Payroll Processing System (FPPS). Processes the full range of human resources transactions, including novel and complex actions, related to recruitment and placement, classification, promotions, within-grade increases, and separations. Determines related actions required and prepares documents related to each case. Assures that required information is input in relevant fields and screens. Maintains electronic Official Personnel Folders (eOPFs). Audits eOPFs for proper placement of all necessary documentation and verification of servicing computation dates. Serves as a point of contact for the integrated human resources and payroll system (FPPS), the time and attendance system (Quicktime), Employee Express, and eOPF. Provides assistance to all DFC employees in assigned offices and answers questions about basic functionality of the systems and can provide resets passwords upon request. Troubleshoots problems and interfaces with the HRIS Specialist to resolve more complex issues. Serves as the Master Timekeeper and Point of Contact (POC) for the time and attendance system for assigned offices. Requests and cancels Time and Attendance (T&A) User IDs for timekeepers and certifiers and sets up T&A employee profiles; resets passwords; advises timekeepers of T&A submission deadlines. Conducts new employee orientation. Provides new hires instructions for completing personnel forms, provides detailed information about agency policies and procedures related to timekeeping, within grade increases, and other relevant employment information. Ensures forms are completed and processed accurately and timely. Understands the difference between appointment types (i.e. Career, Career-Conditional, Transfer, Student Appointments) and answers questions from employees accordingly. Keeps new employee orientation materials (presentation, OHRM intranet site, etc.) current and reviews the process to ensure it is efficient and effective. Utilizes the agency's staffing case management tool (USA Staffing) to retrieve new employee resumes, position descriptions, and other relevant forms (e.g. transcripts) when establishing the employee's eOPF and to initiate onboarding in the agency's onboarding tool (Service Now). Please Note: This is not a Bargaining unit position.

Qualifications and evaluation

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Personnel Action Processing Compliance Automated Administrative Systems Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. You may preview the Application Questionnaire at: https://apply.usastaffing.gov/ViewQuestionnaire/13034136 Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Education

This job does not have an education qualification requirement.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Read the Eligibility questions carefully. The questions address if you are eligible to apply to this JOA. Your responses will affect your consideration for the position. You may qualify for more than one eligibility, so please choose carefully. You will only be considered under the options you have selected. If you respond that you do not meet any of the eligibility questions, you will not be considered for this position. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. If your resume includes a photograph or other inappropriate material or content (e.g. SSN or DOB), your resume will not be used to make eligibility and qualification determinations and you will not be considered for this vacancy. Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices. It is your responsibility to ensure all required documents have been submitted prior to the closing date of the announcement.

Required documents

To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing work schedule, hours worked per week, dates of employment and duties performed. IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. 2. Your responses to the application questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/13034136 3. Other supporting documents: Cover Letter, optional Your most recent Promotion, Within-Range Increase (WRI/WGI), or Appointment/Conversion Notification of Personnel Action (SF-50), if applying as a current or former Federal Employee (i.e. status candidate), showing you are/were in the competitive service, on a permanent basis, and the highest grade or promotion potential held, is required. DO NOT submit NON-Pay Impacting Action SF-50's to include, "Organizational Code Change SF-50's, Award SF-50's and/or General Adjustment SF-50's, etc." or SF-52's Request of Personnel Action as they cannot be used to prove time-in-grade. Most recent Performance Appraisal, if applicable DD-214, SF-15 Form and/or VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities Noncompetitive appointment authority documentation, if applicable Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)

Additional information

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information: http://www.opm.gov/rif/employee_guides/career_transition.asp). Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions. Noncompetitive Appointment Authorities: For more information on appointment authority eligibility requirements: Persons with Disabilities-Schedule A Special Hiring Authorities for Veterans Special Hiring Authority for Certain Military Spouses Other Special Appointment Authorities OPM Interchange Agreement and Other Miscellaneous Authorities Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/verify/). Telework Suitability: The duties of this position are suitable for telework. The selectee may be allowed episodic or emergency telework with supervisor approval and if they meet the eligibility criterion in the 2010 Telework Act. Stipulations of Employment: Selection may require completion of a 1-year probationary period. Work Schedule: This position allows for a flexible work schedule. Miscellaneous: DFC uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/. If selection is made below the full performance level, promotion up to the full performance level may be made without further competition. However, promotion(s) will depend on the performance of the incumbent and are not guaranteed. Recruitment and relocation incentives may be authorized for this position. Under the Fair Chance to Compete Act, the U.S. International Development Finance Corporation prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit https://www.dfc.gov/who-we-are/careers/fairchanceact for more information.