Lead Medical Records Technician (Health Information Technician)

Summary

The Lead Medical Records Technician (HIT) specializes in the Pathology and Laboratory Medicine Service at the Malcom Randall VA Medical Center, coordinating team processes, priorities, and goals. Serve as the subject matter expert for all pathology-related medical records and act as a liaison to other departments and works independently under the general guidance of the Anatomic Pathology Supervisor.

Duties

Functions include not limited to: Provide advice, counsel, or instruction to individual employee(s) or group(s) on both work and administrative matters. Evaluate employees, interview potential candidates for employment and make recommendations for selections and/or promotions for positions in the area of responsibility. Handle individual or group grievances, employee complaints, and/or those not resolved at a lower level. Promote and maintain high standards of behavior and conduct; maintain good employee relations. Schedule and conduct meetings with staff assessing work related problems, recommending and communicating ideas and strategies to fulfill the VA mission as set by hospital administration. Function as a liaison with HIMS and ROI. Coordinate daily tasks with Supervisor, assisting with managerial duties as needed. Identify training needs and provide training and guidance to staff members, to include policy and procedure changes, training for new employees, and training to ensure employee competency. Create, maintain, and revise/update all medical records' standard operating procedures. Initiate quantitative and qualitative analysis of medical records to ensure that all pathology component parts are present, accurate, complete, timely, and will meet the established requirements and standard of JCHO, CAP, and CLIA. Maintain supplies and equipment. Initiate work orders and service requests as needed. Design workflows to accomplish objectives and meet turnaround times, assigning and monitoring duties and work progress. Serve as an expert providing authoritative advice and consultation for more difficult/complex tasks requiring special knowledge. Compile data and issues reports regarding transcription accuracy. Work Schedule: 8am - 4:30pm, Monday through Friday Telework: Ad-hoc Virtual: This is not a virtual position. Functional Statement #: 55706F Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized

Requirements

You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications and evaluation

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. RESUME REMINDER: Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. Even though we do not require a specific resume format, your resume must be clear and in English so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. If your resume includes a photo, you will be disqualified. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications. We cannot make assumptions regarding your qualifications. Your resume must include the following information for each job listed: * Updated and accurate duties (be as detailed as possible) * Grade level (applicable for federal jobs) * Month & year start/end dates (e.g. June 2007 to April 2008) * Full-time or part-time status (include hours worked per week). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

How to apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/09/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13082671. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Required documents

To apply for this position, you must provide a complete Application Package which includes: Long-form resume/Curriculum vitae (CV) The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. Cover Letter Long-form resume/Curriculum vitae (CV) Other (1) SF-50/ Notification of Personnel Action Transcript Veterans' preference does not apply to this announcement since it fall under the VA occupational shortage list.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.