Staff Product Support Specialist (R6459)

Shield AI is seeking a Staff Product Support Specialist to support the design, development, integration, and fielding of a next generation autonomous aircraft system. This role will own assigned logistics planning, supply support, supportability analysis, and lifecycle support products across development, flight test, production, and operational sustainment.

The ideal candidate has solid experience supporting military or defense aviation programs and understands how logistics products, supportability analysis, maintenance planning, and supply chain execution contribute to mission availability and operational readiness. This position requires hands on experience with Maintenance Task Analysis, Logistics Control Numbers, Reliability and Maintainability artifacts, and Supply Support execution. This individual will work independently on defined product support areas and partner closely with senior logistics leaders, engineering, and program teams.

 

Required Qualifications

Bachelor's degree in logistics, engineering, supply chain, aviation maintenance, business, or a related field. Equivalent military or defense logistics experience may be considered in lieu of a degree.

6 or more years of experience supporting UAS, fighter, or other military aircraft logistics and sustainment.

Hands on experience performing Maintenance Task Analysis and developing maintenance planning data.

Working knowledge of Logistics Control Number structures and their use in provisioning, maintenance planning, and supportability analysis.

Experience applying Reliability and Maintainability principles, including failure modes, maintainability drivers, availability metrics, field performance data, and Level of Repair Analysis inputs.

Hands on supply support experience, including spares planning, provisioning, inventory management, parts forecasting, and repairable tracking.

Ability to interpret engineering drawings, bills of material, configuration data, maintenance data, and technical documentation.

Strong analytical, communication, and organizational skills, with the ability to work independently and collaborate across engineering, program management, supply chain, manufacturing, quality, and field service teams in a fast paced environment.

Preferred Qualifications

Experience with integrated product support elements, including supply support, support equipment, maintenance planning, technical data, manpower and personnel, and facilities.

Experience with provisioning, sparing, or supportability tools such as PowerLOG J, SLICwave, COMPASS, CASA, OPUS10, EAGLE, or similar systems.

Familiarity with MIL STD 1388 legacy logistics concepts, GEIA STD 0007, SAE TA STD 0017, MIL HDBK 502A, or related product support standards.

Experience developing logistics

#LI-JM1

Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity

 

Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

 

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

 

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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.