Support Worker
Mainstream Nonprofit Solutions
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****Average hourly is $18.56 (including wage, incentives, bonuses, overtime, shift differential, etc.)****
Position Summary
Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and community partners to ensure families receive necessary services and meet case plan goals.
Key Responsibilities
- Provide daily direct and indirect support to families in home, school, and community settings
- Coordinate community resources (e.g., healthcare, childcare, housing, employment, benefits)
- Collaborate with case managers and therapists to implement case plans
- Offer emotional support, coaching, crisis intervention, and parenting guidance
- Assist families with accessing services such as SNAP, Medicaid, SSI, and employment support
- Maintain accurate and timely documentation and prepare records for audits
- Identify and address barriers to family engagement and service success
- Transport clients as required and attend court proceedings when applicable
- Support ongoing communication between families and service providers
- Promote teamwork, cultural sensitivity, and agency values
Qualifications
- High School diploma or GED required
- Valid driver’s license and ability to transport clients
Key Accountability
Support families in achieving stability by coordinating services, promoting engagement, and ensuring timely, high-quality care.
What We Offer:
- Competitive pay & flexible schedule
- Health, dental, vision & life insurance
- 401(k) match & paid time off (20–25 days)
- 12 paid holidays & longevity bonus
- Employee Assistance & Referral Programs
TFI is an Equal Opportunity Employer.
To apply, please visit www.tfifamily.org/employment
Requirements
Predictive Index assessments assist hiring managers determine if a candidate may be a good match for the position.
Please Complete a Predictive Index assessment at the following link:
https://assessment.predictiveindex.com/692W/8c820dcd-a8cb-4fd1-80b5-38357b78771f?type=candidateba
The PI assessment takes 5-7 minutes to complete. There are no right or wrong answers.
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