Quality, Reliability & Durability (QRD) Engineer

Job Description

Our Mission:
At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We’re turning today’s impossible into tomorrow’s standard —from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.

Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale

As a Quality, Reliability & Durability (QRD) Engineer at General Motors LLC, you will play a critical role in ensuring the highest levels of product quality, reliability, and durability for our vehicles.

This role connects customer experience, data analytics and product engineering within Vehicle Software and Electronics Engineering Quality (VSEE Quality) to drive both short‑term containment and long‑term quality improvements across global vehicle programs.

You will be instrumental in preventing issues, identifying and resolving problems and continuously improving our manufacturing processes to deliver exceptional products to our customers.

Job Responsibilities:**

• Analyze long-term warranty data across VSEE to identify patterns, trends, emerging issues and produce summary of findings needed for handoff to responsible QRD

• Represent VSEE QRD in CPIT / Focus CPIT, SMT Core PDT, QRD Reviews, daily and weekly QRD calls and other escalation forums as required.

• Create automation/dashboards for the analysis

• Support plan and implement target sufficiency actions to address QRD issues, ensuring temporary containment and permanent corrective actions are driven to closure.

• Collaborate with Product Engineering teams to integrate quality and reliability considerations into vehicle design and development.

• Utilize PRTS (Problem Resolution and Tracking System) to effectively track, analyze and resolve quality issues, implementing robust corrective and preventive actions.

• Drive containment and permanent corrective actions for plant and service field.

• Engage in Supplier Quality Management to assess and improve the quality performance of external suppliers.

• Apply advanced Technical Problem-Solving methodologies to diagnose root causes of complex quality and reliability issues.

• Possess a comprehensive understanding of Vehicle Manufacturing Processes to identify opportunities for quality enhancement and defect prevention.

• Develop and implement quality metrics and reporting to monitor product performance and drive continuous improvement initiatives.

• Provide technical expertise and guidance to manufacturing teams on quality-related matters.

Job Requirements:

• Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, or related field).

• Demonstrated experience with Advanced Product Quality Planning (APQP) principles and tools.

• Proficiency in Process Failure Mode Effects Analysis (PFMEA).

• Strong understanding of Product Engineering principles and processes.

• Experience with problem resolution and tracking systems (PRTS or similar).

• Proven expertise in Supplier Quality Management.

• Excellent Technical Problem-Solving skills, with a track record of successful issue resolution.

• Experience applying Variation Reduction methodologies.

• In-depth knowledge of Vehicle Manufacturing Processes.

• Ability to work effectively in a cross-functional team environment.

• Strong communication and interpersonal skills.

Preferred Skills:

• Familiar with AI solutions/applications.

• Expert in Python coding for automation

• Experience data analytics, processing large datasets to enable AI/ML-ready outputs.

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SPONSORSHIP: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, H4 EAD, J-1, etc.)

This job is not eligible for relocation benefits.  Any relocation costs would be the responsibility of the selected candidate

Why Join Us

At GM, you’ll be at the forefront of shaping the future of connected, electric, and autonomous vehicles. You’ll work on cutting-edge antenna systems alongside some of the brightest minds in automotive and RF technology — with the resources to make an impact at scale. We offer competitive compensation, growth opportunities, and a culture that values innovation, inclusion, and forward thinking. This is a unique opportunity to lead, innovate, and help millions of customers around the world stay connected on the move.

Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. 

Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. 

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. 

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.