PROGRAM SUPPORT ASSISTANT

Summary

You will serve as a PROGRAM SUPPORT ASSISTANT. This position provides administrative and office support to the District offices and obtains and effectively utilizes the operating resources, services, and management information needed to implement the goals and objectives of the District office.

Duties

This position is located within the Department of the Interior, Bureau of Safety and Environmental Enforcement, Gulf of America Region, District Field Operations, in Jefferson, LA Some of the major duties you will perform include but are not limited to the following: Receives, reads, and controls all incoming correspondence, reports, instructions, etc., and screens out those items which can be personally handled or forwarded to other staff. Maintains proper time and attendance records and documentation. Receives telephone calls, visitors, and messages and provides general information. Operates office automation equipment in order to produce a variety of materials. Makes all necessary arrangements for travel and training, making lodging and transportation reservations, and submitting travel vouchers and reports. Responsible for maintaining working and reference project files in the functional filing system. Prepares the Monthly Vehicle Report and complies associated reports and documentation to be sent to General Services in the Regional Office Salary Range Information Per Annum) GS-05: $40,736 (Step 1) - $52,957 (Step 10) First time hires to the Federal government normally start at the lower salary range of the grade level.

Requirements

Must be a U.S. Citizen or National. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. Successfully pass the E-Verify employment verification check. To learn more, visit www.dhs.gov/EVerify/. As a condition of employment for accepting this position, you will be required to serve a 1- year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications and evaluation

This position is being filled under the Field Unit Local Hiring Authority. Under this authority, competitive rating, ranking, and veterans' preference procedures do not apply. The Servicing Human Resources Office will determine whether applicants meet the qualification and eligibility requirements described in this announcement. Applicants who meet these requirements may be referred to the selecting official on a certificate of eligibles for consideration. You must certify that you will maintain a permanent and exclusive residence within the defined vicinity of the field unit(s) listed in this announcement. Upon receipt of a completed application package, the Servicing Human Resources Office will review your resume and supporting documentation to determine whether you meet the minimum qualification requirements described in this announcement. Resumes must not exceed two single-sided pages. Resumes longer than two pages will not be reviewed. Applicants may submit only one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine qualifications and eligibility. If more than one resume is submitted, only the most recent submission will be reviewed. If your resume is incomplete or does not demonstrate that you meet the qualification requirements or specialized experience described in this announcement, you may be determined ineligible or not qualified for further consideration. Providing false or misleading information on your resume or supporting documentation may result in removal from consideration or other action consistent with applicable federal hiring regulations. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position.

Education

This position does not allow substituting education for experience.

How to apply

To apply for this position, you must submit the documentation specified in the Required Documents section. To receive consideration, your complete application package must be submitted by 11:59 PM (ET) on 08/25/2026-unless otherwise stated in this vacancy announcement to receive consideration. You must provide documentation to support your eligibility and qualification claims. Please review the required documentation listed in the eligibility sections to ensure you submit the appropriate information. You will only be considered for eligibilities for which you have provided the required supporting documentation. Applications may be submitted through USAJOBS or through other authorized methods identified by the agency (e.g., third-party platforms or local outreach efforts) to support targeted recruitment under this authority. Applicants submitting materials outside of USAJOBS must: Submit a complete application package by the 08/25/2026 of this announcement, and Ensure all materials are formatted and consistent with the application instructions outlined in this announcement, including resume requirements and supporting documentation. All applications, regardless of submission method, will be evaluated using the same criteria and requirements to ensure a fair and equitable hiring process. Applications received after the closing date, or that do not meet the requirements outlined in this announcement, will not be considered. USAJOBS Application Instructions Select Apply. If you are not logged in, you will be prompted to login or create an account. Prompted to Start the Application Process by selecting "Start Application." Click here for USAJobs Help with "How to create an application" To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13041970 Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS. Select documents you want included in this application. Review package to acknowledge your documents were reviewed. Select if you want to include your demographic information. After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site." Follow onscreen prompts and instructions to complete your application. Add the supporting documents by indexing your documents with the dropdown. Upload any missing required documents or optional documents. Review and Submit Application. While logged in, you can check the status of your application by selecting "+" next to the job title for this position. You can review or revise your application at any point during the open period of the announcement. To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job. Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.

Required documents

The following documents are required and must be submitted by 11:59 PM (ET) on 08/25/2026 - unless otherwise stated in this vacancy announcement: Two Page Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week). If part-time, the hours must be annotated to be able to pro-rate the amount qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. Your 2-page resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements. Note: Current and former Federal employees should include pay plan, series, and grade level for relevant federal experience. If experience is for a career ladder position, please ensure to clearly distinguish the job duties for each grade level and how long you were working in each grade level. Resume Builder: https://help.usajobs.gov/faq/application/documents/resume/what-to-include Proof of residence (e.g. mortgage or property deed, lease/rental agreement, utility bill, insurance policy). SF-50 cannot be accepted as proof of residence. All college transcript(s), if qualifying based on education. Please submit both undergraduate and graduate level transcripts, as applicable. Current or prior federal employees who hold or have held a non-temporary appointment in the federal competitive or excepted service within the previous 52 weeks must submit official documentation (i.e. SF50s) proving they meet time-in-grade requirements to be eligible for the grade level of this announcement. Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from all documents. Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

Additional information

This position will be filled under the Field Unit Local Hiring Authority. Eligibility is limited to applicants who reside within the defined local commuting area at the time of application. For this announcement, the local commuting area is the area from which individuals can reasonably commute to the duty station under normal conditions. The defined vicinity for this position is: Houma, LA: 50 miles from 3866 HWY 56. Houma, LA 70363 See the Required Documents section for information on how to verify current residence. Additional vacancies may be filled using this job announcement. Physical Demands: The work requires np special physical demands. It may involve some walking, standing, or carrying of other light items. Working Conditions: The work is in an office setting requiring normal safety precautions against everyday risks or discomforts. All Department of Interior (DOI) employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, https://www.doi.gov/ethics/ethics-prohibitions. The duties of this position are suitable for telework only during an emergency or natural disaster.