Specialist, Digital Poster Operations US

Company Description

Do you see yourself as a Digital Native and are passionate about innovation, technology, and customer satisfaction? Digital transformation is everywhere and does not stop in store, the point of sale or at an event. At Red Bull we use displays and large LED installations to create staggering content experiences and consumer interactions.  We’re looking for a passionate and proactive team player to join our Digital Poster Operations team in Santa Monica. As an entry-level Specialist, you’ll collaborate on the rollout, support, and optimization of Red Bull’s digital signage projects across North America. Your role offers a diverse range of tasks, whether it’s bringing screens to life in retail spaces, assisting at events across North America, creating and managing assets, or training users on our tools. You’ll be gaining hands-on experience while working with national and regional teams. If you’re curious about technology and excited to grow into a role at the intersection of media, tech, and operations, this may be the role for you.

Job Description

SUPPORT DIGITAL SIGNAGE ROLLOUTS

Assist in setup and deployment of digital signage screens in stores, at events, and field locations.

Prepare and preconfigure devices to help with smooth in-field executions.

Collaborate with logistics and warehousing partners.

ASSIST FIELD AND REGIONAL TEAMS

Provide support (remote and on-site) for regional and national teams using our digital signage system.

Participate in trade fairs and regional events, offering technical and operational support.

Help onboard new users and assist with basic training on hardware as well as content and scheduling tools.

ENSURE FLAWLESS CONTENT DELIVERY

Monitor screen status and content playback to ensure all signage is running smoothly.

Schedule and update content based on campaigns and activation goals.

Work with stakeholders to create timely and relevant visual experiences.

GUIDE SIGNAGE DESIGN AND PLACEMENT OPPORTUNITIES

Advise national and regional teams on optimal signage setups that fit their needs.

Recommend appropriate screen sizes, layouts, and configurations to suit content types.

Collaborate with creative and marketing teams to ensure correct content delivery.

DELIVER TRAINING AND CREATE RESOURCES

Support internal teams with simple how-to guides and process overviews.

Run basic trainings (virtually or in-person) for local users of the platform.

Gather feedback from users to help improve our tools further.

COLLABORATE ACROSS FUNCTIONS

Coordinate with product managers, event teams, and global HQ to align on rollouts and updates.

Bring back learnings from the field to help improve products, processes, and placements.

Assist with troubleshooting, testing, and optimizing our signage solutions.

Qualifications

Curious, hands-on, and proactive approach with a strong willingness to learn and helping others succeed

Adept at management and organization

Excellent verbal and written communication with a keen eye for detail

Relevant work experience or a degree in the technology and media space, or a related field, is a plus

Fluency in English is a must, additional languages are a plus

Additional Information

This position is open to U.S. citizens, U.S. permanent residents, or individuals who are currently authorized to work in the United States on a valid visa.

The base salary range for this position is $80,000 – 120,000 + cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.

Our current Benefits include:

Comprehensive Medical, Dental and Vision Plans, 401k Match, Family Leave, PTO & Paid Holiday Schedule, Pet, Legal, and Life Insurance, Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location)

Red Bull Media House North America, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.