SUPPORT SERVICES SPECIALIST

Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a Support Services Specialist, Position Description Number D1595P02 and is part of the Information Management /J6 of the Vermont Army National Guard.

Duties

DUTIES AND RESPONSIBILITIES: 1. Records Management-Supports official records and information management programs and initiatives. Controls, organizes, guides, and trains the force to achieve Activity information resource goals and objectives. Implements records management objectives and goals, policies, and requirements to accomplish tasks. Executes various higher headquarters directives. Conducts studies, resolves problems, and provides advice and assistance to Activity organizations for both automated and manual record-keeping systems. a. Implements records management with directorates and units within the installation and/or state. Coordinates with subject matter authorities/experts and records coordinators to ensure process is fully integrated with the organization's records management program. Acts as a Records Manager for the agency's automated archive records management system, with organization-wide responsibility for ensuring the creation and preservation of official mission records throughout the installation and/or state. Reviews and approves agency file plans for installation and/or state, ensuring compliance with and enforcement of National Archives and Records Administration (NARA), Dept. of Defense (DOD), and Dept. of Army (DA) policies and rules governing management information requirements under the Army records management system. b. Conducts and/or facilitates specialized training sessions and briefings on records/information management. Provides technical assistance to staff elements, units and activities with regard to establishment and operation of records systems. Executes initial training for newly appointed records coordinators and annual refresher training thereafter. Executes training programs covering the military correspondence preparation and management. Performs records management studies or surveys as needed. Gathers and compiles information and statistical data in assigned special projects. c. Freedom of Information Act / Privacy Act Program Management. Serves as the installation and/or state Privacy Act Officer and FOIA Officer. Develops policies and procedures necessary for the effective administration of the Freedom of Information/Privacy Act (FOIA/PA) Program. Ensures compliance with state and federal laws. Coordinates FOIA/PA requests with the installation and/or state Judge Advocate General (JAG) for a legal determination regarding releasable information. 2. Executes plans, policies, and objectives for automated records management program administration. Recommends updates to policies and procedures to ensure compliance with established/approved/implemented directives. Provides technical advice to management on maintenance and disposition of records. Establishes necessary operating procedures to effectively control records created within the organization. a. Identifies areas of improvement based on policy issuance, higher-level directives, and new initiatives. Controls and disseminates key documents, ensuring changes/current revision status of documents are identified. Coordinates with proponents to establish schedules for review, notifying directorates and archiving rescinded documents according to relevant policy and resolving all problems/issues related to records and information management within the Activity and in support of higher HQs. Develops recommendations for improving these records systems. b. Conducts studies of installation and/or state to validate essential business operations processes performed, with a specific focus on information technology (IT) solutions and applications relative to electronic records management. Interfaces with personnel within the same organization, local users, NGB, other agencies, and vendors in resolution of problems, recommendation of database application changes and system upgrading or enhancements. Provides interpretations of limited and/or conflicting regulations and guidance concerning database management and coordinates with appropriate personnel concerning the resolution of problem areas encountered. 3. PRINTING AND PUBLICATIONS MANAGEMENT: Serves as an Assistant Printing and Publications Control Officer, responsible for providing guidance and input in order to carry out the provisions of the installation and/or state Publishing and Printing Program. a. Assists in leading the installation and/or state Printing and Reproduction Program and/or Facility. Assists in the management of an electronic publishing facility as required. Serves as a point of contact for office and units who must meet printing and publishing requirements through outside agencies. Implements state-wide policy for print management. Provides input for budget estimates for printing operations. **REFER TO PD FOR FULL LIST OF DUTIES/RESPONSIBILITIES**

Qualifications and evaluation

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration. Please be advised that the applicant rating will be evaluated on the following occupational competencies: Self-Management Customer Service Flexibility Learning

Education

You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Graduate Education: Major study -- public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled. For some positions in this series graduate education may not provide the knowledge and skills needed to perform the duties of the position. Specialized experience may be required for such positions. 2 years or a master's or equivalent graduate degree is creditable for the GS-09 level.

How to apply

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Required documents

To apply for this position, you must submit a complete Application Package which includes: 1. Resume: resume must show relevant experience, where you worked, job title, detailed duties and accomplishments written in your own words (Do not plagiarize), employer's name and address, supervisor's name and phone number, starting and ending dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.), hours per week and salary. If you are a current Federal employee or previous Federal employee, provide your position title, pay plan, series and grade. Your detailed experience should be listed under each job title with starting and ending dates. Resume must show applicants name and contact information. 2. AGO-VT Form 690-5, Military Experience and Education Resume (All applicants, currently serving in the military, prior-service and civilians MUST complete the name block and military affiliation block of the AGO-VT Form 690-5 and sign and date the form). Other supporting documents (as applicable) For current Federal employees: Latest SF 50, Personnel Action. DD-214 Transcripts Certifications Helpful Hints for Applying: - Ensure that your resume contains your full name, address and phone. - Include details about the experience that relates to the position you are applying for. - Be specific and always include Month and Year for the dates of your experience. - Be sure to include your applicable military experience and explain the duties of the MOS/AFSC held. In describing your experience, please be clear and specific. Please note that if, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating can and will be adjusted to more accurately reflect your abilities, or you may lose consideration for this position. If you are using education to qualify for this position or education is a mandatory requirement to meet qualifications, You must submit copies of college transcripts that identify each course, the college or university, semester or quarter hours earned, grade and grade-point received. Submitting a certificate or a degree will not suffice. You must submit transcripts when required. Photocopies are acceptable. If you have been or currently are a Federal Civil Service employee, please submit a copy of your last Notification of Personnel Action, Form SF-50 if applicable.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx). Vermont Army National Guard personnel who are bonus recipients/student loan repayment program recipients may have their benefits terminated and/or recouped if selected as a Permanent/Indefinite Military Technician. Applicants should contact the VTARNG Incentive Manager to determine any possible termination and/or recoupment actions that may result from accepting this position.