Administrative Officer

Summary

This position is located in a Regional, Subregional or Resident Office of the National Labor Relations Board. The purpose of this position is to serve as the Administrative Officer in managing the full scope of office support, staff programs, and services for the Region.

Duties

As an Administrative Officer, GS-0341-11, your typical work assignments may include: Analyzing and maintaining case inventory to plan and assign work to employees. Establishing production and quality standards for work completion and providing guidance to employees on case processing. Overseeing facilities, property, and security resources to ensure efficient office operations. Serving as the Contracting Officer's Representative for the Region on administrative expenditures and coordinating and managing all official travel. Establishing and communicating guidelines and performance requirements to employees. Initiating personnel actions, providing for the developmental and training needs of employees, and conducting performance reviews.

Qualifications and evaluation

Once the application process is complete, your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and your responses to all assessments required for this position. You will be assessed on the following competencies: Administration and Management Attention to Detail Financial Management Managing Human Resources Oral Communication Overstating your qualifications and/or experience in your application materials may result in your removal from consideration. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13041139 Optional Four Essay Questions At the time of application, applicants will be provided with four short, free-response essay questions designed to ascertain their dedication to public service for the hiring manager and agency leadership (or designee) to review. Responses are not required and will not be scored. If applicants choose to provide a response to the essay questions, they will be required to certify that they are using their own words and did not use a consultant or AI (such as a large language model [LLM]). The responses to each question cannot exceed 200 words per question. In order to be considered for this position, you must complete all required steps in the process. For evaluating the quality of applicants for referral to the selecting official, a multi-phased process will be used. Phase 1: Applicants' resume and supporting documents will be reviewed by Human Resources (HR) to determine whether they meet the basic qualification requirements. Phase 2: Applicants who are minimally qualified may be advanced to a Structured Resume Review assessment conducted by a Subject Matter Expert (SME) panel. SMEs may review applicants' resumes to evaluate technical qualifications for this position based on the required specialized experience. Phase 3: Applicants who successfully pass the Structured Resume Review assessment may be advanced to a Structured Interview conducted by a Subject Matter Expert (SME) panel. SMEs may assess applicants' ability to demonstrate the required competencies for the position. Phase 4: A final score, which may combine the results from one or more assessments, may be used to identify the top-rated applicants. Applicants meeting the established cut-off score may be referred to the selecting official for consideration and may be required to participate in one or more additional interviews as part of the hiring process. THE RULE OF MANY The NLRB uses the Rule of Many which ranks job applicants numerically and allows for selection from a broader, top-ranked pool. Applications will be evaluated and rated using the Rule of Many procedures under 5 C.F.R. §332.402 based on a set number, score or percentage of highest ranked eligibles. Preference eligibles will receive 5 or 10 points added to their score based on the adjudicated preference. All eligibles at or above the pre-determined number, score or percentage, including any preference eligibles with a service-connected disability of 10 percent or more, at any score, will be referred to the selecting official for consideration. For this job opportunity announcement applicants will be referred to the selecting official using the Rule of Many under 5 C.F.R. §332.402 based on a predetermined score.

Education

Education must be accredited by an accredited institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). You MUST provide transcripts or other documentation to support your educational claims. Applicants can verify accreditation here. All education claimed by applicants will be verified by the appointing agency accordingly. Special Instructions for Foreign Education If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in accredited U.S. education programs; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit Recognition of Foreign Qualifications | U.S. Department of Education.

How to apply

To apply for this position, you must provide a complete Application Package, which includes: Resume; and Any other documents needed to verify your qualifications or eligibility (see the Required Documents section). Please follow the instructions listed below for submitting your complete application package. Application procedures are specific to this vacancy announcement. Please read all instructions before you begin. To begin the process, click the APPLY ONLINE button at the right side of this screen to create an account or log into your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire. Please ensure you click the SUBMIT MY ANSWERS button at the end of the process. If you have never applied through USAJOBS for a position with the Federal Civil Service, you will need to create a USAJOBS account. To change or update your application, simply reapply through USAJOBS, before the closing date. New or updated resumes are considered "incomplete" applications until the required virus scan is cleared. To check the status of your application, log into your USAJOBS account, select Application Status and click on the more information link under the application status for this position.

Required documents

Please submit the supporting documents outlined below for your claimed eligibility status. RESUME In compliance with Executive Order 14170, Reforming the Federal Hiring Process and Restoring Merit to Government Service resumes must not be longer than two pages in length. The resume must address minimum qualifications and other requirements listed in the job announcement. If the two-page resume criteria and/or the resume formatting requirement is not met, candidates will be rated as ineligible and will not be referred for hiring consideration. Resumes must include all of the following information outlined below: Contact Information: Name and how best to contact you, including email address and phone number. Relevant Work Experience Job Title and Employer (including series and grade for any Federal positions) Start and end dates with month/year (e.g., 05/2019 -08/2022 or present) The number of hours you worked per week Ensure work experience descriptions are aligned with the job announcement and address all required qualifications. Brief descriptions should demonstrate your ability to perform the tasks at the required level as stated in the job announcement. OTHER DOCUMENTS (if applicable) For more information, please click on the applicable link Transcript An unofficial copy of your transcripts is sufficient for this application package. The unofficial transcripts must be verifiable; contain the name of the institution, applicant's name, list of completed courses (with grades), semester hours, and GPA. If the position has a positive education requirement (i.e., LL. B. or J.D.), as indicated under the "Education" section, the unofficial transcripts must show type of degree and degree date received (conferred). If selected, an official copy of the transcripts is required and must be received before employment. Most Recent Performance Appraisal (Current/Former Federal Employees) If performance appraisal is not dated within the last 18 months or if you are unable to provide a copy, an explanation of why must be provided. Please include a document in your application package explaining why the performance appraisal is not available. Notification of Personnel Action (SF-50) (Current/Former Federal Employees) Most recent SF-50 showing current grade and tenure or showing highest (permanent) grade ever held, if different from your current grade. Performance Award, Realignment/Reassignment, Name Change and Detail SF-50s will not be accepted as proof of grade and tenure. If you are applying for a higher grade, provide an SF-50 or SF-50s which show the length of time in the current/highest grade (i.e., Promotions, With-in Grade/Range Increases, and SF-50s with dates that show proof of you holding the grade for at least a year) to support meeting time-in-grade requirements. As a current or previous Career or Career Conditional employee in the Competitive Service, you may determine your current status by checking block 24 on your SF-50. The block must reflect "1" or "2". Also, block 34 must reflect "1". A copy of your SF-50 must be provided for verification. Schedule A - Disability Letter Veterans: DD-214 (member copy-4) Certificate of Release or Discharge from Active Duty Disabled Veterans: DD-214, SF-15, and proof of disability, Department of Veterans Affairs letter dated 1991 or later Certain Military Spouses: Copy of service member's PCS order authorizing the spouse to accompany the service member AND Proof of marriage to the service member; OR Proof the service member was released or discharged from active duty due to a service-connected disability AND documentation of the service member's 100% disability AND proof of marriage to the service member; OR Proof of the service member's death while on active duty AND proof of marriage to the service member. Family Member Preference (Derived Preference) Reinstatement Former Peace Corps or VISTA Volunteers Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP), you must meet the well qualified standards for this vacancy (meeting the minimum requirements for the position and scoring at least an 85) and provide all of the following documents: Your most recent performance appraisal; AND The proof of eligibility letter from the Agency; AND Your most current SF-50, displaying current series and grade. Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJOBS does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.

Additional information

SUPPLEMENTARY VACANCIES Supplementary vacancies may be filled in addition to the number stated in this announcement. EQUAL EMPLOYMENT OPPORTUNITY / REASONABLE ACCOMMODATION The National Labor Relations Board is an equal opportunity employer. All qualified applicants will receive consideration for appointment without regard to race; color; religion; sex; national origin; age; disability; genetic information; pregnancy, childbirth, or a related medical condition. Applicants with disabilities who need reasonable accommodations for any part of the application and hiring process should contact the Agency's Selective Placement Coordinator by email here. NLRB offers a wide array of reasonable accommodations and programs for individuals with disabilities. (Note: for additional information for job seekers with disabilities, please click on the following website here.) PLACEMENT POLICY The posting of this announcement does not obligate management to fill a vacancy or vacancies by Promotion. The position may be filled by Reassignment, Change to Lower Grade, Transfer, Appointment, or Reinstatement. Management may use any one or any combination of these methods to fill the position. PROBATIONARY/TRIAL PERIOD As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period, or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: Your performance and conduct; and The needs and interests of the agency; and Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service. Upon completion of your supervisory probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. ALTERNATE APPLICATION INFORMATION Applicants may contact the Office of Human Resources. The National Labor Relations Board offers career opportunities that feature competitive starting salaries and the potential for performance-based increases, flexible hours, and the ability to achieve and maintain a balanced lifestyle. You will enjoy a range of comprehensive and competitive employment benefits that include Work/Life Balance Programs (Alternative Work Schedules, Telework, Employee Assistance Program, and the Child Care Subsidy Program), the Federal Employees Health Benefits (FEHB) Program, Flexible Spending Accounts, Life Insurance, Long-Term Care Insurance, Thrift Savings Plan, and the Transit Benefit Program.