Executive Director for IT Operations

Summary

IT Operations ensures the strategic and tactical delivery of information technology services to tens of thousands of employees, including international locations.

Duties

The Executive Director, Information Technology (IT) Operations provides executive leadership for the overall delivery, implementation and maintenance of IT products and services. The Executive Director oversees the development of innovative architecture and technology solutions and is responsible for TSA enterprise infrastructure; provides leadership, guidance and direction to ensure TSA IT policies, procedures, and systems operate effectively; and promotes the advancement of IT within TSA to drive standardization of technologies, evolution of best practices, and identification of technology trends and approaches that may support or impede the fulfillment of TSA's mission. High level duties include: Develops and oversees a multi-million-dollar budget for TSA IT operations and major capital investments, including hardware, telecommunications services, enterprise applications, and infrastructure; monitors expenditures and reallocates resources as necessary to support TSA mission priorities. Develops acquisition strategies and implementation plans for major IT investments, and communicates priorities, risks, and execution plans to staff, stakeholders, and senior leadership. Reports to the IT Assistant Administrator and Deputy Assistant Administrator on operational stability, service disruptions, performance trends, risks, and impacts to TSA IT operations. Collaborate with TSA Assistant Administrators, Deputy Assistant Administrators, and other senior leaders to assess current and future IT requirements and implement effective, mission-aligned solutions. Partners with TSA Federal Security Directors, local airport authorities, TSA headquarters staff, DHS officials, the Department of State, GSA, equipment manufacturers, and technology integrators to provide data communications and IT operational support across TSA's domestic and international operations. Oversees IT support functions for TSA locations, including contract airports participating in TSA's Screening Partnership Program. Ensures delivery of IT services aligns with TSA's mission, vision, goals, and operational requirements; identifies opportunities and risks related to IT service delivery, including the adoption of emerging technologies in coordination with stakeholders and headquarters offices.

Requirements

Must be a U.S. Citizen. Must serve a probationary period of one year unless you previously completed the probationary period in a SES/TSES position. Must complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency. If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so. Subject to pre-employment and random drug tests. Must file a Confidential Financial Disclosure Report OGE-278e within 30 days of appointment and annually from then on. Must complete a favorable Tier 5 Background Investigation (T5). This position requires a TS/SCI (Top Secret/Sensitive Compartmented Information) clearance that must be completed prior to appointment. You will be subject to a 5-year periodic investigation and must be able to obtain and maintain a TS/SCI clearance. Failure to obtain and maintain the required clearance may result in the withdrawal of a job offer or removal. There are three key documents that contain important information about your rights and obligations. Please read and retain these documents: Noncriminal Justice Applicant's Privacy Rights, for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back, FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), and SEAD-3-Reporting-U.pdf (dni.gov), (applicable to those who hold a sensitive position or have eligibility for access to classified information). If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment.

Qualifications and evaluation

Once the application process is complete, a review of your resume and supporting documentation will be conducted. If you meet minimum qualifications, your Application Package will be further reviewed to determine if you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) listed above. ECQs and TQs must be thoroughly addressed within your two (2) page resume. Separate narratives will not be accepted or reviewed. Highly Qualified applicants may undergo one or more interviews and may be referred to the selecting official for further consideration. Upon selection, if not already a member of the SES/TSES serving under a career appointment, the individual selected must have his/her executive qualifications certified by the U.S. Office of Personnel Management's SES Qualifications Review Board (QRB) before appointment to this position. The selected individual's application will be forwarded to the OPM for review and certification by the QRB, unless the selectee provides evidence of their noncompetitive status (i.e., a current SES/TSES, OPM QRB certified SESCDP graduate, or SES/TSES reinstatement eligible). Upon QRB certification, the selected individual will be required to serve a one-year probationary period. For more information regarding the SES/TSES, go to https://www.opm.gov/policy-data-oversight/senior-executive-service/.

Education

This position does not have a positive education requirement.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits Review our Benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How to apply

To apply for this position, you must complete this application and submit any required documents specified in the Required Documents section and submit by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select and upload your résumé and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. It is applicant's responsibility to verify that information entered and uploaded, (i.e., resume and other required documents) is complete, accurate, and submitted by the closing date. Human Resources will not modify or change any part of your application. Application packages will NOT be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed, and no further consideration will be given to additional application packages. If needed, applicants may request a religious accommodation as part of the hiring process from the designated contact noted in the vacancy announcement (for contact information please see 'Agency Contact Information' listed within the 'How to Apply' section of this job announcement).

Required documents

A complete application includes items described below. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants. 1. RESUME: All applicants are required to submit a resume limited to two (2) pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each) showing all relevant experience. Applicants seeking initial career appointment to the Senior Executive Service (SES)/Transportation Security Executive Service (TSES) must include evidence of the ECQs and TQs. Contact information. Narrative description of duties with start and end dates (including the month and year) for work experience. Number of hours worked in a position (i.e., full-time or part-time). If part-time, state the total number of hours worked per week. Performance level (i.e., band or grade). 2. VACANCY QUESTION/ASSESSMENT QUESTIONNAIRE RESPONSES: Responses are automatically submitted through USA Jobs when you apply to this vacancy. 3. ADDITIONAL REQUIRED DOCUMENTS: Applicants are required to submit the following supporting documentation if applicable: CURRENT OR FORMER SES/TSES MEMBERS: Must provide your SES appointment SF-50 (Notification of Personnel Action), and an SF-50 showing current career SES status or career SES reinstatement eligibility (except current TSA employees). SES CANDIDATE DEVELOPMENT PROGRAM (SESCDP) GRADUATES: Must provide verification of successful completion of an OPM-approved SESCDP and OPM SES QRB certification (except current TSA employees). CURRENT FEDERAL CIVIL SERVICE EMPLOYEE: Must provide a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting you are a current Federal Civil Service employee (except current TSA employees). STRONGLY RECOMMENDED: Provide most recent performance evaluation. NOTE: An award SF-50 (i.e. cash or time off award) does not indicate grade or level (i.e. pay band) or tenure to determine your eligibility for this position and will not be accepted.

Additional information

The TSA, an excepted service agency, was established by Public Law 107-71, the Aviation and Transportation Security Act (ATSA), on November 19, 2001. ATSA provides TSA with the authority to modify and develop its own human capital program, provided such modifications are consistent with 49 USC 40122. This is an excepted service position. However, there is an interchange agreement with the OPM and TSA that enables Career TSES members who have been approved by the Qualifications Review Board at OPM to qualify for Senior Executive Service (SES) positions without additional competition. You will be required to serve a probationary period of one year unless you previously completed the probationary period in a SES/TSES position. When you enter on duty, you will be required to complete a Public Financial Disclosure Report, OGE Form 278. You will need to provide this information annually. Veteran's Preference is not applicable to the SES/TSES. Mobility: Organizational and geographical mobility is essential in developing and managing SES/TSES leaders. Individuals selected for SES/TSES positions members may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Mobility Agreement. Equal Employment Opportunity (EEO) Policy Statement: http://www.eeoc.gov/federal/index.cfm. Employment Information Resources - Resource Center: https://help.usajobs.gov/how-to. Males born after December 31, 1959 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx). The Office of Personnel Management (OPM) must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES/TSES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES/TSES employee in the executive branch, you must disclose that to the Human Resources Office.