Deputy Director Service Delivery Staff

Offices, Boards and Divisions

District of Columbia, District of Columbia$151,661 - $228,000Full-timeRemotePosted 21h ago

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Summary

The JMD Office of Chief Information Officer (OCIO) leads the DOJ's information technology (IT) and cybersecurity programs, setting strategic direction, driving innovation, and orchestrating IT operations, cybersecurity, and resource management within the OCIO and between OCIO and DOJ component agencies. The CIO has oversight responsibility for all IT acquisitions across the Department and IT budget requests of the Department's component agencies.

Duties

This position is located within the Office of the Chief Information Officer (OCIO) within Justice Management Division headquartered in Washington D.C. The Deputy Director of Service Delivery Staff (SDS), Enterprise Investment and Digital Solutions, reports directly to the Director of SDS. The OCIO has responsibility for: (1) setting overall data and information technology (IT) strategy for the DOJ in accordance with the priorities set by the Attorney General and the President of the United States, and in support of the broader law enforcement community; (2) overseeing the engineering, design, acquisition, implementation and operation of the DOJ technology infrastructure and services, including IT processing facilities and telecommunications; (3) the establishment and maintenance of Department-wide policies, standards and procedures for data and automated information processing and computer network security; (4) the coordination, planning, development, implementation and assessment of major applications and telecommunications capabilities for end users in the DOJ. The primary purpose is to serve as the Deputy Director and principal advisor. Providing executive leadership, strategic direction, and oversight of enterprise IT operations, technical programs, mission support services, cybersecurity functions, and strategic resource management activities supporting organizational and national security objectives. Duties for the position include but not limited to: Providing executive leadership and strategic direction for enterprise IT operations, cybersecurity, infrastructure, customer services, mission support, and digital solutions in support of DOJ-OCIO and national security objectives. Directing enterprise IT service management and delivery, ensuring the availability, reliability, continuity, resilience, performance, and operational effectiveness of IT services supporting mission and business requirements. Overseeing enterprise IT infrastructure and technology operations, including computing platforms, telecommunications, networks, data centers, applications, end-user computing, collaboration and messaging services, and 24/7 enterprise monitoring and support. Leading cybersecurity and enterprise risk management activities, ensuring technology operations and security controls comply with Federal laws, regulations, executive orders, FISMA, NIST frameworks, Zero Trust principles, and DOJ policies and standards. Directing IT modernization, digital transformation, systems engineering, and application development, providing executive oversight of technology architecture, systems integration, service transition, emerging technologies, and lifecycle development to improve mission performance. Serving as the senior technical advisor and authoritative expert on enterprise IT solutions, systems modernization, software and application development, data management, systems analysis, enterprise architecture, and emerging technologies. Overseeing strategic IT investments and resource management, including budget formulation and execution, financial management, capital planning, investment portfolios, resource allocation, working capital fund activities, and performance assessment. Directing enterprise acquisitions, contracts, and technology resource strategies, ensuring major IT investments, contract vehicles, engineering resources, project management, cost, schedule, performance, and service-level agreements are strategically aligned and effectively managed. Exercising executive supervision and management over multiple organizational units, establishing organizational structures, mission priorities, performance expectations, workforce plans, succession strategies, and corrective actions to ensure effective, efficient, and compliant program execution. Advancing merit-based workforce management and organizational effectiveness, ensuring fair and open hiring and promotion practices, objective performance management, employee development, recognition of high performance, skills-based talent practices, and effective utilization of workforce capabilities.

Requirements

Conditions of Employment: You must be a United States Citizen or National. Veterans' preference is not applicable to the Senior Executive Service. Selective Service registration is required for males born on, or after, December 31st, 1959. Those not registered should have an approved exemption on file. You will be required to complete a pre-employment security investigation and background check for the security level designated for this position. You will be required to undergo a drug screening and obtain favorable results prior to being appointed. You may be subject to a one-year probationary period effective from the date in which you are appointed. This position requires you to submit a Public Financial Disclosure Report (OGE 278) upon entry, and annually thereafter in accordance with DOJ and Federal ethics guidelines. You must meet all minimum qualifications to be deemed eligible. Only experience obtained by closing date of this announcement will be considered. As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible leadership experience that is indicative of senior executive level management capability and directly related to the skills and abilities outlined under the Mandatory Technical Qualifications and Executive Core Qualifications.

Qualifications and evaluation

Only experience obtained by the 11:59pm EST on the closing date (09/18/2026) of this announcement will be considered. Once this announcement closes the following will occur: A review of your resume, clear evidence of the 5 ECQs and MTQs, and supporting documentation will be conducted by the HR Specialist. Applicants deemed minimally qualified will be referred to an Executive Resources Board (ERB) to further evaluate applications. The ERB will further evaluate applications to determine the best qualified applicants for referral to the hiring official. Best qualified applicants will be referred to the hiring official and may be invited to participate in a structured interview. Interviews may be in a virtual setting or in person at DOJ offices. The selectee will receive a tentative offer from the agency; however, before an agency can appoint a new Senior Executive Service member, the selected individual will be subject to further evaluation through a Structured Interview by the Office of Personnel Management (OPM) Qualifications Review Board (QRB) as required by law. OPM must review the executive qualifications of each new career appointee to the Senior Executive Service (SES) prior to appointment. NOTE: You MUST address all MTQs as required above, but do not need to address the ECQs if you: Are currently serving under a career SES appointment; Are eligible for reinstatement into the SES; or Have successfully completed a SES Candidate Development Program and been certified by Office of Personnel Management (OPM). Proof of Qualifications Review Board (QRB) certification must be provided in your application.

Education

In accordance with the Office of Personnel Management, for the federal 2210 Occupational Series, there currently is not a positive educational requirement, though Well qualified candidates MAY possess advanced degrees in one of the following areas : Information Systems, Computer Science, Cybersecurity/Information Assurance, Systems Engineering, Public Administration, Data Science and Project Management.

How to apply

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Failure to submit a complete application (resume and all supporting documents) by 11:59 pm Eastern Standard Time (EST) on 09/18/2026 may result in an ineligible rating and loss of consideration. Please follow all instructions carefully as missing application information will not be requested. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. If more than one resume is received, only the last resume submitted will be reviewed. Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account: https://my.usajobs.gov/Account/Login select Application Status, and click on the more information link under the application status for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete. Do not email or send hard copy resumes/applications to the Contact Information or Agency Information listed in this vacancy announcement. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement.

Required documents

To apply for this position, you must provide a complete Application Package which includes: - Complete Resume that addresses the MTQs and ECQs. Your resume must not exceed (2) pages. - Recent SF-50 that shows Official Title, Salary, Grade Level, Status and (for current or former federal employees) - Recent Performance Appraisal (for current or former federal employees) - Provide certification of OPM QRB approval (for graduates of SES Candidate Development Programs) -Other supporting documentation as required.

Additional information

EEO Policy Statement: The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, or other non-merit factor. The complete DOJ EEO Statement/Policy is found at: https://www.justice.gov/jmd/page/file/1394116/download. Reasonable Accommodation Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. The U.S. Department of Justice fosters an inclusive and diverse workforce, find our EEO statement online at: https://www.justice.gov/jmd/reasonable-accommodation#policy. Legal and Regulatory Guidance Social Security Number - Your Social Security Number may be requested under the authority of Executive Order 9397 to uniquely identify your records from those of other applicants who may have the same name. As allowed by law or Presidential directive, your Social Security Number is used to seek information about you from employers, schools, banks, and others who may know you. Privacy Act - Privacy Act Notice (PL 93-579): The information requested here is used to determine qualifications for employment and is authorized under Title 5 U.S.C. 3302 and 3361. Signature - Before you are hired, you will be required to sign and certify the accuracy of the information in your application. False Statements - If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or you may be subject to fine, imprisonment, or other disciplinary action. Selective Service - If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law.

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