Information Technology Intern

Summary

The Office of the Inspector General is one of the best places to work in the Department of Justice and is one of the premier inspector general offices in federal government. We are seeking a highly-motivated professional employee with experience in providing superior customer service in support of our mission to promote integrity, efficiency, and accountability within the Department of Justice. You will work to gain practical work experience that augments your academic course of study.

Duties

This excepted service position is being filled under the provisions of the Pathways Internship Program, which is designed to provide students enrolled in educational institutions, from high school to graduate level, with paid work opportunities. The program allows students to be exposed to the work of the government through federal internships while pursuing their degrees. The internship also provides federal managers a ready source of student employees and potential permanent employees upon completion of the program requirements. This position is not a routine telework position or summer internship. Selected applicants will be required, per mission requirements, to physically report to the DOJ OIG office location in which they are assigned and can work the duration of their academic career. If you are selected as an Information Technology Intern, you will work with higher graded staff in support of office programs and activities to gain practical work experience that augments training in an academic course of study. IT Customer Service-Working within the customer service group on a variety of Help Desk functions to include desktop support, mobile device support and various customer support needs. Assisting with the installation of new hardware and/or rebuild existing hardware in accordance with standards and project/operations goals and requirements. Assisting with new user hardware and software setup; contribute to the development and maintenance of infrastructure systems. IT Software Applications- Assisting IT specialists monitoring and on occasion performs limited of duties in information technology and information systems. Assisting IT specialists with project management duties including tracking and reporting on projects through their lifecycle. Assisting IT specialists translate the functional and business requirements of customers and stakeholders into automated application systems and databases. IT Engineering-Assisting IT specialist implementing established procedures with analysis of LAN system needs for growth and expansion to incorporate personal computer (PC) LANs into the wide area network (WAN).Assisting IT specialists to design, develop, customize, and implement a wide range of hardware and software to support large-scale LAN/WAN systems including protocols, simple mail transfer protocol (SMTP) management systems, communications controllers, bridges, routers, and other network devices that support extensive operations referring potential problems to more experienced specialists. Participating in projects to prototype and pilot new system concepts and enhancements. IT Security-Assisting IT specialists by performing routine Cybersecurity using a variety of monitoring tools to identify and remediate potential security vulnerabilities. Assisting IT specialists to obtain Authority to Operate and Test determinations following testing and hardening of information technology systems to meet Department of Justice, Office of the Chief Information Officer, security standards following applicable Federal Information Security Management Act standards referring potential problems to more experienced specialists. Assisting IT specialists identify, implement, and assess common IT security controls; develops and updates SSP, and coordinates with the Information System Owner, any changes to the IT system and assesses the security impact of those changes. The student will participate in an OIG-wide mentorship program. The student will perform other duties as assigned.

Qualifications and evaluation

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire and a review of your application by a panel of subject matter experts. You will be assessed on the following competencies : USAHire Assessment: Applicants will be required to complete a USAHire Assessment. This assessment is online and measures the following competencies: Attention to Detail Customer Service Flexibility Interpersonal Skills Learning Oral Communication Problem Solving Problem Solving Reasoning Self-Management Technical Competence Technology Application . You will not be considered for the position if you score below the cut score or fail to complete the USAHire assessment. Resume/Transcript Review: Your resume will be reviewed to determine your technical qualifications. Applicants found to meet the requirements will be eligible to proceed to a qualifying interview. Qualifying Interview: Applicants who pass the resume/transcript review will be assessed via an interview. For Category Rating: At the conclusion of the assessment process, qualified candidates will be placed into one of three categories. Qualified, Well Qualified and Best Qualified. Qualified Category = Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and demonstrates proficiency in the Competencies. (This category must be met to be considered under ICTAP procedures) Best Qualified Category = Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and excels in the Competencies. The category assignment is a measure of the degree in which your background matches the competencies required for this position. The Category Rating Process does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and have a compensable service-connected disability of at least 10 percent or higher will be listed in the highest quality category. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. If your resume or transcript is incomplete or does not support the responses you provided in your online questionnaire, or if you fail to submit all required documentation before the vacancy closes, you may be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13034254 If you are found to be among the top candidates, you will be referred to the selecting official for further employment consideration. More than one selection may be made from this vacancy announcement.

Education

You must provide an UNOFFICIAL copy of your transcript or course listing with your application to verify enrollment as well as meeting GPA and grade requirements. Failure to provide a copy of your transcript or course listing will disqualify your application. You will be required to provide a copy of your transcript verifying enrollment, GPA and grade requirements each semester/quarter. All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see www.ed.gov. Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. All documentation must be in English or include an English translation. See https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html for more information

How to apply

The complete Application Package must be submitted by 11:59 PM (EST) on 09/15/2026 to receive consideration. Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: To begin the application process, click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder. If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements (https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_System_Requirements) Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can reuse the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application. To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https://www.usajobs.gov. On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Required documents

Resume showing relevant experience. Your resume showing relevant experience and dates the experience was obtained. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, and social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. (A cover letter is optional). An unofficial college transcript (Note: If you are selected for this position, official transcript(s) will be required prior to your first day.) Veterans' Preference documentation (if applicable) If you are a veteran and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are a veteran and you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference click here. Schedule A documentation (if applicable) DOJ welcomes and encourages applications from persons with disabilities and is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973 to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within the Department.

Additional information

DOJ EEO Statement/Policy: http://www.justice.gov/jmd/eeos/08-eeo-policy.pdf As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov.