IT Specialist

Summary

This position is located in the U.S. Department of Justice (DOJ), Office of Justice Programs (OJP), Office of the Chief Information Officer (OCIO). This job is also being advertised to current and former federal employees who can apply through internal or merit hiring procedures under announcement number JP-26-021.

Duties

Seeking IT professionals to serve as a Product Manager for various opportunities such as OJP's ServiceNow portfolio, DOJ's Grants Management System (JustGrants), or OJP's Data Management, Reporting, and Analytics (DMRA) platform. The duties and responsibilities for a GS- 2210-15 generally include, but are not limited to, the following: Leads development and refinement of enterprise product and service strategies and roadmaps for mission-critical IT systems to ensure alignment with organizational goals and modernization priorities. Develops and manages complex program and product plans involving interdependent processes, concurrent tasks, limited resources, and competing priorities across the Office of Justice Personnel (OJP) and the Department of Justice (DOJ). Evaluates product performance, user experience, and operational efficiency to identify opportunities for modernization, improved value delivery, and increased mission impact. Determines short- and long-range resource needs-including personnel, budget, and technology-and recommends allocation strategies based on workload, fiscal constraints, and strategic priorities. Defines and prioritizes product requirements using user research, data analysis, stakeholder engagement, and enterprise constraints, balancing complex dependencies and resource limitations. Collaborates with senior executives, subject matter experts, and stakeholders to develop, measure, monitor, and communicate program and product performance, risks, and constraints. Implements and oversees enterprise risk management processes, identifying, mitigating, monitoring, and tracking risks across the product lifecycle. Ensures compliance with OJP's System Development Life Cycle (SDLC), Enterprise Architecture Framework, and cybersecurity requirements by embedding measurable, actionable elements into program and product planning. Supports enterprise-wide improvement of program and product management services by developing plans, procedures, and methodologies, and leading cross-functional teams. Provides expert technical guidance and represents OJP in interagency groups related to IT, product management, and government grant-making, advocating for consistent enterprise practices and policies.

Qualifications and evaluation

Your application will be evaluated and rated using Rule of Many procedures under 5 C.F.R. § 332.402 based on a set Number of Candidates method. Preference eligibles will receive 5 or 10 points added to their score based on the adjudicated preference. All eligibles at or above the pre-determined top 35 candidates including any preference eligibles with a service-connected disability of 10 percent or more, at any score, will be referred to the selecting official for consideration. All eligibles with a tied rating will be referred even if the results exceed the pre-established number or percentage. The selecting official will receive a sufficient number of names, when available, to consider at least three candidates per vacancy. If fewer than three eligible and available candidates per vacancy result, the referral will be expanded in accordance with DOJ's guidance on supplemental certification. The selecting official will adhere to veterans' preference rules and Rule of Many procedures when making selections. Your complete application package (resume/supporting documentation, online questionnaire, and USA Hire Competency Based Assessment) will be used to determine whether you meet the job qualifications listed on this announcement. The online assessment measures critical general competencies required to perform the job. The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Your USAHIRE assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments. If you would like to preview the application questionnaire, please see: https://apply.usastaffing.gov/ViewQuestionnaire/13085552 For Interagency Career Transition Assistance Plan (ICTAP)/Career Transition Assistance Plan (CTAP) applicants: If you have CTAP/ICTAP eligibility and are found well-qualified for this vacancy, you will receive selection priority over other candidates. To be found well-qualified, you must meet all qualification requirements, demonstrate the capacity, adaptability, and special skills needed to perform the position's duties, and score 85 or better on established ranking criteria. Candidates will be assessed through a job analysis-based evaluation that allows for demonstration of required competencies and does not rely solely or principally on automated self-assessment. Technical Qualifications: Applicants identified for interview, will be further evaluated on the following technical qualifications: Enterprise Product/Service Strategy and Regulatory Compliance Program and Product Cost, Resource, and Performance Analysis Enterprise Monitoring, Evaluation, and Technology Lifecycle Oversight Technical Assistance, Training, and Enterprise Stakeholder Engagement Enterprise Monitoring, Evaluation, and Technology Lifecycle Oversight Overstating your qualifications and/or experience in your application materials, application questionnaire, or during an interview may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone. No substitution of education for experience is permitted.

How to apply

To apply for this position, you must complete the online application questionnaire and submit your supporting documentation. Your complete application package must be submitted by 11:59 PM (EST) on 10/21/2026 to receive consideration. The application process is as follows: Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. Click the Submit Application button prior to 11:59PM (ET) on10/21/2026. After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder. If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account. Essay Questions: The following four narrative questions provide an opportunity for you to highlight your dedication to public service for the hiring manager and agency leadership (or designee(s)). While your responses are not required and will not be scored, we encourage you to thoughtfully address each question. Please provide a response of 200 words or less to each question (see the application questionnaire). You will be asked to certify that you are using your own words and did not use a consultant or artificial intelligence (AI) such as a large language model (LLM) like ChatGPT or Copilot. How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government? Provide a concrete example from professional, academic, or personal experience. In this role, how would you use your skills and experience to improve government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes. In this role, you will be expected to professionally and efficiently implement executive direction. Provide an example where you implemented leadership direction on a strategy or policy decision that differed from your own recommendation. How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples and explain how those qualities would enable you to serve effectively in this position. Need Help? If you need help with USAJOBs or the application process, please see the USAJOBS Help website which includes information on managing your account, creating an application, uploading documents, etc. Reasonable Accommodation: To request reasonable accommodation for any part of the application and hiring process, please contact the hiring agency contact directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Required documents

Incomplete applications will not be considered. Resume (Maximum 2 pages):Include for each job: Official position title Employer name and contact information Start and end dates (month and year) Full-time or part-time hours per week Duties performed and accomplishments See How do I write a resume for more information Veterans: DD-214 Member #4 Copy showing service dates, character of service, and discharge type; OR Certification letter from armed forces confirming expected honorable discharge/release within 120 days VA Letter with disability rating, if applicable SF-15 (10-point Veterans Preference form), if applicable See FedsHireVets or USAJOBS Help Center - Veterans for more information CTAP/ICTAP (Career Transition Programs): Separation notice, agency RIF letter, OR letter of intent to separate Most recent performance appraisal SF-50 showing current/former position details See Career Transition Programs for more information

Additional information

OJP offers opportunities for flexible work schedules. Additional selections may be made from this announcement. Probationary Period: You may be required to serve a 1-year probationary period to evaluate your fitness and whether continued employment advances the public interest. We may consider: 1) performance and conduct; 2) agency needs and interests; 3) advancement of agency/Government organizational goals; and 4) Federal service efficiency. Upon completion, employment terminates unless you receive written certification that your continued employment advances the public interest. EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline. DOJ Reasonable Accommodation Policy: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. The DOJ Reasonable Accommodation policy can be found here: https://www.justice.gov/jmd/reasonable-accommodation#policy Fair Chance to Compete for Jobs: The Fair Chance Act prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOJ employee or Federal contractor acting on its behalf has violated your rights under this Act, you may submit a written complaint within 30 days of the date of the alleged non-compliance directly to human.resources@usdoj.gov. Note: In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201(b) certain positions are exempt from the provisions of the Fair Chance Act.