Social Worker (Program Coordinator)
Veterans Health Administration
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Summary
The Palliative Care Consult Team (PCCT) is a specialized interdisciplinary group of professionals from areas such as medicine (e.g., physicians, physician assistants); nursing (e.g., nurse practitioners, advance practice nurses); social work; mental health; chaplaincy; clinical pharmacists; dietitians; physical, occupational, creative art, recreational and music therapists; and community health staff who specialize in palliative care.
Duties
Palliative Care Consult Team Coordinator The Program Coordinator has responsibility for operations and requirements of the Palliative Care Consult Team. As required by VHA Directive 1139 Palliative Care Consult Teams and Veterans Integrated Service Network Leads, the incumbent is responsible for the coordination of referrals to the Palliative Care Consult Team; tracks and verifies consult completion; works with PCCT to ensure palliative care best practices; and ensures staff development, education, and training in palliative care. The PCCT is responsible for: (1) performing consults in inpatient and outpatient settings (care in the Vancouver, WA CLC and care beyond consultations such as the ongoing daily clinical management of Veterans receiving care in VA acute care units, CLC hospice and palliative care units, and Veterans receiving community hospice care may be provided by PCCT staff or by non-PCCT staff); (2) assisting in the development and maintenance of a VA medical facility palliative and hospice care program; (3) promoting educational activities in the VA medical facility for all VA medical facility staff, Veterans and their families on burial/survivorship benefits and acting as the liaison with community hospice programs; (4) participating in palliative and hospice care quality improvement activities; (5) collaborating with the facility and VISN PHC Program Manager to identify and act on opportunities for achieving desired improvement in PHC programs; and (6) collaborating with other staff who have received training in palliative care to provide access to primary (or basic) PHC services for VA medical facilities offering inpatient services. The incumbent facilitates weekly PCCT meetings; reviews and evaluates care plans of Veterans receiving palliative care; partners with the Palliative and Hospice Care (PHC) Program Manager and members of the PCCT to implement clinical and administrative policies and guidelines; promotes competency in palliative care by all members of the PCCT by certification or by attendance at continuing education programs; meets regularly with the PCCT to discuss ongoing programmatic issues including quality improvement (e.g., quarterly review of Bereaved Family Survey results), staffing, policies and clinical practices; and promotes PCCT services within the facility through staff education, development of promotional literature and presentations, and establishing collaborative clinics with other specialty services and innovating to improve provision of PCCT care. Palliative Care Clinical Social Work Services The incumbent provides clinical social work services as a member of the PCCT. This includes providing services to Veterans, caregivers, family members, and significant others. Patient care services include psychosocial assessment and evaluation; developing, implementing, and monitoring appropriate and effective treatment and care plans; and providing evaluation and follow-up. Work Schedule: Monday-Friday 8:00am-4:30pm and 7:30am-4:00pm Compressed/Flexible: No Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: No Virtual: This is not a virtual position. Functional Statement #: 000000 Permanent Change of Station (PCS): Not Authorized
Requirements
You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Qualifications and evaluation
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Education
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
How to apply
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/20/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13114728. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
Required documents
To apply for this position, you must provide a complete Application Package which includes: Long-form resume/Curriculum vitae (CV) Transcript The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) License Long-form resume/Curriculum vitae (CV) Other (1) PCS Orders Performance Appraisal Professional Certification Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action Transcript
Additional information
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies.This position is in the Excepted Service and does not confer competitive status.VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
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