Social Worker Program Coordinator Community Residential Care

Summary

James A. Haley Veterans' Hospital is looking for a Social Worker Program Coordinator who will be assigned to the Community Residential Care (CRC) Program. The CRC serves as program coordinator and is administratively responsible for the CRC program. The CRC Coordinator manages the daily operation of the program and provides direct patient care services in the program area to a small caseload.

Duties

The CRC Coordinator manages and controls the use of data related to these programs regarding day-to-day functioning and program evaluation. The CRC Coordinator, plans, organizes, and directs administrative, operational, patient and personnel activities for the service conjunction with the Geriatrics and Extended Care Section Chief of Social Work Service. The Social Worker will adhere to the National Association of Social Work Code of Ethics, all local social work policies and/or SOPs and maintain an unrestricted, unsuspended license to practice social work. Additional duties include, but are not limited to; Responsibilities include the daily operation of the program, developing policies and procedures for program operation and preparing reports and statistics for facility, VISN, and national use. The CRC Coordinator is capable of practicing at the independent level and has specialized knowledge of practice typically related to a particular diagnosis or population. CRC Coordinator should have at least 2 years in an area of specialized social work practice and licensed or hold certification in a state at the independent practice level. A qualified supervisor or equivalent in the state of licensure, that can teach, coach, train, and mentor others in the profession of social work. Provides administrative oversight of program and administers information and analytical systems to evaluate and enhance the quality of service provided to patients. Recruits and screens potential CRC facilities, develops the application for the CRC sponsors, coordinates and retains record of VA inspections of CRC facilities and directs CRC staff duties. The CRC Coordinator also develops and implements information systems to track service activities including visits, referrals, inpatient days, patient demographics, equipment utilization and patient satisfaction. Develops implements and evaluates clinical guidelines and protocols to establish appropriate utilization of services. The CRC Coordinator provides assessment, treatment, and planning for a complex population of patients which reflect the age-specific, psychosocial, and functional needs of the patient (e.g., geriatric, spinal cord, geriatric and mental health population). The CRC Coordinator visits each CRC facility monthly for oversight and compliance with standards. Demonstrates knowledge of VA and community resources to meet the complex psychosocial needs of this unique population of patients and to ensure they are referred to the least restrictive environment that meets the level of care needed. The CRC Coordinator has knowledge of Federal and State laws and regulations that pertain to the care of vulnerable adults in community residential homes. The CRC Coordinator has responsibility for coordinating initial fire and safety inspections of these homes to ensure the safety of the veteran population served. Thereafter, the CRC Coordinator coordinates the inspection of the homes on an annual basis. Performs work related to the review, monitoring, analysis, planning and assessment of the Community Residential Care Program. Responsible for key project activities related to the planning, development, and implementation of the project component. A substantial portion of the workload directed by this position is carried out at one or more locations that are physically removed from the main unit under conditions that make day-to-day coordination complex to administer. Performs a wide range of services and provides technical assistance to state, local, private agencies, and universities. Technical assistance provided is based on monitoring activities and program reviews, and the development and analysis of information. In addition, the CRC Coordinator uses sound judgment in the interpretation of trends and patterns; the application of guidelines; and the recommendation of program enhancements. The CRC Coordinator performs program analysis, development, review, research, design, and contact work as possible with various agencies (public, DOD, State, etc.). Independently deals with crises and effectively uses their problem-solving skills to assist the veteran, family and staff. Monitors homes with unannounced visits at least once per month. In addition, CRC Coordinator communicates with multidisciplinary teams, which may include home care teams (Home Based Primary Care, Spinal Cord Injury-HG and Mental Health Intensive Case Management) regarding veterans' contentment with home and care received in the home. Addresses any circumstance that may arise during weekly team meeting or sooner depending on issue. Work Schedule: Monday through Friday, 07:30 AM to 4:00 PM Compressed/Flexible: As needed by department Telework: Not Available Travel: Up to 25% may be required. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized EDRP Authorized: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

NOTE: Prior to accepting a final employment offer, all selected applicants will be required to sign a Memorandum of Understanding regarding deployment responsibilities You must be a U.S. Citizen to apply for this job. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination and maintain CDT physical readiness. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Must be able to meet physical demands which include strenuous physical activity to include carrying persons and equipment, walking long distances over difficult terrain, running, climbing, working long hours in primitive or arduous conditions, long periods of standing, and bending and stooping. Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1-year or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications and evaluation

Your application, resume, C.V., and/or other supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Education

Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may NOT be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

How to apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/14/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13076766. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Required documents

To apply for this position, you must submit a C.V. and/or resume. Other documents may be requested later in the process if needed. Resume - To determine your eligibility, please ensure resume includes the below: Job title Grade Level (for Federal positions) Duties (be as detailed as possible and ensure they demonstrate how you meet the specialized experience and/or Knowledge, Skills and Abilities required for the position Month & year start/end dates (e.g. June 2007 to April 2008) Full-time or part-time status Include hours worked per week Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field. Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field. The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. License (License and Registry Certificate - if applicable) Transcript - with Degree Conferred and GPA SF-50/ Notification of Personnel Action - If you are a current or former VA or Federal Employee, you must submit a copy of a current and/or highest grade held SF-50 - Notification of Personnel Action (Not an award SF50) Veterans' Preference Note: Preference eligible candidates and other Veterans will be given preference when qualification of candidates are approximately equal for Title 38 positions in VHA. When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

Additional information

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.