Director of Product, Customer Lifecycle & Engagement

Humana

Bismarck, Burleigh County$168,117 - $168,117 est.Full-timePosted 9h ago

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Become a part of our caring community The Director, Product Management defines and leads the digital and CX strategy for member engagement, retention, loyalty, and customer experience across the Reliance consumer business. Accountable for retention, NPS, member engagement, and long-term customer value outcomes, this leader is responsible for creating connected experiences that strengthen member relationships throughout the year and drive sustainable business growth. Partnering closely with a pe…

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