Retail Sales Associate- American Fork

Retail Sales Associate- American Fork

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About us:

Holiday Oil is a premier convenience store in Utah. This family-owned business has been around for 60 years with over 77 stores and is continuing to grow.

Position Overview:

We are seeking a friendly and reliable Sales Associate to join our team. In this role, you will assist customers with purchases, operate the cash register, restock merchandise, and maintain a clean and safe store environment. The ideal candidate will have excellent customer service skills, attention to detail, and the ability to work in a fast-paced setting.

Key Responsibilities:

• Greet and assist customers in a friendly manner
• Accurately process transactions using the cash register and handle payments
• Stock shelves and coolers with merchandise
• Maintain cleanliness of the store, including the sales floor, restrooms, and fuel pumps
• Monitor fuel pumps and assist customers as needed
• Follow safety and security procedures, including age verification for restricted products
• Handle customer inquiries and resolve complaints professionally

Skills & Requirements:

• Familiarity with electronic equipment, including cash registers and other POS systems.
• Basic math skills and proficiency in using computers.
• Effective communication skills and a strong customer focus.
• Ability to collaborate with the team to manage workload and pace effectively.
• Willingness to learn about store processes, products, and services.
• Ability to remain composed in confrontational situations.
• Capability to work in a high-volume, sometimes high-pressure environment.
• Flexibility to work a schedule that includes Sunday through Saturday. Availability to open and close the store as needed.
• Must be able to work in cold environments, such as outdoor cold weather and indoor coolers.
• Must also be able to work in heat during the summer months to perform outdoor duties.