Collections Specialist
Reveal
Chicago, Illinois, United StatesFull-timePosted 3mo ago
Get more Accounting openings
A short daily email when similar roles appear in Chicago. No account needed.
Job Description
Position: Collections Specialist
Reports To: Sr Financial Analyst
Location: Chicago, IL
Job Overview:
We are seeking a detail-oriented and proactive Collections Analyst to join our finance team. The ideal candidate will be responsible for managing and resolving customer billing and usage discrepancies while utilizing Salesforce for contract information and NetSuite for invoice details. This role requires a blend of analytical skills, customer service expertise, and familiarity with financial software to ensure efficient collections and accurate account management.
This role follows a hybrid model (4 days in office, 1 day work from home) for candidates residing in Illinois. Candidates based outside of Illinois may be considered for a remote work arrangement.
Responsibilities & Duties
- Monitor and analyze accounts receivable aging reports to identify overdue accounts and prioritize collections efforts.
- Prepare and maintain detailed records of customer interactions, resolution actions, and follow-up activities.
- Monitor and analyze accounts receivable aging reports to identify overdue accounts and prioritize collections efforts.
- Prepare and maintain detailed records of customer interactions, resolution actions, and follow-up activities.
- Respond to customer inquiries regarding billing and usage discrepancies in a professional and timely manner.
- Communicate effectively with customers to resolve issues related to invoices, payments, and account balances.
- Access NetSuite to retrieve and analyze invoice data, ensuring that all billed amounts are correct and align with contract terms.
- Utilize Salesforce to access and review customer contracts, ensuring accurate understanding of billing terms and conditions.
- Respond to customer inquiries regarding billing and usage discrepancies in a professional and timely manner.
- Communicate effectively with customers to resolve issues related to invoices, payments, and account balances.
- Perform other duties and responsibilities as assigned to support team, department, and organizational goals.
Education & Experience
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
Characterstics
- Strong English communication skills, both written and verbal, with the ability to handle sensitive customer interactions and articulate complex information clearly.
- High level of organizational skills and a proactive approach to problem resolution.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Strong analytical and problem-solving skills, with a keen attention to detail.
Benefits and Perks including but not limited to:
- 401k match program
- Comprehensive health benefits (Medical, Dental, Vision, and HSA/FSA)
- Group Term Life Insurance and Voluntary Life Insurance option
- Paid holidays
- Paid vacation, sick, and personal days
- FSA dependent care benefit
- Childbirth recovery and bonding leave policies
- Short and long-term disability benefits
- Access to onsite gym and recreational area at our Chicago office
- Friendly, collaborative, in-office work environment with ample opportunity for professional development.
For Illinois-based roles, the budgeted annual salary range is $51,000 to $60,000. Compensation for this role will depend on a number of factors, including a candidate’s qualifications, skills, competencies, and experience, and may fall outside of the range shown. Reveal offers a competitive total rewards package, which includes the Benefits and Perks set forth above.
This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.
Hiring Policy
Reveal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reveal does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reveal considers candidates with existing visas but does not sponsor new visa applications.
Reveal considers candidates with existing visas but does not sponsor new visa applications.
The average job posting receives 250 applications.
Stand out by tailoring your resume to this specific role. Our AI resume builder highlights the skills and experience that matter most to this employer.
More open roles at Reveal
More accounting roles in Chicago
Resume examples for this role
Explore related listings
Frequently asked questions
Who is hiring for Collections Specialist at Reveal?+
Reveal is actively hiring for this Collections Specialist role. Click "Apply Now" to submit your application directly on Reveal's careers page — Careeronaut doesn't charge employers or candidates for referrals.
When was this Collections Specialist role posted?+
This listing was first posted on 2026-05-07. We pull the latest copy from the source feed daily, and any role that's taken down gets removed from Careeronaut within seven days so you don't waste time on stale listings.
How should I apply to this Collections Specialist role?+
Start by tailoring your resume to the posting — most applicants send generic CVs and the first filter recruiters use is keyword relevance. Careeronaut's AI does this automatically: paste the job description, get a matched resume in under a minute, and download as PDF or DOCX.
Where can I find more Accounting jobs in Chicago?+
Browse all open accounting roles in Chicago on the listing pages linked below. You can filter by salary, remote-friendly, and posting date.