Electrical Technician II

We are looking for a skilled, driven Electrical Technician II to join our Support Office team at Balls Food Stores. In this role, you'll serve as a key technical partner across all store locations-including Hen House, Price Chopper, SunFresh, and Payless-ensuring electrical systems, infrastructure, and equipment are operating safely, efficiently, and reliably to support daily store operations.

This role is essential to maintaining safe and consistent store performance-supporting lighting, panels, wiring, and critical electrical systems that keep stores operational and compliant. Your work will directly impact safety, uptime, and overall store functionality across multiple locations.

At Balls Food Stores, we're more than a grocery company-we're a team committed to delivering exceptional guest experiences through strong operations, reliable systems, and collaborative teamwork across all banners.

This is a critical, hands-on role for a technician who excels at diagnosing issues, delivering high-quality repairs, and keeping systems running reliably in a fast-paced, real-world environment.

Key Responsibilities:

• Electrical Maintenance & System Reliability: Perform maintenance and preventative maintenance on electrical systems and store equipment to minimize downtime and extend equipment life.
• Electrical Service Execution & CMMS Utilization: Respond to internal service requests through the CMMS and perform maintenance and repairs on electrical systems, wiring, lighting, panels, and related infrastructure.
• Troubleshooting & Issue Resolution: Identify and resolve electrical issues by inspecting, testing, and diagnosing systems across all operational areas of the store, including food preparation areas and building systems.
• Regulatory Compliance & Safety: Perform all work in accordance with OSHA and applicable electrical codes (NEC), ensuring safe practices while working with energized systems, tools, and equipment.

Essential Job Duties:

• Utilize the CMMS (Computerized Maintenance Management System) to receive, prioritize, update, and complete electrical repair work orders, ensuring accurate and timely documentation
• Accurately document work performed in the CMMS, including notes, parts used, labor time, and status updates
• Respond to internal store service requests and travel from the Support Office to store locations to assess and complete electrical repairs
• Respond promptly to emergency electrical issues to minimize operational disruption
• Inspect, operate, and test electrical systems located in floor areas, back rooms, mechanical spaces, and rooftops
• Troubleshoot and repair electrical systems including wiring, lighting, panels, circuits, and controls
• Install, repair, or replace electrical components such as breakers, switches, outlets, fixtures, and control systems
• Monitor system performance and electrical loads to identify and resolve potential issues
• Perform routine and preventative maintenance on electrical infrastructure and store equipment
• Operate lifts, ladders, and material handling equipment as needed
• Use hand and power tools safely and effectively
• Maintain accurate service logs and documentation
• Communicate effectively with store teammates, leadership, and vendors
• Maintain a professional, service-oriented presence in store environments
• Operate forklifts, scissor lifts, and hand jacks as needed to access and complete maintenance and repairs in various equipment locations
• Use hand and power tools safely and effectively to complete assigned work
• Maintain accurate service logs, work orders, and basic computer-based documentation
• Communicate effectively and professionally with store teammates, leadership, and vendors regarding service needs and repairs
• Provide a professional, approachable, and service-oriented presence while working in store environments

Other Duties and Responsibilities:

• Support additional maintenance or facility-related needs
• Perform other duties as assigned

Competencies for Success:

• Job & Technical Expertise: Demonstrate depth of knowledge and skill in a technical or functional area.
• Results Orientation: Focus on the desired result of individual or teamwork, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.
• Personal Accountability: Take responsibility for individual or team performance, by setting clear goals and expectations, tracking progress against the goals, and requesting feedback.
• Communication & Interpersonal Skills: Develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support.

Minimum Qualifications:

• Required: Electrical maintenance experience, apprenticeship experience, trade school training, or a combination thereof
  Preferred: 3+ years of electrical maintenance and facilities maintenance experience
  Required: Knowledge of electrical systems, wiring, and troubleshooting (commercial preferred)
  Required: Experience using a CMMS or work order management system, or the ability to learn and effectively utilize such systems
  Required: High school diploma or GED
  Required: Valid driver's license
  Highly Preferred: Trade school or technical certification in electrical systems