Digital Connected Banking Operations & Readiness - Product Delivery, Associate

JPMorgan Chase

Grandview Heights, Franklin County$137,623 - $137,623 est.Full-timePosted 2 days ago

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Drive operational excellence by monitoring customer experience, contact center performance, complaint trends, and quality outcomes across Digital Connected Banking journeys. As a Product Delivery Associate within the Digital Connected Banking Operations & Readiness team, you will analyze operational and customer data, deliver actionable insights, and partner with Product, Operations, Risk, Compliance, and Control teams to identify opportunities, mitigate risks, and support continuous improvemen…

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