Customer Care Representative - Enterprise

MSC Industrial Supply Co.

Concord, Elkhart County$56,954 - $56,954 est.Full-timePosted 4 days ago

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BRIEF POSITION SUMMARY: The Representative, Customer Care Enterprise is responsible for customer interactions including inbound phone calls, emails, Web and EDI orders, chat, and 3rd party procurement portals. These representatives interact with MSC customers for the purpose of quoting, selling and servicing MSC's largest National Account customers in accordance with MSC's Customer Care contractual standards. DUTIES AND RESPONSIBILITIES Processes electronically generated orders, quote requests…

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