IT Liaison

Summary

Join a mission-driven agency that helps millions of Americans save for retirement. The Federal Retirement Thrift Investment Board (FRTIB) is seeking a talented and motivated professional to serve in the role of IT Liaison. As part of our team, you'll contribute to the stewardship of the Thrift Savings Plan (TSP)--the largest retirement plan in the U.S.--and help deliver exceptional service to federal employees, members of the uniformed services, and beneficiaries.

Duties

Provides technical assistance related to the coordination of projects and programs by tracking schedules, funds, and deliverables. Serves as a liaison between program staff that is focused on how the Thrift Savings Plan operates, and technical and legal subject matter experts focused on cyber security, privacy, and technology best practices. Performs support for surveillance and oversight activities such as the inspection and acceptance of contractor deliverables and services. Performs routine IT contractual compliance reviews, metric assessments, tracking, and reporting tasks for the agency. Provides assistance and support to address cyber security vulnerabilities and threat information.

Requirements

You must be a U.S. Citizen Males born after 12-31-59 must be registered for Selective Service Suitable for Federal employment, determined by a background investigation May be required to complete a trial period Complete the initial online assessment and the USAHire Assessment All required eligibility and qualifications must be met by no later than 09/13/2026. Your application will not be reviewed if any required documents listed under the "Required Documents" section are missing.

Qualifications and evaluation

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. Category Rating Procedure: Once the application process is complete, your resume, supporting documentation, and questionnaire responses will be used to determine whether you meet the minimum qualifications for this position. If you are minimally qualified, your responses to the USA Hire assessment(s) will be evaluated and you will be placed into one of three predefined quality categories: Best Qualified, Well Qualified, or Qualified. Application of Veterans' Preference: If you are a preference eligible candidate, you will be listed at the top of whichever quality category your rating places you in. Preference eligibles with a compensable service-connected disability of 10 percent or more are placed at the top of the highest category for all positions except scientific or professional positions at the GS-9 grade level or above (or equivalent). You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may result in your removal from consideration. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13046046 The Fair Chance to Compete for Jobs Act prohibits the Federal Retirement Thrift Investment Board from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to HumanResourcesDivision@FRTIB.GOV.

Education

If this position has an education requirement, or if you are using education to qualify instead of experience, you must submit a copy of your transcripts with your application. Transcripts can be unofficial, but they must: Be from an accredited college or university Include course names and the number of quarter or semester hours/credits Click here to search the database of accredited institutions. Foreign Education If you completed your education outside the United States, you must show that your credentials have been evaluated by a recognized organization that specializes in reviewing foreign education. Your education must be determined to be equivalent to that received from an accredited U.S. institution. For further information visit the U.S. Department of Education's website concerning foreign qualifications.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: Click the Apply Online button Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Application Resource Center for practice assessments and assessment preparation resources. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis.

Required documents

Veterans' Preference. If you are claiming veterans' preference you must submit supporting documentation as described in the "Required Documents" section. Visit the Feds Hire Vets website for more information regarding veterans' preference. Please be advised, the following documents are required even if you are already a current federal employee or employee of the FRTIB: 1. Federal Resume Information: Your resume may be longer than two pages; however, only the first two pages will be reviewed when we evaluate your qualifications. Anything beyond page two will not be considered. Be sure the first two pages of your resume clearly show the relevant experience you want us to consider, including the start and end dates for each job (month, day, and year) and the number of hours you worked each week (for example, 40 hours/week). If your resume does not include this information, we may not be able to determine whether you qualify, and you may not be considered for this position. If you submit more than one resume, only the most recent version will be used to evaluate your application. 2. Responses to the occupational questionnaire. 3. College transcripts. Transcripts must be legible and possess the school name imprinted on the transcript or be on school letterhead; you may be asked to submit official transcripts upon selection. Note: Your transcripts must show the date the degree was conferred. If you have recently graduated or will soon graduate and the date the degree is conferred is not yet on your transcript, your transcript must be accompanied by a letter from your educational institution (e.g., a letter from the Registrar, Student Counselor, Dean of College, etc.) verifying your degree completion and the date of completion in order to be acceptable. Failure to provide transcripts with proper accompanying documentation will result in non-consideration for this position. Applicants selected for the position must provide an official transcript(s) including the date the degree or certificate was conferred prior to the effective date of their appointment. 3. You must submit supporting documents verifying your selection priority eligibility or any preference eligibility along with your application package. Omitting these documents may result in no preference being adjudicated for you. These documents may include, but are not limited to: Veteran's documentation. All veterans must submit a DD-214, Member Copy 4. If you are currently on active duty, you must submit an official statement of service from your command or other official documentation that proves your military service was performed under honorable conditions. Preference eligible documentation. If claiming 10-point preference you must submit the final VA letter including percentage (please do not include letter from VA noting specific private medical information), as well as the DD-214 Member Copy 4. The SF-15 will be requested if selected.

Additional information

The FRTIB offers wonderful benefits and work/life-balance flexibilities to help empower and reflect respect for our employees. Our comprehensive benefits package includes paid time off*, life insurance, health benefits, and participation in the federal retirement system. We offer, as applicable, flexible work hours, annual and sick leave, transit and childcare subsidies, free and confidential employee assistance and occupational health referral services, free on-site fitness center, and off-site fitness membership reimbursement. Further benefits and flexibility details are located here: FRTIB Employee Benefits. Relocation expenses are not authorized for this position; however, other recruitment incentives may be authorized. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request an RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Recent Graduate Program Completion and Conversion Eligibility: Program participants may be converted, without a break in service, to a term, career, or career conditional appointment upon completion of program requirements. The full performance level of the position to which converted may be up to the GS-11 level. To be eligible for conversion, Recent Graduates must: Complete one continuous year of work experience acquired through the Recent Graduate Program Complete 40 hours of formal interactive training Meet the qualification standards for the position to which the Recent Graduate will be converted Meet any agency-specific requirements specified in the Participant Agreement Demonstrate successful job performance that results in a rating of record of at least Fully Successful and a recommendation for conversion by the first level supervisor Trial Period: As a condition of employment for accepting this position, the duration of your appointment will be considered a trial period during which we will evaluate your fitness and qualifications for continued employment. Upon completion of your trial period your employment will be terminated unless you receive certification, in writing, that you have demonstrated fitness and qualifications for continued employment. This announcement may also be used to fill additional IT Liaison, GS-0343-7/9, positions at FRTIB in the same location, requiring similar qualifications and experience.