Retail Manager (Package Store) NF3

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

Serves as the Marine Mart Manager responsible for planning, coordinating, and overseeing daily store operations for a location with annual sales of less than $10M. Provides leadership, direction, and accountability to the store leadership team to ensure operational excellence, achievement of sales and business goals, and delivery of a positive customer experience. Leads by example and fosters a professional, collaborative, and customer-focused environment that reflects the mission, values, and culture of the Marine Corps Exchange. Develops and coaches store leadership teams to deliver a consistent Dress Blue Experience and execute corporate programs, promotions, merchandise resets, and operational initiatives. Reviews sales performance, financial reports, business analytics, and key performance indicators to identify trends, opportunities, and areas requiring improvement. Develops and implements action plans and performance goals to address deficiencies, improve productivity, and achieve desired business results. Drives weekly and monthly sales goals and communicates sales, inventory, and operational opportunities to MCX headquarters. Ensures effective execution of merchandising, inventory, logistics, backroom, and store standards. Develops staffing schedules based on business needs, sales demand, and available resources. Monitors management staffing levels and supports the recruitment, selection, development, and retention of qualified employees. Plans and executes corporate initiatives by establishing implementation plans, milestones, and accountability measures. Ensures store leadership follows through on assigned responsibilities and maintains compliance with corporate policies, procedures, and operational standards. Utilizes business systems, management information tools, and analytics to support informed decision-making and strengthen accountability throughout the store leadership team. Supervises employees by assigning and distributing work; providing coaching, counseling, mentoring, and training; approving leave; completing performance reviews; signing timecards; and recommending or completing personnel actions. Promotes employee engagement, professional development, career growth, and leadership development. Identifies training and performance gaps and works with leadership to establish appropriate development and learning plans. Supports and participates in corporate training programs and ensures required training is completed and effectively applied in the workplace. Provides World Class Customer Service by maintaining a customer-focused environment, addressing concerns promptly, and taking appropriate action to resolve problems. Promotes a positive store culture through effective communication, professionalism, teamwork, and recognition of employee contributions. Supports Equal Employment Opportunity principles and the prevention of sexual harassment and maintains a safe, respectful, and inclusive workplace. Ensures compliance with safety regulations and promptly reports workplace hazards, injuries, occupational illnesses, and property damage. Maintains key holder responsibilities, including opening and closing the store and receiving merchandise. May oversee one or more Marine Mart locations and collaborates with other Marine Mart Managers, the Senior Marine Mart Manager, and District Liaison to achieve operational and organizational objectives. For positions supporting stores with gas stations: Ensures a safe, clean, and customer-focused fuel environment; may oversee fuel inspections, testing, certification, and environmental requirements. Ensures proper handling, cleanup, and disposal of hazardous materials and compliance with applicable regulations. May also perform or oversee food handling, customer service programs, stocking, planograms, price changes, inventory counts, light custodial duties, and other related store operations.

Requirements

EVALUATIONS:

Qualifications and evaluation

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Benefits

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges

How to apply

All applications must be submitted online via the MCCS Careers website. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement. Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

Required documents

Varies - Review "OTHER INFORMATION"

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy *Resume that does not exceed 2 pages **IMPORTANT: To align with the Merit Hiring Plan, Federal Agencies will not accept resumes that exceed two pages. Accordingly, the NAF HRO will only consider resumes that are two pages or fewer. Resumes exceeding this limit will not be referred and will be deemed ineligible for consideration. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.