Nursing Assistant- Hospitality/Orderly

Summary

The Nursing Assistant (NA) functions as a member of the nursing care team and assist licensed nursing staff in the care of patients/residents receiving preventive, acute, sub-acute chronic, maintenance, and hospice care. The distinguishing factor is that patient/resident assignments typically involve more complex nursing needs which can vary within a range of predictable to unpredictable requirements. The NA at this level also assumes a peer education/mentorship.

Duties

Duties include but are not limited to: 1. Accurately identifies and reports physical signs, symptoms, and changes noted in patients to RN/supervisor in charge. Also reports patients' complaints which are outside of the NA scope of practice to address. 2. Initiates emergency procedures for which the employee is trained and reports actual and potential safety hazards within the workplace. 3. Monitors Veterans who may be at risk for harming themselves and or others according to established policies and procedures and appropriately refers issues to the charge nurse or other health care professional. 4. Makes observations of subtle changes in resident's condition, i.e. behavior shifts, mood, skin coloring, appetite, etc. and acts/responds accordingly within the NA's assigned role and by contacting the appropriate nursing personal. 5. Obtains patient's vital signs, recognizes obvious discrepancies and report discrepancies to RN/supervisor in charge. 6. Applies knowledge and skill in facilitating the completion of activities of daily living for those patients to whom they are assigned. 7. Identifies the need for and actively participates and contributes information and suggestions to patient-centered conferences and/or Treatment Planning Meetings. 8. Will learn to appropriately utilize glucose monitoring machine to collect and document appropriate glucose readings for assigned Veteran. 9. Learning to be proficient with the utilizing rehabilitative principles to promote patient independence and recovery, encouraging and guiding patient/residents in bowel and bladder training. 10. Promotes positive therapeutic relationships by displaying respect for human dignity with patient, families and/or significant others, and staff utilizing learned communication skills. 11.Begins to utilize observation skills for data collection, reporting and recording patient/resident observations. 12. Performs aspects of nursing care to meet patient's needs for the following:a. Personal Hygieneb. Physical Comfortc. Activity, Exercise, Restd. Nutritione. Eliminationf. Prevention of Skin Breakdowng. Rehabilitative Aspects of Careh. Mental Well-Being (Whole Health) 13. Engaging in-group activities such as off-station trips, reality orientation, current events and other therapeutic groups with direction and close supervision. 14. Reports patient observations to the RN and or other members of the treatment team. 15. Maintains and set up patient care related equipment. 16. Organizes and obtains routine supplies and equipment. 17. Assist with orienting patient/family to unit routines and policies. 18. Work as a cooperative, courteous member of the interdisciplinary team. 19. Safeguarding the patient's right to privacy by judiciously protecting information of a confidential nature. 20. Monitors patients according to levels of observations i.e. (one to one suicide, continuous observation, q 15-minute checks, and hourly rounding. 21. Demonstrates proper safety practices. Follow all safety procedures and wears protective clothing/equipment as appropriate (Personal Protective Equipment (PPE). 22. Utilizes equipment and supplies according to procedures for use of patient care equipment to prevent injury to self or others in all settings such as utilization of lifting equipment. 23. Promotes and demonstrates principles of proper body mechanics while caring for patients and utilizes technical skills appropriately adjusting techniques for patients. 24. Facilitates in the transfer and transport of patients. Preferred Experience: 1 year experience as a healthcare provider/ nursing assistant experience (acute care &/or long term care) Nursing Assistant (CNA/LNA) &/or Medical Assistant training/certification Demonstrated ability to provide safe, compassionate, and patient-centered care; familiarity with supporting nursing workflows; commitment to shared decision-making; and active participation in creating a positive, team-based practice environment (Pathway to Excellence Journey). Work Schedule: Full-Time, 0630-1500. Tour subject to change depending on the needs of facility. Telework: Not Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: May be available if eligible Permanent Change of Station (PCS): Not Authorized

Requirements

You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications and evaluation

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

How to apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/23/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13093062. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Required documents

To apply for this position, you must provide a complete Application Package which includes: Long-form resume/Curriculum vitae (CV) The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) License Long-form resume/Curriculum vitae (CV) Other (1) Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action Transcript Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference. Veterans' preference does not apply for internal or other current permanent Federal agency employees.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.