MWR Director

Summary

Incumbent serves as the MWR Director within Fleet and Family Readiness (FFR) Programs. The primary purpose of this position is to serve as the principal and staff supervisor for MWR programs, and is responsible for the planning, development, administrative management, operations and maintenance of comprehensive Quality of Life programs for Navy personnel, their family members, retirees, and other eligible patrons.

Duties

Program management 75% of incumbent's time: - Serves as the principal MWR program director and senior advisor to the Installation FFR Director (IN9), Executive Officer (XO), or Installation Commanding Officer (ICO), overseeing the administration and execution of all installation MWR programs and operations - Formulates, justifies and executes comprehensive operating and capital budgets, Appropriated Funds (APF)/Uniform Funding Management (UFM) and Nonappropriated Funds (NAF), to support ongoing programs and proposed program offerings - Provides strategic administrative and technical direction for program budgeting, marketing, facility maintenance, staffing, and logistical operations - Authors, issues, and enforces local policies, instructions, and standard operating procedures (SOPs) to ensure operational objectives are communicated and met - Develops and implements organizational procedures to continuously improve the financial posture, profitability, and internal controls of the local NAF Instrumentality - Interprets higher-headquarters directives and monitors command compliance with all policies and operating guidance issued by Commander, Navy Installations Command (CNIC) - Directs and coordinates local MWR policies to ensure all program elements align with Navy community support requirements and installation mission goals - Drives operational efficiency across MWR programs to achieve the most cost-effective and business-minded approaches to daily operations - Conducts internal reviews of MWR operations to ensure strict compliance with governing Department of War (DoW), Department of Navy (DoN), and CNIC directives and prescribed fiduciary standards - Oversees the maintenance and serviceability of MWR physical infrastructure, collaborating with Naval Facilities Engineering Systems Command (NAVFAC) on sustainment, restoration, modernization, and new construction projects - Analyzes financial and operational data through Systems, Applications, and Products (SAP) financial management system to compile monthly and annual reports, identifying negative trends and directing corrective actions - Directs the expansion, relocation, or discontinuation of services and activities based on patron demand, market analysis, and program objectives - Develops long-range strategic plans within the framework of available funds, manpower, facilities, equipment, supplies, and existing services - Establishes and maintains active liaison with tenant commands, Region N9/N92, outside agencies, and professional organizations to coordinate cross-functional initiatives - Evaluates management procedures and departmental programs through financial projections, audits, and inspections. Requires regular on-site visits to MWR activities across the installation Area of Responsibility (AOR), necessitating the operation of a government-owned or commercial motor vehicle - Directs MWR contingency planning and emergency response operations (e.g., natural disasters, base closures, or exercises) to sustain essential community and fleet support functions under emergency conditions - Oversees the identification of MWR operational requirements for commercial contracts, coordinates with regional contracting offices, and monitors contractor performance to ensure services delivered meet the needs of the Navy community Supervisory 25% of incumbent's time: - Directs work to be accomplished by a multi-tiered workforce of NAF and APF employees - Exercises second-level supervision over a diverse operational workforce, which may include Foreign National (FN) employees with various classifications, and serves as the Senior Rating Official (SRO) for activity managers within the AOR - Assigns work, establishes overall priorities, and develops project schedules based on operational requirements, task difficulty, and individual employee capabilities - Evaluates subordinate performance, conducts annual performance reviews, and sets clear, measurable performance standards - Exercises full authority for organizational staffing decisions, including selecting candidates for vacancies, directing promotions, and approving reassignments or organizational restructures. - Identifies staff training and developmental needs, ensuring personnel receive the necessary technical and professional training to maintain high-quality program delivery - Promotes employee relations by resolving informal complaints, mediating grievances, addressing potential disciplinary or performance issues in a timely manner, and executing appropriate corrective actions as necessary - Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; ensures all subordinate staff understand and adhere to the policy; and ensures treatment of all staff is fair and equitable - Ensures subordinate staff adhere to Navy safety and occupational health standards, maintaining safe working conditions across all MWR facilities

Qualifications and evaluation

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Education

Education may not be substituted for specialist experience at this level.

How to apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on close date to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13083998 It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Required documents

The following documents are required at the time of application: Resume Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.) If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50 NOTE: Failure to provide the required documents may impact eligibility, qualifications determination. Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. This applies to everyone, including the following: but not all inclusive: Vendors Dependents aged 18 and older Service Providers Veterans with service-connected disabilities Contractors Visitors (includes visitors in same vehicle with CAC holder) Transportation services (taxi, limo, ride share) Agent, Assist, Aid, Care Giver Letters Au Pairs, Child Care Providers What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following: U.S. passport or passport card Military ID card (Common Access Card or CAC, DoD retired ID card) Permanent resident card (Green Card) Transportation Worker Identification Credential (TWIC) Enhanced Driver's License (EDL) Other forms of identification accepted by the Department of Homeland Security How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents: Proof of identity (e.g., birth certificate, passport) Proof of Social Security number (e.g., Social Security card) Two proofs of residency (e.g., utility bills, bank statements)

Additional information

Salary is dependent on experience and/or education. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.