Real Estate Processor - Middletown, NY

Are you detail-oriented, organized, and passionate about helping people achieve their homeownership goals? Join our team as a Real Estate Processor and play a vital role in guiding home equity and mortgage applications from submission through clear to close.

In this rewarding position, you’ll collaborate with lending professionals, ensure accuracy and regulatory compliance, and help deliver a smooth, timely lending experience for our members. If you thrive in a fast-paced, collaborative environment and take pride in quality service, we invite you to bring your skills to our team!

Here's a little about us:Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed.

Our Core Values:
Experience:Go Above Expectations; Create Positive Moments; Personally Acknowledge
Service:Deliver As One Team; Stay A Step Ahead; Guide with Product Expertise
Integrity:Do What's Right; Speak the Truth; Own Our Actions
People:Grow Together; Respect Every Voice; Build Trusting Relationships; Strengthen Culture & Community
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POSITION PURPOSE

Process home equity and mortgage applications from submission through clear to close across a shared pipeline. The Real Estate Processor is responsible for accurate, compliant, and timely file processing, including the review and clearance of tier-one underwriting conditions within established guidelines.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Support Mortgage Loan Originators (MLOs) and Financial Partners (FP’s) by maintaining accurate loan data in the loan origination system (LOS) and reviewing submitted information and documentation for completeness, accuracy, and compliance.
• Prepare and deliver required disclosures for home equity and mortgage applications within applicable TRID timeframes.
• Review application data and supporting documents before submitting files for initial underwriting review.
• Order and obtain required third-party items, including appraisals, title work, flood certifications, tax transcripts, mortgage insurance, and Property Access Card information when tax bills are not provided.
• Coordinate with MLOs, FP’s, underwriters, and third parties to obtain outstanding documentation and conditions in accordance with established service-level agreements (SLAs).
• Review, obtain, and submit underwriting conditions, and clear tier-one conditions within established guidelines, to support clear-to-close readiness.
• Interpret credit reports, appraisals, title documentation, and Desktop Underwriter (DU) findings as needed to support file processing.
• Maintain complete digital and hard-copy loan files by scanning, indexing, and verifying documents in the imaging system.
• Support balanced workflow across the shared home equity and mortgage pipeline by assisting with file assignment and workload coordination as directed.
• Monitor and report on pipeline and vendor SLA performance as assigned and communicate delays or workflow issues to Management.
• Comply with applicable federal and state regulations and credit union policies and procedures, including relevant Bank Secrecy Act (BSA) requirements.
• Assist in training new employees and recommend improvements to workflow, efficiency, accuracy, and quality.
• Collaborate with other teams within Lending regarding Closing and Funding of Mortgages and Home Equity loans, audit requests, research, and any additional tasks.
• Meet Core Competency requirements and perform other duties as assigned.

Requirements

EDUCATION/CERTIFICATION:

Some college preferred, plus two to three years of home equity and/or mortgage processing experience, or a comparable combination of education and experience.

KNOWLEDGE:

Thorough understanding of RESPA and TILA guidelines, real estate lending requirements, and mortgage documentation; working knowledge of conventional mortgage underwriting guidelines and Fannie Mae pricing and processing guidelines. Must develop and maintain a working knowledge of BSA requirements relevant to the position and cooperate with the designated BSA Officer

EXPERIENCE:

• Experience using PC-based software, including Microsoft Word, Excel, and Outlook;
• Processing home equity and mortgage loans
• Reviewing loan documentation.
• Fannie Mae processing experience is preferred.

SKILLS/ABILITIES:

• Strong attention to detail
• Ability to prioritize competing tasks and deadlines
• Professional demeanor
• Team oriented
• Excellent verbal and written communication skills
• Ability to communicate recommendations and workflow issues to Management clearly and concisely.

What's in it for you?

Salary: $23.93 - $29.91 per hour (depending on experience)

Benefits:

- Paid Time Off & Paid Federal Holidays

- Medical, Dental, Vision & Life Insurance

- Employee Assistance Program

- Flexible Spending Accounts (FSA)/Health Savings Accounts (HSA)

- Supplement Benefits: Critical Illness Care, Identity Theft Protection, Pet Insurance, Legal Services

- BenefitsPlus+ perks program (travel, entertainment, gift cards and so much more)

- CareNet - benefits concierge service

- 401(k) with 5% Employer Match

- Educational Assistance

- Paid Time to Volunteer

- HFCU Logo-wear (that our employees wear with pride!)

Equal Opportunity Statement

Employment at our Credit Union is based upon merit, ability, and qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.