Supervisory Counseling, Advocacy, and Prevention (CAP) Generalist
Commander, Navy Installations Command
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Summary
Serve as the Installation Supervisory Counseling, Advocacy, and Prevention (CAP) Generalist within Commander, Navy Installations Command (CNIC), Fleet and Family Support Department (N9), Family Readiness Division (N91), Fleet and Family Support Program (FFSP). The primary purpose of this position is to supervise and oversee all aspects of the CAP programs, the Family Advocacy Program (FAP), and the New Parent Support Home Visitation Program (NPHVP); and directly supervise professional CAP staff.
Duties
In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience. MAJOR DUTIES AND RESPONSIBILITIES I. SUPERVISION (30%) Coordinate with primary stakeholders, and through subordinate employees, manage all activities related to CAP and services, ensuring government oversight of contract deliverables within the CAP program. Plan, assign, and provide expert-level supervision to professional CAP staff within the Fleet and Family Support Center (FFSC). Direct work through contact with staff members and through regularly scheduled meetings. Review accomplishments against established objectives to ensure optimum management of activities. Organize, set, and manage CAP workflow. Establish subordinates' performance standards, evaluate subordinates, and conduct supervisory counseling sessions, when necessary. Control attendance and leave, ensuring adequate work force is always available to accomplish the mission. Approve and authorize leave and timecards. Identify employee developmental needs and provide or arrange for training (formal and on-the-job) to maintain and improve job performance and encourage self-development. Initiate classification, reclassification, and recruitment actions, and track all pending personnel actions to ensure timely completion. Interview and make selections for vacant CAP positions, and ensure equity in recommending and determining selections, assignments, training and promotions, discipline, and awards to employees. Identify educational benefits (e.g., tuition assistance), professional development, leadership opportunities, and mentoring initiatives to foster effective employee performance in alignment with FFSP mission and objectives. Provide policies, procedures and directives, and instructions from the FFSC Site Director to subordinates. Identify and advocate for resources and for information and decisions on major work issues. Estimate and update subordinates on progress in meeting milestones and deadlines. Ensure subordinates are aware of and participate in team planning and play integral roles in developing final team products. Uphold Equal Employment Opportunity (EEO) standards through actions taken and attitude evidence regarding the election, assignment, advancement training, discipline, and special recognition of employees. Promote all aspects of the EEO program, Affirmative Employment Plan (AEP), Disabled Veteran, Handicap Program and Affirmative Action Plan as directed by applicable laws and regulations and communicates this support to subordinates, minority groups and women. Ensure all laws and regulations concerning Merit Systems Principles and Prohibited Personnel Practices are adhered to. II. PROGRAM MANAGEMENT (70%) Provide expert-level management and oversight of individual, marital, family or group treatment services. Review and evaluate CAP program areas; identify gaps in existing services, including assessment and treatment related issues, and in administrative procedures that impact the provision of clinical services; and provide results and recommendations to the FFSC Site Director and Regional Quality Assurance (QA) Program Coordinator, to improve existing programs and to offset negative trends. Advise and provide guidance to clinical providers on risk assessment and case management services and other therapeutic interventions for high-risk clients. Provide crisis intervention services for all CAP. Serve on committees and as a subject matter expert for child and spouse abuse programs and initiatives, as deemed appropriate by the FFSC Site Director. Promote activities related to community collaboration and serve on action groups. Liaison with court services units, providing information or collaborating on Navy safety supports. Inform the FFSC Site Director of any problems within the Department/Program. Make sure policies and procedures related to high-risk and high-visibility cases are followed. Serve as the CAP expert-level representative attending, coordinating, or assisting in coordinating various meetings and committees to include installation Incident Determination Committee (IDC) Meetings, and the quarterly installation Family Advocacy Committee (FAC). Ensure military and civilian stakeholders meet membership and training requirements by collecting and maintaining certificates. Coordinate with subordinate clinical providers and chair the installation Clinical Case Staffing Committee (CCSM). Serve as the mental health representative on the Sexual Assault Case Management Group (SACMG), providing consultation on mental health impacts from sexual assault. Perform other duties as assigned
Qualifications and evaluation
Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible. All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Education
In order to meet the qualification requirements for Tier III clinical providers described in SECNAVINST 1754.8, the following education requirements must be met: Transcripts must be uploaded/included with your application to be considered for this position. Master's degree from a program accredited by the Council for Accreditation of Counseling and Related Education Programs. Master's degree from a program accredited by the Commission on Accreditation for Marriage and Family Therapy Education. Master's degree in Social Work from a graduate school of Social Work accredited by the Council on Social Work Education. Doctoral degree in clinical or counseling psychology from an American Psychological Association (APA) accredited university or professional school AND a 1-year APA accredited clinical internship. In order to meet the qualification requirements for Tier III clinical providers described in SECNAVINST 1754.8, a qualified candidate must possess the following licensure/certification by a state or U.S. territory that provides legal authority to provide clinical services as an independent practitioner in the fields of: Licensed Professional Counseling Marriage and Family Therapy Clinical Social Work Clinical Psychology Counseling Psychology A current licensure must be uploaded/included with your application to be considered for this position.
How to apply
To begin the process, click on the Apply Online button to create an account or log in to your existing USA JOBS account. Application process is submitted through your USA JOBS account. Resumes/ Applications received other than by USA JOBS will be destroyed and will not be considered. It is the applicant's responsibility to verify all the information in their resume and documents; HR will not modify documents submitted by an applicant. All qualifications must be met by the closing date of this announcement and clearly documented in the resume. Qualifications must be clearly verifiable in your resume. Government positions must include pay plan, series, grade, to and from dates, and government agency/department. Where a first cut-off date is indicated, a selection may be made from the resumes/applications received as of the specified first cut-off date. Completed applications (resume, supporting documentation, etc.) must be received by 11:59pm Eastern Time on the cut-off/closing date. If more than one resume is received, only the last resume received will be reviewed. Please see the "REQUIRED DOCUMENTS" section and review the applicant checklist link to determine if there are other documents you are required to submit. You must submit all required documentation or you will not be considered for the position. Failure to submit all the required documentation may result in not be considered for the position. The complete application package must be submitted by 11:59 PM (EST) on 08/11/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13029545 It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
Required documents
The following documents may or may not be required. Required documents will show a red asterisk during documentation upload. Resume: limited to two pages, must use Time New Roman font no smaller than 10-point with margins no less than one inch on all sides; please review this link guide on how to write a federal resume - https://help.usajobs.gov/faq/application/documents/resume/what-to-include Include name and contact information for at least three (3) professional references in your resume Proof of education (transcripts/copy of degree/high school diploma), if applicable to position requirements. Proof of certification, if applicable to position requirements. If you are a current federal employee, submit your most recent Personnel Action Report (PAR) or SF-50. If you are a current federal employee, submit your last three evaluations. APPLICANTS CLAIMING HIRING PREFERENCE: Please ensure your status is indicated in your USAJOBS account and ALL required documents to claim preference are submitted at the time of resume submission. WHAT ARE PREFERENCES? Preferences are advantages in the candidate selection process. Individuals can claim the following preferences: 1. Reemployment Priority List (RPL): Qualifying separated employees shall have priority placement in the NAF activity from which they were separated as a result of a Business Based Action (BBA), when the position has substantially the same duties as the position from which they were separated and it is not a higher grade or employment category, provided the position is not being filled by an internal candidate. To claim this preference, you MUST: -Submit a copy of your BBA Separation Notification indicating eligibility for RPL. 2. Military Spouse Preference (MSP): Qualifying spouses eligible for MSP are spouses of an active duty military member of the U.S. Armed Forces, including members of the National Guard or Reserves on active duty. The marriage must have occurred before the military member received official permanent change of station (PCS) orders to the installation listed above. MSP is applicable only when applying for NAF positions at the NF-03 and below and equivalent craft and trade (CT) positions. To claim this preference, you MUST: -Submit sponsor's PCS orders to installation you are applying for; AND -If you are not indicated as a spouse on the PCS orders, you MUST submit proof of marriage prior to PCS. 3. Veteran's Preference/Gold Star Veteran's Preference: Qualifying military veterans, and spouses/parents of deceased veterans shall be given employment preference over non-preference applicants if they are equally qualified. Preference applicable for positions open to external candidates. To claim Veteran's preference, you MUST: -Submit a copy of your DD-214 (member 4 copy); AND -Submit completed SF15 from the Veterans Administration (VA); AND -Submit any other supporting documentation (disability, official statements, proof of service, etc) To claim Gold Star Veteran's preference, you MUST: -Submit completed SF-15 from the Veterans Administration (VA); AND -Submit a legible copy of DD-1300; AND -Submit any other supporting documentation (official statements, document of service, court decree, etc). ***Qualifying applicants with preferences are considered in the order listed above. Then all other qualifying applicants are considered.
Additional information
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to: Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.). Stability of Federal Civilian Service People with passion for doing work that matters Quality of Work Life Balance Some positions have special requirements- Position is a non-critical, sensitive, position requiring access to IT II system and/or access to PII. An access National Agency Check investigation (ANACI) is required via the SF 86 security form.- Required to submit a Financial Disclosure Statement, OGE-450. Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March 2006.- Salary is dependent on experience and/or education.- For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. This announcement may be used to fill additional vacancies within 90 days of closing date. The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to MILL_CNIC_NAF_EEO@navy.mil to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis. This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.
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