OAP OPERATIONS ASSISTANT

Summary

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Outdoor Recreation Department on Edwards AFB. Primary duties will be customer service and operations.

Duties

Operating the checkout counter, customer service, assuring cleanliness of all facilities, etc. Trains employees in all aspects of daily operations to include but not limited to: cash handling, procedures, customer service, etc. Custodial for ERM. Ensures all cash handling procedures are in compliance with applicable regulations and directives. Knowledgeable of all services provided such as key cutting, copy machine usage, park rental, UPS, resale operations, etc. Forecasts requirement for program supplies, equipment, and property for operations and other areas. Keeps/files appropriate accounting paperwork and documentation as required for accurate operations. Completes daily paperwork and end of month processes for areas within ODR as necessary. Provides information related to self-directed recreation/adventure opportunities, base parks, Fam camp, RV, resale lot, Stables, BMX track, paintball, the Skeet and Trap activity, etc. Assists in planning and executing base wide events. Receives, processes and collects, safeguards, and deposits fees received from all ODR facilities. Performs timekeeper duties for ODR staff. Responsible for planning, scheduling, developing, scouting, and arranging support services for ongoing OAP and activities. Responsible for ensuring the programs/activities are carried out safely and without problem. Provides instruction on different programs/activities. Enforces safety policies and procedures. Briefs OAP at various functions on base. Receives and relays customer complaints to director and requests for special programs/activities. Operates a government vehicle - up to 21 passenger van or bus - to and from various OAP both on and off the installation. Develops programs as specified by management; creates all marketing requests, expenditures and after action reports, etc. Makes purchases as necessary for daily operation and trips. Obtains permits and plans departures and meeting with customers. Responsible for proper operation of equipment rental, ensuring all needed items are in professional working order (cleaned, fastened, operational). Keeps up to date spreadsheets and records. Ensures customer payments are up to date. Performs other duties as assigned. May be required to work uncommon tour of duty to include days, nights, weekends, holidays, and family days. This is a drug testing designation position (TDP). Incumbent is subject to random screening for drug use. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13045790

Qualifications and evaluation

Your resume and supporting document will be evaluated against the qualifications of the position. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

How to apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 08/25/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Required documents

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: Resume Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service Diploma/ GED Disability Letter (VA) License Other (1) Other (2) PCS Orders Professional Certification Proof of Marriage Status Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

Additional information

Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Non appropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. This position is not included in a bargaining unit. Union Name AFGE and Local or Chapter Number Local 1406. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.