Victim Witness Assistant

Summary

For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position is also being announced via Merit Staffing procedures under 26-NDTX-13040070-MS

Duties

If selected for this position, you will join a well-respected team that is responsible for the Districts Victim Witness Program. Typical work assignments will include: Responding to victim inquiries via phone, e-mail, letters and fax, providing initial screening of victim concerns, and determining program eligibility for victim-witness services. Maintaining accurate resource materials that identify available counseling and treatment programs in the jurisdiction. Providing information to victims on schedule changes, status of defendants' pleas, results of trial, and whether a defendant is incarcerated and for how long, opportunities to address the court, and post-sentencing notification. Orienting victims to the Crime Victim Compensation Program and providing information on how to contact the program and how to submit an application. Coordinating with local, state and federal law enforcement agencies, as needed, to assist victims with the return of their property being held as evidence, obtaining copies of reports needed for securing services and assistance from other programs. Assist Victim-Witness staff and other support staff with logistics of court events by assisting victims and witnesses with issues concerning employers in connection with court appearances, preparing witnesses to testify by explaining processes and procedures and resources available to them, providing information on restitution to AUSAs, and forwarding Victim Impact Statements to U.S. Probation. Secures travel and lodging reservations for victims and witnesses and prepares vouchers for payment and reimbursement of expenses. Assists with the mailing, emailing and distribution of victim and witness notifications and information. Inputs data into applicable databases and produces notification documents using the automated Victim Notification System (VNS). Responsibilities may increase as your training and experience progresses.

Qualifications and evaluation

Your application will be evaluated and rated under DOJ's Category Rating and Selection Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are qualified for this job, your resume and supporting documentation will be compared to your responses on the application questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Information Management Integrity/Honesty Interpersonal Skills Interpersonal Skills Learning Oral Communication Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Technical Competence Written Communication If it is determined that you meet minimum qualification requirements and the technical or alternative assessment, your application will then be placed in one of three categories based on the assessment results: Best Qualified, Highly Qualified, or Qualified. Within these categories veterans' preference eligibles will receive selection priority over non-veteran preference eligibles. In order to be considered for this position, you must complete all required steps in the process. In addition to the application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Your USAHIRE assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments. If you would like to preview the application questionnaire, please see: https://apply.usastaffing.gov/ViewQuestionnaire/13040069.

How to apply

To apply for this position, you must complete the online application questionnaire and submit your supporting documentation. Your complete application package must be submitted by 11:59 PM (EST) on 09/11/2026 to receive consideration. The application process is as follows: To begin the application process, click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59PM (ET) on 09/11/2026. After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder. If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements (https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_System_Requirements). Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account. Essay Questions: The following four narrative questions provide an opportunity for you to highlight your dedication to public service for the hiring manager and agency leadership (or designee(s)). While your responses are not required and will not be scored, we encourage you to thoughtfully address each question. Please provide a response of 200 words or less to each question (see the application questionnaire). You will be asked to certify that you are using your own words and did not use a consultant or artificial intelligence (AI) such as a large language model (LLM) like ChatGPT or Copilot. How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government? Provide a concrete example from professional, academic, or personal experience. In this role, how would you use your skills and experience to improve government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes. How would you help advance the President's Executive Orders and policy priorities in this role? Identify one or two relevant Executive Orders or policy initiatives that are significant to you, and explain how you would help implement them if hired. How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples, and explain how those qualities would enable you to serve effectively in this position. Need Help? If you need help with USAJOBs or the application process, please see the USAJOBS Help or Application Manager Online Help websites which includes information on managing your account, creating an application, uploading documents, etc. Reasonable Accommodation: If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, you must submit documentation to support your request, including the Reasonable Accommodation Request Form found at: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

Required documents

To apply for this position, you must provide a complete Application Package. It is your responsibility to carefully review the list of required documents below and submit the necessary documentation based on your eligibility. Required: Your responses to the Online Occupational Questionnaire (This is completed automatically during the apply online process). Resume - All Applicants: You must submit a resume (a two page or less resume is required) containing the following pieces of information for each job entry listed in your employment history: Official position title, Employer name and contact information, Start and end dates (including month and year), Indicate full-time or number of hours worked per week if part-time, and A list of duties performed and accomplishments. Veterans Preference Documentation: If you are claiming veterans' preference you must submit: (1) a copy of your DD-214, "Certificate of Release or Discharge from Active Duty," (Member 4 copy), showing the dates of active duty, type of discharge, and character of service, OR (2) a certification letter from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions no later than 120 days after the date the certification is submitted. This letter must contain (a) military service dates including the expected discharge or release date and (b) character of service. If you are claiming 10-point veterans' preference as a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, in addition to the documents specified above, you must submit all additional proof required by the SF-15, and if applicable, a completed SF-15. CTAP/ICTAP eligibility documentation - If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP, you must submit: A copy of the agency notice (i.e., letter of intent to separate, separation notice, or agency RIF letter), Your most recent performance appraisal, and Most recent SF-50 showing current/former position, grade, promotion potential, and duty location. See USAJOBS' Career Transition Programs for more information.

Additional information

Payment of relocation expenses will not be authorized. The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline. DOJ Reasonable Accommodation Policy: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. The DOJ Reasonable Accommodation policy can be found here: https://www.justice.gov/jmd/reasonable-accommodation#policy Selective Service: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.