Senior Lead Business Accountability Specialist
Wells Fargo
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Wealth & Investment Management (WIM) is one of the United States' leading providers of financial and investment services. We offer a full range of personalized wealth management, investment, planning, and retirement products and services to help meet clients' unique needs and to help them pursue their financial goals more confidently. We bring together subject matter expertise, products, and services, so it's easier for clients to do business with us and for advisors to support their clients.
WIM’s Chief Product Office (CPO) provides end-to-end product ownership across WIM, connecting business strategy, product management, technology delivery, change governance and execution, and ongoing risk and control oversight.
About this role:
Wells Fargo is seeking a Senior Lead Business Accountability Specialist in Wealth & Investment Management as part of the Chief Product Office’s Product Portfolio & Risk Management team. This group is responsible for supporting product portfolio and risk management functions, including portfolio governance, investment planning and prioritization, operating routines, business controls, audit readiness, and product risk governance. Serving as the critical connection point, this senior individual contributor role is responsible for partnering to solution the frameworks, processes, and governance needed to drive transparency, accountability, and effective execution across the product portfolio while ensuring alignment with enterprise expectations, regulatory commitments, business objectives, and CPO priorities.
In this role, you will:
- Serve as a solution-oriented leader & connective link with stakeholders from Product, Technology, Risk, Compliance, Finance, Legal, Audit, and Operations to lead complex, cross-functional risk & business initiatives by connecting priorities, identifying risks and dependencies, and driving execution across multiple business and functional areas.
- Serve as a strategic advisor to product owners, guiding them through enterprise and WIM Change requirements while connecting dependencies across CPO, release timelines, and downstream impacts to proactively identify and mitigate implementation risks.
- Establish and lead governance routines, portfolio reporting, and executive-level insights that strengthen transparency, accountability, and informed decision-making.
- Drive risk transparency and business accountability by identifying emerging risks, monitoring key priorities, and ensuring effective governance and oversight.
- Act as a risk and control subject matter expert, providing strategic guidance and credible challenge throughout the RCSA process.
- Identify and drive opportunities to strengthen controls, simplify processes, improve documentation, reduce risk, and enhance operational effectiveness.
- Oversee policy and procedure implementation and assess the adequacy and effectiveness to support business, risk, and regulatory requirements.
- Lead and coordinate business responses to regulatory examinations, internal audits, and Independent Risk Management reviews, including documentation, and remediation activities.
- Provide oversight of issue management activities, including root cause analysis, corrective action planning, remediation monitoring, and timely resolution of identified risks.
- Prioritize and track on the WIM risk and regulatory portfolio of change, including planning, stakeholder reviews, control performance, and leadership reporting.
- Leverage data, automation, and AI-enabled solutions to enhance portfolio oversight, governance, reporting, issue management, and decision-support capabilities.
- Build and maintain strong partnerships across business and functional teams, influencing senior leaders and executive management to drive alignment and advance strategic priorities.
Required Qualifications:
- 7+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Experience with Enterprise Change Management policies, processes, and governance requirements, including navigating design, change readiness and implementation requirements.
- Experience overseeing RCSA and control activities, including control development and execution, risk identification and mitigation, issue remediation, monitoring, reporting, and regulatory/audit readiness.
- Demonstrated ability to provide risk and control expertise, direction, and escalation across complex business initiatives.
- Exceptional executive communication and strategic problem-solving skills, with a proven ability to translate complex challenges into clear recommendations, influence senior leaders, and drive alignment across Product, Technology, Risk, Compliance, Finance, Legal, Audit, and Operations.
- Experience leveraging artificial intelligence, automation, workflow technologies, or digital capabilities to improve operational effectiveness and business performance.
- Experience successfully influencing, leading, and negotiating with executives, senior business leaders and partners to gain commitment to accomplish business goals
- Experience in understanding and documenting unfamiliar processes to identify key risks, identify and evaluate controls and provide consulting to remediate control deficiencies
- Strong analytical and problem-solving skills with experience utilizing data to make strategic recommendations.
- Knowledge of regulatory and compliance requirements impacting the financial services industry.
- FINRA principal or supervisory registration, such as Series 9/10 and/or Series 24
Job Expectations:
- This position is not eligible for Visa sponsorship.
- This position offers a hybrid work schedule.
- This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
- Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
Job Location:
- Charlotte, NC
- St. Louis, MO
- Dallas, TX
- Minneapolis, MN
- Des Moines, IA
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$159,000.00 - $279,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Posting End Date:
11 Nov 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.
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