IT Specialist (System Administration/System Analysis)

Summary

The Department of Energy (DOE), Office of Inspector General is currently looking for a IT Specialist (System Administration/System Analysis) in the Division of Technology - Systems Operation. Join our professional team of auditors and investigators who help support DOE's mission through performance and financial audits, inspections of management issues and administrative allegations, and investigations into alleged violations of law.

Duties

As an IT Specialist (System Administration / System Analysis), you will be responsible for a wide range of complex duties. Your major duties include, but are not limited to, the following: Lead the day-to-day operations, configuration, maintenance, capacity planning, and troubleshooting for enterprise servers, digital services, and platforms (e.g., SharePoint, Microsoft Power Platform, and internal/external websites) across multiple operating environments. Evaluate organizational business processes and IT needs, translate functional requirements into actionable technical specifications, conduct alternative product analyses, and direct user-acceptance and system-integration testing for new or modernized digital solutions. Ensure assigned systems maintain an Authorization to Operate (ATO) by implementing Federal/NIST security controls, conducting vulnerability assessments, leading incident remediation, and responding to FISMA compliance data calls. Administer, tune, and maintain backend databases; ensure data integrity, backup, and disaster recovery; and build SQL queries, reports, and dashboards to support operational decision-making. Manage IT project schedules, roadmaps, and resources; monitor technical contractor performance; and provide senior-level IT advice and advanced tier troubleshooting to approximately 300 OIG personnel, leadership, and external partners.

Qualifications and evaluation

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses to the application questionnaire, and your responses to all required assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an online assessment may also result in your removal from consideration. Merit Promotion & VEOA Procedures: If you are minimally qualified for this job, your responses to the self-assessment questions (True/False, Yes/ No, Multiple Choice questions) will be evaluated to determine if you are a best qualified candidate. If you meet the qualification requirements and are determined to be among the best qualified, you will be referred to the hiring manager for consideration. Noncompetitive candidates and applicants under some special hiring authorities must meet minimum qualifications to be referred. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Due weight will also be given for performance appraisals and awards in accordance with 5 CFR § 335.103(b)(3). Federal employees must meet time-in-grade requirements and current employees must have at least a fully successful or equivalent performance rating to receive consideration. Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Non-competitive Procedures: If you are applying under a non-competitive or special hiring authority, you will still be required to answer the assessment questions. However, you will not be evaluated against the rating and ranking criteria. Your resume and supporting documentation will be used to determine if you are minimally qualified for this job. Veterans' Preference will be applied when required by the hiring authority (e.g., Schedule A). All qualified Non-competitive applicants and the best qualified Merit Promotion and VEOA applicants will be referred to the hiring manager for consideration. To preview the Application Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/13081297.

Education

There is no substitution of education for experience at the grade level(s) of this announcement.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents sections. A complete application package must be submitted by 11:59 PM (EST) on the announcement closing date to receive consideration. The application process is as follows: You must have a login.gov account to sign into USAJOBS: https://www.usajobs.gov/Help/how-to/account/. To begin the application process in USAJOBS, click the Apply Online button. Answer the questions presented in the application and attach all required and supporting documentation. Click the Submit Application button prior to 11:59 pm (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. This notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access to USA Hire is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessment. You will have the opportunity to request a testing accommodation before beginning your assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can reuse your unique assessment link. Your responses to the USA Hire assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: USA Hire Assessments. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has been closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https://usajobs.gov. On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. You may also view your USA Hire Assessment completion status on your application status page. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/. If you need help with login.gov or USAJOBS (e.g., account access, Resume Builder) visit the USAJOBS Help Center: https://www.usajobs.gov/Help/ If you experience difficulty applying on USAJOBS, after clicking the Apply Online button, or you are experiencing a significant hardship hindering your ability to apply online, the Agency Contact listed in the announcement can assist you during normal business hours. If you receive any system error messages, take screenshots; if possible, to aid technical support. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

Required documents

CONTINUED FROM THE HOW YOU WILL BE EVALUATED SECTION ABOVE: Career Transition Assistance Program/Interagency Career Transition Assistance Program (CTAP/ICTAP): If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for CTAP/ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet CTAP/ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 85 or above. Additional information about the program is on OPM's Career Transition Resources website. To apply for this position, you MUST provide a complete application package which includes: Your two (2) page RESUME showing all relevant work experience (paid and unpaid) including: duties performed; full name and address of the each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date). For more information about what to include in your resume, please view this USAJOBS Resume Tutorial video on YouTube. Cover Letter, optional, expressing additional information not covered in your resume. Submit one or more of the following to support your eligibility(s) to apply to this job announcement: SF-50, "Notification of Personnel Action" (current/former federal employees): Most recent Promotion, Within-Rate Increase (WRI/WGI), or Appointment/Conversion SF-50 or Notification of Personnel Action showing you are/were in the competitive service and the highest grade or promotion potential held. If your current position SF50 does not indicate you have competitive service status or does not reflect the pay plan and grade of the highest position you have held in the competitive service, in addition to your current SF50, you must provide your previous SF-50s that verify competitive status and highest grade held on a permanent basis. To properly verify status eligibility, your SF-50 must show the following: Full position title; appointment type; occupational series; pay plan, grade, and step; tenure code; and service computation date (SCD). If you do not submit an appropriate SF-50, we cannot verify your status eligibility. Most recent performance appraisal: All Applicants regardless of eligibility(ies) selected, MUST submit their most recent (within the past 18 months) performance evaluation or appraisal, which shows a final rating. If an evaluation or rating is not available, you must provide a statement indicating the reason. If you do not submit an appropriate appraisal or statement, you WILL NOT receive consideration for this position. Veterans: DD-214 Member Copy 4 showing type of discharge/character of service; current active duty members- certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter. For more information visit the USAJOBS Help Center & OPM CHCOC website for VOW information. Individuals with Disabilities: Schedule A letter from a physician, local, state or federal rehabilitation office citing your eligibility under 5 CFR 213.3102 (u). For more information visit the USAJOBS Help Center. Certain Military Spouses: Permanent Change of Station (PCS) orders authorizing you to accompany the Military member to the new duty permanent station; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage). For more information visit the USAJOBS Help Center. Other non-competitive or special appointing authorities: provide documentation which supports your eligibility. Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) For more information see the OPM Guide to Career Transition. Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

Additional information

This announcement may be used to fill additional similar positions across OIG-DOE if identical vacancies occur within 120 days of the issue date of the referral certificate. More than one selection may be made from this announcement. For general information on government-wide Telework polices visit: www.telework.gov. You will be assigned to an OIG office. Limited, situational telework flexibilities may be offered as defined by agency policy. Telework flexibilities are not guaranteed. Recruitment incentives: May be authorized to newly appointed federal employees. If a recruitment incentive is authorized, the employee must sign an agreement to fulfill a period of service with the agency of not less than 12 months and not more than 4 years, as determined by the gaining office in accordance with agency policy. Authorization of incentives is not guaranteed. Relocation Incentives: May be authorized, subject to available funding and management approval, to current Federal employees who must relocate to accept a position in a different geographical area. If a relocation incentive is authorized, the employee must sign an agreement to fulfill a period of service with the agency of not less than 12 months and not more than 4 years, as determined by the gaining office in accordance with agency policy. Authorization of incentives is not guaranteed. A relocation incentive and/or recruitment incentive may be authorized in accordance with 5 CFR 575. However, traditional Permanent Change of Station (PCS) travel, transportation, and relocation expenses will not be paid. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessment, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: Reasonable Accommodations for USA Hire The U.S. Department of Energy fosters a diverse and inclusive workplace and is an Equal Opportunity Employer. For general information on government-wide Telework polices visit: www.telework.gov