CS Journey & Programs Specialist
Verint Systems, Inc.
Topeka, Shawnee County$68,680 - $68,680 est.Full-timePosted 14h ago
Overview of Job Function The CS Journey & Programs Specialist is responsible for designing and operationalizing Verint's customer journey framework and building the stage-specific resources that Customer Success Managers use to deliver consistent, outcome-focused engagements. This role translates journey architecture into practical toolkits, visual and multimedia resources, and scalable assets that serve both Named CSMs and Verint's long-tail customer base. This is a hands-on individual contrib…
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