Sr Mgr Service Desk
Pacsun Careers
Sunkist, Orange County$79,100 - $79,100 est.Full-timeRemotePosted 9h ago
About the Job: Senior Service Desk Manager will be responsible for: Managing the in-house service desk, including those in remote facilities. Administering hourly employees, Planning, and maintaining staff through holidays and PTO. Project management for in-house equipment and software rollouts. Assuring trouble tickets are maintained within ServiceNow. Reporting on ticket levels and resolutions, ordering equipment, and maintaining online portal administration of some services. A day in the lif…
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