Applied Scientist, Sync
Outreach
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About the TeamĀ
Outreach is a dynamic and innovative technology company that is committed to pushing the boundaries ofĀ SalesĀ business. We areĀ seekingĀ highly talentedĀ and motivated Senior Staff / Staff Software Engineers to join our team in India. If you are passionate aboutĀ cutting-edgeĀ technology, enjoy solving complex problems, and want to be part of a collaborative, forward-thinking environment, this position is for you.Ā
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The RoleĀ
We are looking for a talented and experienced Software Engineer to help us expand the Outreach CRM Sync vision. The Sync Team (āSyncā) is responsible for Outreachās data integration platform, enabling bi-directional data integrations between Outreach and API-enabled applications and endpoints (e.g. Salesforce, Microsoft Dynamics). The integration platform is a tier 1 service, enabling users to take action within Outreach using data from any application. The integration platform also enables customers to use Outreach data in external applications. As a Software Engineer, you will play a pivotal role in our software development efforts, contributing to the design, implementation, and maintenance of high-performance software solutions. You will work closely with cross-functional teams to define technical requirements and drive the development of innovative, scalable, and reliable software systems.Ā
Your Daily Adventures Will Include
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Engineering high-availability AI pipelines across distributed, cross-team components to ensure reliable, low-latency agentic workflows.Ā
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Collaborating with stakeholders to ensure customers have the AI-driven capabilities and tools they need to succeed on the Outreach platform.Ā
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Rapidly prototyping ML and LLM solutions toĀ validateĀ approaches and accelerate iteration on complex, ambiguous problems.Ā
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OptimizingĀ across the stack to maximize ROI for key pain points,Ā from model architecture to service orchestration.Ā
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Contributing to Outreach's most visible AI surfaces,Ā shaping howĀ customers experience our next-generation agentic AI capabilities.Ā
Our Vision Of You:
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1-2 years of hands-on experience implementing machine learning and NLP systems, including LLM-based architectures, text classification, entity recognition, dialog, and agentic AI workflows Ā
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Masterās Degree, or PhD, inĀ relevantĀ fieldĀ such as computer science, machine learning, or related disciplinesĀ
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StrongĀ foundationĀ in statisticsĀ andĀ experiment design,Ā and passion for data are essential for success in this roleĀ Ā
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ProficiencyĀ in Python, Java or Go or C++, along with strong software engineering skillsĀ Ā
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ExperienceĀ developing and deployingĀ cloud-basedĀ AIĀ applicationsĀ
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Familiar with continuous-deployment projectsĀ Ā
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A collaborative mindset and willingness to supportĀ and elevateĀ teammatesĀ Ā
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Ability to prioritize effectively and deliver incrementally in fast-moving environments.Ā
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Ability to quickly learnĀ new technologies, frameworks, and LLM-related tooling.Ā Ā
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